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Gong vs Jamf Protect comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Gong
Ranking in AI Customer Experience Personalization
3rd
Average Rating
8.8
Number of Reviews
11
Ranking in other categories
Conversation Intelligence Software (1st), AI Sales & Marketing (6th)
Jamf Protect
Ranking in AI Customer Experience Personalization
22nd
Average Rating
9.4
Reviews Sentiment
8.2
Number of Reviews
9
Ranking in other categories
Endpoint Protection Platform (EPP) (25th)
 

Mindshare comparison

As of January 2026, in the AI Customer Experience Personalization category, the mindshare of Gong is 1.2%. The mindshare of Jamf Protect is 0.2%. It is calculated based on PeerSpot user engagement data.
AI Customer Experience Personalization Market Share Distribution
ProductMarket Share (%)
Gong1.2%
Jamf Protect0.2%
Other98.6%
AI Customer Experience Personalization
 

Featured Reviews

Matheus Paschoalin - PeerSpot reviewer
Account Executive (Medium Business) at a computer software company with 1,001-5,000 employees
Call reviews have boosted follow-ups and coaching but still need richer local insights and training
One of the things that I mentioned is the information that Gong has here in Brazil. I think there are other generative AIs that have good information, providing good information about the companies. Gong in this field is a bit not ahead. It has to improve more. One point that I would like to see in Gong in the future would be to have more information about Brazilian companies that could help our life in sales. Gong should be more updated and be more full of information about our specific market. The points that I already mentioned, which are the updates and the information updates that are not really updated, are why it wouldn't be a 10. Another point of not being a 10 is the training that we have from Gong. I've never seen a person from Gong talking with us, giving us training or providing videos or training specific for sales in Gong. It depends on us to navigate in Gong, but we don't have much information and training that I think would be nice for us to have.
Amit-Sarkar - PeerSpot reviewer
Apple Mobility Service Manager at ZONES PVT LTD
Allows users to easily monitor miscellaneous activities occurring in their environments
The product's price is an area of concern where improvements are required. It would be good if Jamf Protect could be integrated with Jamf Pro and used as a single solution. There are a couple of improvements where there is a need to change a few things. There are also a couple of things that need to be removed and merged into the main tool, Jamf Pro. The solution's technical team needs to improve because somewhere I felt from my personal experience that unless Jamf's team puts in an effort to understand the requirements of its customers, help can't be provided. The help provided by Jamf's team is on the basis of what they know, so I feel that they need to put a bit of effort into understanding what customers expect from the product.
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Top Industries

By visitors reading reviews
Computer Software Company
13%
Financial Services Firm
12%
University
8%
Healthcare Company
7%
University
13%
Computer Software Company
12%
Financial Services Firm
7%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business7
Midsize Enterprise2
Large Enterprise2
By reviewers
Company SizeCount
Small Business4
Midsize Enterprise3
Large Enterprise4
 

Questions from the Community

What needs improvement with Gong?
Gong can certainly improve in terms of certain scenarios where Gong fails in terms of customer support. Gong does not integrate well within Microsoft Teams calendars. Sometimes the extension gets m...
What is your primary use case for Gong?
My main use case for Gong is working in customer success, where Gong is super helpful during onboarding calls and the journeys that we track through customer success to improve the feedback that we...
What advice do you have for others considering Gong?
On a scale of one to ten, I would rate Gong overall as an eight. I chose an eight because there are two things that can be improved in Gong, so minus two. Those improvements affected my experience ...
What do you like most about Jamf Protect?
Jamf Protect searches incoming and outgoing traffic for malware to monitor the network for security.
What is your experience regarding pricing and costs for Jamf Protect?
Jamf Protect is an expensive solution. Customers need to pay additional costs for Jamf Protect's on-ground support. On a scale from one to ten, where one is cheap and ten is expensive, I rate the s...
What needs improvement with Jamf Protect?
The dependency on Jamf Pro or SIEM or SOAR for some automations and integrations could be reduced. In-built automation and remediation of behavior-based threats would be beneficial enhancements.
 

Comparisons

 

Overview

Find out what your peers are saying about Gong vs. Jamf Protect and other solutions. Updated: December 2025.
881,114 professionals have used our research since 2012.