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Glean Platform vs Solr comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Glean Platform
Ranking in Search as a Service
8th
Average Rating
8.4
Number of Reviews
11
Ranking in other categories
Indexing and Search (6th), AI-Agent Builders (7th), AI Software Development (36th), AI Customer Support (4th)
Solr
Ranking in Search as a Service
10th
Average Rating
7.8
Number of Reviews
4
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of March 2026, in the Search as a Service category, the mindshare of Glean Platform is 4.0%, up from 2.3% compared to the previous year. The mindshare of Solr is 4.9%, down from 6.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Search as a Service Mindshare Distribution
ProductMindshare (%)
Glean Platform4.0%
Solr4.9%
Other91.1%
Search as a Service
 

Featured Reviews

Ananya Bl - PeerSpot reviewer
Data Analyst at Capgemini
Daily orchestration of complex ai workflows has boosted my research and automation capabilities
Orchestration primarily decides which agent handles which part of a task and manages errors, retries, and complete state while maintaining the workflow effectively. On the orchestration side, branching, looping, and human approvals support non-linear workflows in production environments with real-time access. Through refined and improved prompts, this helps in closing the loop with actual users. One unique feature that stood out is that every step in the workflow can pause or recover from failures. Instead of finishing the entire agent in one go, this approach is interesting because if there is a minor change in a previously completed step regarding the state, I can re-edit and restart from the beginning. This is truly impressive.
it_user823641 - PeerSpot reviewer
Senior Search Engineer at a financial services firm with 51-200 employees
The Natural Language Search capability is helpful and intuitive for our users
The initial setup is complex because this is a distributed system, and you have to make sure that every individual node is aware of every other node in existence. This search engine has a large capacity, so you need to make sure that there is enough buffer space. We took one month to deploy and perform a fresh setup. Our strategy was to start with a local data center, before venturing into cross data center replicas. A staff size of two to four people is suitable for deploying and maintaining the solution, depending upon the scale. They would set up the solution and put monitoring in place for the indexing jobs, as well as design the schema so that the data can feed well.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Glean Platform has positively impacted my organization by speeding up a lot of repetitive tasks and making it easier for people outside of support to understand what kind of issues impact the support groups."
"Glean Platform offers excellent user interface design and integration capabilities with other platforms."
"When I searched for internal information spread across different systems, Glean Platform did centralize and retrieve that data for me effectively, giving me eighty percent accuracy."
"The major impact that I have noticed is how business users are now being impacted and they are using the platform because they understand it easily."
"Life became so easy when we started using Glean Platform."
"Glean Platform has increased productivity by at least one hundred hours per week for my organization."
"The best features Glean Platform offers are mostly the view, which I think is very good, and what I find most helpful about the view is that the user interface is very good, making it very easy to chat with the chatbot and get all the material that I want in the way that I need it."
"Glean Platform has positively impacted our organization, especially in terms of productivity for both us and our customers."
"We use Solr to index over 600k documents; it's very fast, flexible to use, and the speed of indexing individual documents has been great."
"This is an infinitely scalable product with state-of-the-art technology, and the value of Natural Language Search is tremendous."
"One of the best aspects of the solution is the indexing; it's already indexed to all the fields in the category, so we don't need to spend so much extra effort to do the indexing, which is great."
"One of the best aspects of the solution is the indexing. It's already indexed to all the fields in the category. We don't need to spend so much extra effort to do the indexing. It's great."
"The most valuable feature is the ability to perform a natural language search."
"It has improved our search ranking, relevancy, search performance, and user retention."
"​Sharding data, Faceting, Hit Highlighting, parent-child Block Join and Grouping, and multi-mode platform are all valuable features."
"It has improved our search ranking, relevancy, search performance, and user retention."
 

Cons

"There are multiple ways in which Glean Platform can be improved."
"Sometimes Glean Platform gets slowed down."
"I tried pulling in an architecture diagram of a workflow, and it pulled in some other image instead."
"I chose seven out of ten because if I could upload PDFs and have them analyzed, or have it integrate with my Gmail and help me go through my emails, that would be very useful, but I do not think it does that."
"Currently, Glean Platform does not integrate with Teams, Microsoft-owned platforms."
"My experience with pricing, setup cost, and licensing for Glean Platform reveals limited options, and I wish there was more customization available."
"Also, the latency that the platform offers is a little high right now; what I have noticed is that on a particular query, the user has to wait a long time in order to get responses."
"My experience with pricing, setup cost, and licensing is that the licenses were expensive, and it was hard to convince the company to adopt based on that."
"The performance for this solution, in terms of queries, could be improved."
"The solution's grammar and syntax should be easier."
"Encountered issues with both master-slave and SolrCloud. Indexing and serving traffic from same collection has very poor performance; some components are slow for searching."
"Encountered issues with both master-slave and SolrCloud. Indexing and serving traffic from same collection has very poor performance. Some components are slow for searching."
"It does take a little bit of effort to use and understand the solution. It would help us a lot if the solution offered up more documentation or tutorials to help with training or troubleshooting."
"With increased sharding, performance degrades. Merger, when present, is a bottle-neck. Peer-to-peer sync has issues in SolrCloud when index is incrementally updated."
"The performance for this solution, in terms of queries, could be improved."
"Memory utilization could be better but it is an industrial strength tool so some overhead is to be expected."
 

Pricing and Cost Advice

Information not available
"The only costs in addition to the standard licensing fees are related to the hardware, depending on whether it is cloud-based, or on-premise."
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Top Industries

By visitors reading reviews
Financial Services Firm
19%
Computer Software Company
9%
Manufacturing Company
9%
Outsourcing Company
8%
Computer Software Company
15%
Manufacturing Company
9%
Retailer
9%
Outsourcing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business3
Midsize Enterprise1
Large Enterprise8
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for Glean Platform?
My experience with pricing, setup cost, and licensing has been pretty smooth actually, with no issues.
What needs improvement with Glean Platform?
I don't have any complaints with Glean Platform actually. I can't think of anything right now regarding needed improvements, even small things. I rate it a nine because sometimes it's difficult to ...
What is your primary use case for Glean Platform?
My main use case for Glean Platform is consolidating marketing materials, as I work in DevOps Sales Ops. I set up this platform for the sales team to review material that might be useful for talkin...
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Comparisons

 

Also Known As

Glean Work AI Platform
No data available
 

Overview

 

Sample Customers

Information Not Available
eHarmony, Sears, StubHub, Best Buy, Instagram, Netflix, Disney, AT&T, eBay, AOL, Bloomberg, Comcast, Ticketmaster, Travelocity, MTV Networks
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