Grafana Enterprise Stack vs Spiceworks comparison

Read 47 Spiceworks reviews

6,592 Views
2,571 Comparison Views

86% willing to recommend

Grafana Enterprise Stack

Comparison Buyer's Guide

Download the report

Executive SummaryUpdated on Oct 9, 2024

Spiceworks and Grafana Enterprise Stack are competing in the IT monitoring and data visualization domain. Grafana Enterprise Stack holds an edge due to its comprehensive features and sought-after capabilities, despite its higher pricing.

Features: Spiceworks provides IT asset management and network monitoring, targeting smaller networks with its intuitive interface. Grafana Enterprise Stack offers rich visualization options, detailed dashboards, and flexibility, supporting diverse integrations. Its advanced analytics and customization capabilities make it appealing for enterprises seeking detailed data interpretation.

Room for Improvement: Spiceworks could enhance scalability features, provide more advanced data analytics, and improve integration with enterprise-grade tools. Grafana Enterprise Stack might benefit from simplifying its deployment process, reducing resource requirements, and offering more cost-effective tiers for smaller enterprises.

Ease of Deployment and Customer Service: Spiceworks is known for straightforward deployment and quick setup with strong community support. Grafana Enterprise Stack offers extensive documentation and premium support options, better suited for organizations with complex monitoring needs.

Pricing and ROI: Spiceworks is favored for its cost-effectiveness with minimal setup costs, attractive to small to medium-sized businesses. Grafana Enterprise Stack requires a higher investment but is valued by those seeking a strong ROI through detailed insights and scalability in data processing.

To learn more, read our detailed Grafana Enterprise Stack vs. Spiceworks Report (Updated: September 2026).

Grafana Enterprise Stack vs. Spiceworks

Download the complete report

Helped 915,325 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Grafana Enterprise Stack

Ranking in IT Infrastructure Monitoring

19th

Average Rating

8.4

Reviews Sentiment

6.1

Number of Reviews

Ranking in other categories

No ranking in other categories

Spiceworks

Ranking in IT Infrastructure Monitoring

44th

Average Rating

7.8

Reviews Sentiment

6.8

Number of Reviews

Ranking in other categories

Help Desk Software (15th), IT Asset Management (12th)

Mindshare comparison

As of October 2026, in the IT Infrastructure Monitoring category, the mindshare of Grafana Enterprise Stack is 0.7%, down from 1.2% compared to the previous year. The mindshare of Spiceworks is 0.7%, up from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.

IT Infrastructure Monitoring Mindshare Distribution
Product	Mindshare (%)
Grafana Enterprise Stack	0.7%
Spiceworks	0.7%
Other	98.6%

IT Infrastructure Monitoring

Featured Reviews

Rajan M

Test Lead at Calpine Group

Efficient monitoring and alerting enhance operational insights

With Grafana Enterprise Stack, we can identify issues that New Relic cannot help with. While New Relic requires purchase and supports frontend and backend components, Grafana Enterprise Stack helps identify where issues are occurring. When we need to deep dive into issues, we use New Relic to trace transactions and determine where maximum impact occurs, whether in core size, DB side, or frontend components that slow performance. We first evaluate with Grafana Enterprise Stack, then move to New Relic if we identify performance degradation, such as DB queries taking too much time. Grafana Enterprise Stack responds to queries within 6 to 12 hours. They contact users through email immediately when available. Similarly, New Relic follows the same pattern, responding immediately when requests are raised and resolving issues promptly.

Read full review

Rohit Samel

Account Manager Enterprise Sales at Navdeep Technologies Pvt.Ltd

Cloud storage with no hardware needed and great comprehensive reports

The software is cloud-based, so I do not need to store any data locally. It is a fully software-based solution, eliminating the need for investment in hardware. We have the capability to create reports as needed. It is good software to use, as there were no incidents where I needed to contact technical support. Additionally, it is free software.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"It is truly reliable."

"The ability to graph actual, live, or on-the-fly activity is valuable; it is an added value to work with Grafana Enterprise Stack and to display results or logs, which are huge in nature, in graphical characters."

"The tool's most valuable feature is real-time monitoring. It helps in securing the application or the node by allowing us to monitor and manage resource consumption during peak times. For instance, from 10 AM to 2 PM, we may experience high memory utilization. It helps us to solve these issues."

"Grafana Enterprise Stack is a powerful open-source platform with robust capabilities in data visualizations, dashboard creations, and alerting."

"It is very easy to deploy and integrate with any application or infrastructure layer."

"The dashboards are pretty good."

"Grafana has enough features around dashboard management. It's got enough plugins to create your dashboards."

"Grafana's most valuable feature is its ability to provide a graphical representation of data collected from various sources."

More Grafana Enterprise Stack pros

"The customization of the service desk; we set it up for use by different departments that had specific tracking needs and were able to meet those needs."

"It's a pretty good product, I like it, and it's given me some fairly valuable information that I've needed on a couple of occasions that no other product would present to me."

"The solution can find all asset details automatically, whether it's a Mac address, computer name, IP address, models, etc. It's very helpful."

"The price, as it's free."

"Tickets by e-mail, with actions by hastag."

"The solution is easy to use and easy to manage."

"Spiceworks provides a centralized system through which all IT requests are funnelled, with requests being auto-assigned a ticket number, thus streamlining organization and prioritization of requests."

"The documentation is also very helpful in figuring out the product."

More Spiceworks pros

Cons

"The solution should include integration with Power BI."

"I believe there are some areas for improvement in the product. Something that could be better is the time series functionality."

"They could use more small tutorials to explain a bit about how Grafana works."

"The layout is good, but I think it needs some enhancement based on my experience."

"The tool needs to show only fewer updates."

"I find Grafana really hard to configure. It's difficult to build the dashboard, and it's non-intuitive. In my opinion, it's very difficult to work with Grafana."

"In terms of what Grafana provides, it just provides the charting tools. Everything else is third-party."

"The connection between metrics, logs, and traces could be improved. Currently, one needs to ingest labels and timestamps for them to be connected, however, drilling down sometimes takes time."

More Grafana Enterprise Stack cons

"I am a bit emotionally triggered and pissed off because of it because it's wasting my time and it's not what I want."

"The only issue encountered was setting up the email server information."

"The issue that we had, that caused us to stop using Spiceworks, was that it didn’t seem designed for a help desk of our scale, and we're a company with over 2500 employees."

"Since Spiceworks is a free tool, it's not very scriptable or customizable."

"One of the biggest ways in which Spiceworks could improve is by developing better and more automated workflows."

"I was never able to properly get the product to monitor our Exchange server or SQL server."

"It would be great to see them improve on the ticketing aspect. It still lacks some basic features that other systems have such as limiting the view of queues to certain techs."

"The ticketing system could be more robust, more like a service desk."

More Spiceworks cons

Pricing and Cost Advice

"I use the tool's free license."

"The tool is cheap."

"It's free."

"The product is free! Get it now."

"It might be about $300 annually for a bigger company. If you pay annually, it's better and cheaper."

"Seeing that it is a low-cost solution, I would advise you to go ahead with Spiceworks and experiment with it to see if you can get things working properly, especially if you currently don't have any existing service desk software in place."

See which vendors are best for you

Use our free recommendation engine to learn which IT Infrastructure Monitoring solutions are best for your needs.

See recommendations

915,325 professionals have used our research since 2012.

Comparison Review

it_user174738

IT Developer at a tech services company with 51-200 employees

May 31, 2015

Nagios vs. Zabbix vs. PRTG vs. Spiceworks vs. Solarwinds Network Performance Monitor

I have researched a quite a few network monitoring tools which can be used for various monitoring purposes of not only the servers, but the intermediate routers as well. There are majorly three types of these softwares. Ones which are completely open-source, you can do almost anything you want…

Read full review

Top Industries

By visitors reading reviews

Energy/Utilities Company

17%

Financial Services Firm

11%

Manufacturing Company

11%

Computer Software Company

Construction Company

14%

Outsourcing Company

Manufacturing Company

Computer Software Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	6
Midsize Enterprise	1
Large Enterprise	7

By reviewers
Company Size	Count
Small Business	24
Midsize Enterprise	14
Large Enterprise	10

Questions from the Community

What needs improvement with Grafana Enterprise Stack?

I am trying to think about its advanced alerting features; we do not use it too much for that. We do get it to report through to our help desk system and if a threshold gets broken, then a ticket i...

What is your primary use case for Grafana Enterprise Stack?

I have switched to a different suite, focusing on customer edge solutions that are mostly Fortinet. To manage it, I use Grafana Enterprise Stack and a whole bunch of tools that we wrote ourselves. ...

What advice do you have for others considering Grafana Enterprise Stack?

We use Grafana Enterprise Stack in all of our clients. I rate this product an eight out of ten.

What needs improvement with Spiceworks?

I am unable to provide suggestions for improvement at this moment, however, I can provide feedback later. Currently, there do not seem to be any issues.

What is your primary use case for Spiceworks?

If our customers need backup support, we can work with them and provide it. Whatever solution the customer requires, we will ensure it is provided.

What advice do you have for others considering Spiceworks?

It performs its intended functions. We may use it, but perhaps not for ourselves, but for our customers, potentially with Channel Partners. Whenever we are posting any query or reply on a ticket, i...

NetApp Data Infrastructure Insights vs Grafana Enterprise Stack

Comparisons

Compared 19% of the time

PRTG Network Monitor vs Grafana Enterprise Stack

Compared 8% of the time

AimBetter vs Grafana Enterprise Stack

Compared 7% of the time

LiveNX vs Grafana Enterprise Stack

Compared 4% of the time

Checkmk vs Grafana Enterprise Stack

Compared 4% of the time

More Grafana Enterprise Stack Competitors

ServiceNow vs Spiceworks

Compared 6% of the time

Zabbix vs Spiceworks

Compared 5% of the time

Nagios XI vs Spiceworks

Compared 5% of the time

ManageEngine ServiceDesk Plus vs Spiceworks

Compared 4% of the time

Lansweeper vs Spiceworks

Compared 4% of the time

More Spiceworks Competitors

Product Reports

Grafana Enterprise Stack

Download Grafana Enterprise Stack product report

Download Spiceworks product report

Overview

Grafana Enterprise Stack is a powerful tool for real-time data monitoring and visualization. With its flexible and scalable features, it is widely used for creating dashboards, analyzing metrics, and gaining insights into infrastructure, databases, and applications.

Its valuable features include powerful visualization capabilities, extensive data source integrations, customizable dashboards, a user-friendly interface, and a robust alerting system. Users appreciate its flexibility, scalability, and ability to integrate with different data sources, making it suitable for a wide range of industries and use cases.

Grafana Labs

Spiceworks is a freeware IT management tool offering efficient ticketing systems and inventory management with Active Directory integration, making it user-friendly and effective for network monitoring.

Spiceworks supports IT teams with device management and network visibility through strong community backing, ease of use, and comprehensive features like reporting and asset tracking. Its cost-effectiveness is attractive, though users seek improvements such as more customization, better ticketing, enhanced stability, and improved integration capabilities. Security, performance, and scalability are key focuses for enhancement.

What are the key features of Spiceworks?

Ticketing System: Simplifies incident logging and service requests.
Inventory Management: Tracks IT assets efficiently.
Network Monitoring: Offers reliable network oversight.
Active Directory Integration: Seamless integration for user management.
Community Support: Access to troubleshooting and insights.
Reporting: Facilitates in-depth analysis through reports.

What benefits and ROI should users expect?

Cost-Effectiveness: Lowers expenses for IT management.
Ease of Integration: Fits smoothly into existing systems.
Improved IT Support: Enhances incident response and monitoring.
Global Collaboration: Facilitates network management across locations.
Resource Efficiency: Streamlines operational tasks for IT teams.

In many industries, Spiceworks is utilized for managing infrastructure, facilitating network oversight, and documenting IT services. Teams efficiently manage networks globally, monitor devices like routers and switches, and provide IT support without reliance on managed service vendors, making integration straightforward.

Sample Customers

1. Uber 2. PayPal 3. eBay 4. Sony 5. Red Hat 6. IBM 7. Cisco 8. Adobe 9. Expedia 10. Booking.com 11. Airbnb 12. LinkedIn 13. Twitter 14. Netflix 15. Spotify 16. Pinterest 17. Slack 18. GitLab 19. Docker 20. Atlassian 21. Salesforce 22. Microsoft 23. Google 24. Amazon 25. Facebook 26. Apple 27. Intel 28. Oracle 29. SAP 30. VMware 31. HP 32. Dell

Broward Center for the Performing Arts, Symantec, Webroot, EMC, Pertino

Grafana Enterprise Stack vs. Spiceworks