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Google Chronicle Suite vs Netsurion comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 18, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
5.2
Users are still assessing ROI, finding potential value in cloud billing and comparing with DNIF for long-term impact.
Sentiment score
7.5
Netsurion boosts productivity and cost-efficiency, saving users over $200,000 yearly, with positive impacts in six months.
 

Customer Service

Sentiment score
6.9
Google Chronicle Suite's customer service is generally positive, but some users note delays; recent staffing improvements are acknowledged.
Sentiment score
7.5
Netsurion's customer service is responsive and efficient, with high satisfaction ratings despite some challenges in complex environments.
We are a critical project for them at this moment, and they provide excellent service.
I have faced challenges with technical support from Sentinel, though Sentinel support is better than Google's, while Splunk support is also not that great.
They are slow, and the initial responses often require more information rather than providing helpful solutions.
 

Scalability Issues

Sentiment score
7.8
Google Chronicle Suite is praised for scalability, handling large data volumes efficiently on Google infrastructure, suitable for diverse needs.
Sentiment score
7.2
Netsurion excels in scalability and integration, handling diverse environments efficiently, though on-prem server management could improve.
Google Chronicle Suite is very scalable, being a cloud-based solution.
In the cloud-native space, the problem is that if you require additional devices, you might have to work on custom applications.
I rate the scalability of Google Chronicle Suite as ten out of ten.
 

Stability Issues

Sentiment score
7.9
Google Chronicle Suite is praised for reliability and stability, with minor issues in small POC environments but generally performs well.
Sentiment score
7.3
Netsurion is stable and reliable, with minimal downtime and low maintenance, but may have minor logging issues and resource concerns.
I rate the stability of Google Chronicle Suite as a nine, as I have not encountered any stability issues.
 

Room For Improvement

Google Chronicle Suite requires user-friendly enhancements in dashboard, API integration, log management, alerting, and threat intelligence features.
Netsurion should streamline agent deployment, enhance dashboards, improve Linux integration, and optimize user interface and threat detection.
Customization is vital where users can customize the alerts, dashboard, or content as per their needs. This is more required in Google Chronicle Suite, allowing analysts or engineers to create according to the organization.
The graphical user interface could be improved to enhance user experience.
The UI is the primary challenge in need of improvement.
 

Setup Cost

Google Chronicle offers flexible, competitive pricing but can become costly for larger businesses with additional platforms.
Netsurion's pricing is flexible, with varied opinions on cost and value, offering both device-based and subscription models.
Compared to a SIEM like Microsoft Sentinel, it is much more affordable.
It's neither expensive nor cheap, and I believe it is a justified price for the features offered.
The cost depends on the amount of data injected.
 

Valuable Features

Google Chronicle Suite excels in threat response, seamless integration, automation, and cost-effective data management for audits and compliance.
Netsurion offers SIEM services with real-time alerts, integration capabilities, and 24/7 threat intelligence for enhanced security management.
The threat intelligence, especially continuous IOC feeds, is a standout feature.
They also combine their source solution into one product, allowing for out-of-the-box playbook creation and incident response.
It is also cost-effective, charged based on use per second rather than data volume.
 

Categories and Ranking

Google Chronicle Suite
Ranking in Security Information and Event Management (SIEM)
9th
Average Rating
7.8
Reviews Sentiment
7.0
Number of Reviews
16
Ranking in other categories
No ranking in other categories
Netsurion
Ranking in Security Information and Event Management (SIEM)
56th
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
24
Ranking in other categories
Managed Security Services Providers (MSSP) (58th), SOC as a Service (10th), Managed Detection and Response (MDR) (45th), Extended Detection and Response (XDR) (45th)
 

Mindshare comparison

As of October 2025, in the Security Information and Event Management (SIEM) category, the mindshare of Google Chronicle Suite is 2.7%, down from 2.9% compared to the previous year. The mindshare of Netsurion is 0.5%, up from 0.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Security Information and Event Management (SIEM) Market Share Distribution
ProductMarket Share (%)
Google Chronicle Suite2.7%
Netsurion0.5%
Other96.8%
Security Information and Event Management (SIEM)
 

Featured Reviews

Viney Bhardwaj - PeerSpot reviewer
Has required significant customization but has supported threat pattern discovery and AI-driven analytics
The integration of Google Chronicle Suite with existing SIEM systems needs to be more mature, so some customization is required. With custom applications, it's quite difficult, and they need to work on this. The automated threat detection features in Google Chronicle Suite come with a lot of false positives and noise. They are new to the market and need to improve significantly. Customization is vital where users can customize the alerts, dashboard, or content as per their needs. This is more required in Google Chronicle Suite, allowing analysts or engineers to create according to the organization. They need to provide cheaper options for online versus offline log storage and improve retention and compression of the logs. Especially searching offline logs is a feature missing from most SIEM solutions nowadays.
John-Berry - PeerSpot reviewer
The SOC center monitors, hunts, and notifies us of threats around the clock
I know they are working to resolve this issue, but Netsurion is currently unable to retrieve logs from S3 buckets. We use WP Engine for a lot of web hosting as well as AWS, and both of these platforms use S3 buckets. I would like Netsurion to be able to pull logs from Linux devices. We have some of that capability, and I believe they can do it. However, the way it works with Amazon is strange and glitchy. Therefore, working something out with Amazon would be great. Netsurion's SOC can be a bit too aggressive at times. We have asked them to adjust their playbook because I am tired of being notified about the same issue multiple times a day. I am aware of the issue, and it is not a cause for concern. Let's only take action on this issue if we see an actual problem.
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Top Industries

By visitors reading reviews
Computer Software Company
13%
Financial Services Firm
13%
Manufacturing Company
9%
Retailer
8%
Computer Software Company
13%
Performing Arts
13%
Government
10%
Manufacturing Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise1
Large Enterprise6
By reviewers
Company SizeCount
Small Business10
Midsize Enterprise7
Large Enterprise7
 

Questions from the Community

What do you like most about Google Chronicle Suite?
Google Chronicle Suite is a highly scalable solution with good search capabilities.
What is your experience regarding pricing and costs for Google Chronicle Suite?
Our license is based on the size of the company with an all-you-can-eat model, considering storage capabilities per day. It's a flexible pay method.
What needs improvement with Google Chronicle Suite?
The integration of Google Chronicle Suite with existing SIEM systems needs to be more mature, so some customization is required. With custom applications, it's quite difficult, and they need to wor...
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Also Known As

No data available
Netsurion Managed Threat Protection, Netsurion EventTracker
 

Overview

 

Sample Customers

Information Not Available
The Salvation Army, The FRESH Market, Pacific Western Bank, NASA, American Academy of Orthopaedic Surgeons (AAOS), and Talbot’s Stores
Find out what your peers are saying about Google Chronicle Suite vs. Netsurion and other solutions. Updated: September 2025.
869,760 professionals have used our research since 2012.