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Grafana Enterprise Stack vs Spiceworks comparison

Grafana Labs and Spiceworks are both solutions in the IT Infrastructure Monitoring category. Grafana Labs is ranked #13 with an average rating of 8.6, while Spiceworks is ranked #42 with an average rating of 8.5. Grafana Labs holds a 1.1% mindshare in IM, compared to Spiceworks’s 0.5% mindshare. Additionally, 92% of Grafana Labs users are willing to recommend the solution, compared to 86% of Spiceworks users who would recommend it.
Grafana Enterprise Stack
Read 14 Grafana Enterprise Stack reviews
  • 1,380 Views
  • 1,366 Comparison Views
92% willing to recommend
Spiceworks
Read 47 Spiceworks reviews
  • 2,387 Views
  • 931 Comparison Views
86% willing to recommend
 

Comparison Buyer's Guide

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Executive SummaryUpdated on Oct 9, 2024

Spiceworks and Grafana Enterprise Stack are competing in the IT monitoring and data visualization domain. Grafana Enterprise Stack holds an edge due to its comprehensive features and sought-after capabilities, despite its higher pricing.

Features: Spiceworks provides IT asset management and network monitoring, targeting smaller networks with its intuitive interface. Grafana Enterprise Stack offers rich visualization options, detailed dashboards, and flexibility, supporting diverse integrations. Its advanced analytics and customization capabilities make it appealing for enterprises seeking detailed data interpretation.

Room for Improvement: Spiceworks could enhance scalability features, provide more advanced data analytics, and improve integration with enterprise-grade tools. Grafana Enterprise Stack might benefit from simplifying its deployment process, reducing resource requirements, and offering more cost-effective tiers for smaller enterprises.

Ease of Deployment and Customer Service: Spiceworks is known for straightforward deployment and quick setup with strong community support. Grafana Enterprise Stack offers extensive documentation and premium support options, better suited for organizations with complex monitoring needs.

Pricing and ROI: Spiceworks is favored for its cost-effectiveness with minimal setup costs, attractive to small to medium-sized businesses. Grafana Enterprise Stack requires a higher investment but is valued by those seeking a strong ROI through detailed insights and scalability in data processing.

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To learn more, read our detailed Grafana Enterprise Stack vs. Spiceworks Report (Updated: January 2026).
Buyer's Guide
Grafana Enterprise Stack vs. Spiceworks
January 2026
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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Grafana Enterprise Stack
Ranking in IT Infrastructure Monitoring
13th
Average Rating
8.4
Reviews Sentiment
6.1
Number of Reviews
14
Ranking in other categories
No ranking in other categories
Spiceworks
Ranking in IT Infrastructure Monitoring
42nd
Average Rating
7.8
Reviews Sentiment
6.8
Number of Reviews
47
Ranking in other categories
Help Desk Software (14th), IT Asset Management (10th)
 

Mindshare comparison

As of January 2026, in the IT Infrastructure Monitoring category, the mindshare of Grafana Enterprise Stack is 1.1%, up from 0.7% compared to the previous year. The mindshare of Spiceworks is 0.5%, up from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
IT Infrastructure Monitoring Market Share Distribution
ProductMarket Share (%)
Grafana Enterprise Stack1.1%
Spiceworks0.5%
Other98.4%
IT Infrastructure Monitoring
 

Featured Reviews

RM
Rajan M
Test Lead at Calpine Group
Efficient monitoring and alerting enhance operational insights
With Grafana Enterprise Stack, we can identify issues that New Relic cannot help with. While New Relic requires purchase and supports frontend and backend components, Grafana Enterprise Stack helps identify where issues are occurring. When we need to deep dive into issues, we use New Relic to trace transactions and determine where maximum impact occurs, whether in core size, DB side, or frontend components that slow performance. We first evaluate with Grafana Enterprise Stack, then move to New Relic if we identify performance degradation, such as DB queries taking too much time. Grafana Enterprise Stack responds to queries within 6 to 12 hours. They contact users through email immediately when available. Similarly, New Relic follows the same pattern, responding immediately when requests are raised and resolving issues promptly.
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Rohit Samel - PeerSpot reviewer
Rohit Samel
Account Manager Enterprise Sales at Navdeep Technologies Pvt.Ltd
Cloud storage with no hardware needed and great comprehensive reports
The software is cloud-based, so I do not need to store any data locally. It is a fully software-based solution, eliminating the need for investment in hardware. We have the capability to create reports as needed. It is good software to use, as there were no incidents where I needed to contact technical support. Additionally, it is free software.
Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The tool's most valuable feature is real-time monitoring. It helps in securing the application or the node by allowing us to monitor and manage resource consumption during peak times. For instance, from 10 AM to 2 PM, we may experience high memory utilization. It helps us to solve these issues."
"The dashboards are pretty good."
"Grafana's full observability stack, known as LGTM, is highly valuable."
"The most valuable feature of Grafana Enterprise Stack is the dashboards."
"The most valuable features of Grafana for data visualization are its ability to create intuitive dashboards and its wide range of visualization options like graphs, charts, and tables."
"Grafana Enterprise Stack is a powerful open-source platform with robust capabilities in data visualizations, dashboard creations, and alerting."
"Compared to other packages, Grafana Enterprise Stack is user-friendly and easy to configure quickly."
"Grafana's most valuable feature is its ability to provide a graphical representation of data collected from various sources."
More Grafana Enterprise Stack pros
"The solution is very stable. It's reliable and efficient."
"Tickets by e-mail, with actions by hastag."
"If you're in the market for a low-cost service desk system, Spiceworks is a good software solution to start out with, especially when it comes to startups and those organizations that don't currently have any existing service desk software in place."
"The solution can find all asset details automatically, whether it's a Mac address, computer name, IP address, models, etc. It's very helpful."
"Spiceworks' dashboard allows you to drill down to the notes, where I can take an inventory of the network and see the devices I need to monitor."
"Helpdesk and inventory are both equally valuable, and they form the true core of the product."
"The software is cloud-based, so I do not need to store any data locally."
"It's easy to understand."
More Spiceworks pros
 

Cons

"Integrating AI capabilities for automated self-healing and reduced manual interventions would be valuable."
"I find Grafana really hard to configure. It's difficult to build the dashboard, and it's non-intuitive. In my opinion, it's very difficult to work with Grafana."
"The connection between metrics, logs, and traces could be improved."
"The connection between metrics, logs, and traces could be improved. Currently, one needs to ingest labels and timestamps for them to be connected, however, drilling down sometimes takes time."
"The tool needs to show only fewer updates."
"Grafana Enterprise Stack is complex and not easy or simple."
"They could use more small tutorials to explain a bit about how Grafana works."
"If Grafana Enterprise Stack could display transaction queries in dashboard format similar to New Relic, it would provide more options and capabilities for users."
More Grafana Enterprise Stack cons
"Since Spiceworks is a free tool, it's not very scriptable or customizable."
"The SNMP sniffer requires a lot of work to get right."
"There are a lot of disadvantages to Spiceworks because it's not an agent-based solution."
"The customer service is okay, however, I would appreciate much more clarity on what I want to know exactly."
"They've also tried to integrate it with social logins, like Twitter and LinkedIn, and that type of login authentication has no place in a corporate application."
"The network mapping could be improved. Putting together an actual bonafide network map would be really nice."
"I am unable to provide suggestions for improvement at this moment."
"The GUI must be improved."
More Spiceworks cons
 

Pricing and Cost Advice

"I use the tool's free license."
"Seeing that it is a low-cost solution, I would advise you to go ahead with Spiceworks and experiment with it to see if you can get things working properly, especially if you currently don't have any existing service desk software in place."
"It might be about $300 annually for a bigger company. If you pay annually, it's better and cheaper."
"The product is free! Get it now."
"The tool is cheap."
"It's free."
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Comparison Review

it_user174738 - PeerSpot reviewer
it_user174738
IT Developer at a tech services company with 51-200 employees
May 31, 2015
Nagios vs. Zabbix vs. PRTG vs. Spiceworks vs. Solarwinds Network Performance Monitor
I have researched a quite a few network monitoring tools which can be used for various monitoring purposes of not only the servers, but the intermediate routers as well. There are majorly three types of these softwares. Ones which are completely open-source, you can do almost anything you want…
Read full review
 

Top Industries

By visitors reading reviews
Energy/Utilities Company
18%
Financial Services Firm
15%
Manufacturing Company
10%
Computer Software Company
10%
University
12%
Computer Software Company
11%
Manufacturing Company
7%
Government
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business6
Midsize Enterprise1
Large Enterprise7
By reviewers
Company SizeCount
Small Business24
Midsize Enterprise14
Large Enterprise10
 

Questions from the Community

What do you like most about Grafana Enterprise Stack?
The tool's most valuable feature is real-time monitoring. It helps in securing the application or the node by allowing us to monitor and manage resource consumption during peak times. For instance,...
See all answers
What needs improvement with Grafana Enterprise Stack?
I am trying to think about its advanced alerting features; we do not use it too much for that. We do get it to report through to our help desk system and if a threshold gets broken, then a ticket i...
See all answers
What is your primary use case for Grafana Enterprise Stack?
I have switched to a different suite, focusing on customer edge solutions that are mostly Fortinet. To manage it, I use Grafana Enterprise Stack and a whole bunch of tools that we wrote ourselves. ...
See all answers
What do you like most about Spiceworks?
The solution is easy to use and easy to manage.
See all answers
What is your experience regarding pricing and costs for Spiceworks?
The tool is cheap.
See all answers
What needs improvement with Spiceworks?
I am unable to provide suggestions for improvement at this moment, however, I can provide feedback later. Currently, there do not seem to be any issues.
See all answers
 

Comparisons

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Compared 11% of the time
OpsRamp vs Grafana Enterprise Stack Logo
OpsRamp vs Grafana Enterprise Stack
Compared 8% of the time
Lenovo XClarity Orchestrator vs Grafana Enterprise Stack Logo
Lenovo XClarity Orchestrator vs Grafana Enterprise Stack
Compared 8% of the time
PRTG Network Monitor vs Grafana Enterprise Stack Logo
PRTG Network Monitor vs Grafana Enterprise Stack
Compared 7% of the time
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ServiceNow vs Spiceworks Logo
ServiceNow vs Spiceworks
Compared 17% of the time
Lansweeper vs Spiceworks Logo
Lansweeper vs Spiceworks
Compared 14% of the time
Zabbix vs Spiceworks Logo
Zabbix vs Spiceworks
Compared 13% of the time
Zoho Desk vs Spiceworks Logo
Zoho Desk vs Spiceworks
Compared 9% of the time
Freshdesk vs Spiceworks Logo
Freshdesk vs Spiceworks
Compared 7% of the time
More Spiceworks Competitors
 

Product Reports

Buyer's Guide
Grafana Enterprise Stack
January 2026
Grafana Enterprise Stack reportDownload Grafana Enterprise Stack product report
Buyer's Guide
Spiceworks
December 2025
Spiceworks reportDownload Spiceworks product report
 

Overview

Grafana Enterprise Stack is a powerful tool for real-time data monitoring and visualization. With its flexible and scalable features, it is widely used for creating dashboards, analyzing metrics, and gaining insights into infrastructure, databases, and applications. 

Its valuable features include powerful visualization capabilities, extensive data source integrations, customizable dashboards, a user-friendly interface, and a robust alerting system. Users appreciate its flexibility, scalability, and ability to integrate with different data sources, making it suitable for a wide range of industries and use cases.

Grafana Labs
From network inventory and network monitoring to help desk software, and mobile device management (MDM) to cloud services detection, Spiceworks helps you manage everything about your IT workday from one easy place.
Spiceworks
 

Sample Customers

1. Uber 2. PayPal 3. eBay 4. Sony 5. Red Hat 6. IBM 7. Cisco 8. Adobe 9. Expedia 10. Booking.com 11. Airbnb 12. LinkedIn 13. Twitter 14. Netflix 15. Spotify 16. Pinterest 17. Slack 18. GitLab 19. Docker 20. Atlassian 21. Salesforce 22. Microsoft 23. Google 24. Amazon 25. Facebook 26. Apple 27. Intel 28. Oracle 29. SAP 30. VMware 31. HP 32. Dell
Broward Center for the Performing Arts, Symantec, Webroot, EMC, Pertino
Buyer's Guide
Grafana Enterprise Stack vs. Spiceworks
January 2026
Free Report: Grafana Enterprise Stack vs. Spiceworks
Find out what your peers are saying about Grafana Enterprise Stack vs. Spiceworks and other solutions. Updated: January 2026.
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