OpenText AI Operations Management and Gigamon Deep Observability Pipeline are integral solutions in IT infrastructure management. OpenText stands out due to its favorable pricing and support, while Gigamon is noted for its advanced capabilities.
Features: OpenText AI Operations Management offers transparency, scalability, and automation, with notable event correlation and centralized alerts. It effectively manages complex IT environments. Gigamon Deep Observability Pipeline provides network visibility with features like NetFlow, packet filtering, and traffic aggregation, enhancing network efficiency and security insights.
Room for Improvement: OpenText AI Operations Management could improve its user interface, event correlation, and ease of deployment. Licensing transparency is also an area to address. Gigamon Deep Observability Pipeline should focus on performance enhancements, better traffic flow visibility, and improved cloud monitoring.
Ease of Deployment and Customer Service: OpenText AI Operations Management supports hybrid cloud deployment with generally reliable technical support, although response times can vary. Gigamon Deep Observability Pipeline, deployed both on-premises and hybrid cloud, faces challenges with support maturity but offers dedicated support options for users.
Pricing and ROI: OpenText AI Operations Management has a complex and sometimes costly pricing structure, offering ROI through automation and reduced operational costs. Gigamon Deep Observability Pipeline is also considered high-cost but aligns with its premium network visibility features, providing potential ROI based on deployment scale and integration.
The technical support by Gigamon Deep Observability Pipeline is good because it has a local architect in my area.
OpenText goes out to bring the right people to answer any inquiries I have.
Splunk is more business-friendly due to its prettier interface.
With its automation capabilities and runbooks, it reduces after-hours costs by automatically handling recurring issues and known scenarios.
The Pipeline's Comprehensive Insights into data flows have helped improve operational efficiency and security.
This integration ensures that when monitoring systems alert and subsequently resolve, tickets are automatically created and closed.
| Product | Market Share (%) |
|---|---|
| OpenText AI Operations Management | 6.6% |
| Gigamon Deep Observability Pipeline | 0.8% |
| Other | 92.6% |
| Company Size | Count |
|---|---|
| Small Business | 3 |
| Midsize Enterprise | 1 |
| Large Enterprise | 5 |
| Company Size | Count |
|---|---|
| Small Business | 9 |
| Midsize Enterprise | 7 |
| Large Enterprise | 35 |
Gigamon Deep Observability Pipeline is a comprehensive network visibility solution that provides real-time insights into network traffic. It offers SSL inspection and mobile network monitoring for traffic monitoring purposes. The solution optimizes networks, aids in security inspection, and improves firewall performance. It is praised for its performance, power, straightforward integration, stability, and ease of initial setup.
With Gigamon, organizations can gain complete visibility into their network traffic, identify potential threats, and take proactive measures to prevent them. The solution is ideal for organizations of all sizes, including enterprises, service providers, and government agencies.
OpenText AI Operations Management centralizes event correlation and monitoring across infrastructures, prioritizing scalability and automation for efficient alert management. It empowers organizations with transparency and insights essential for effective IT resource management in hybrid cloud environments.
OpenText AI Operations Management offers comprehensive solutions for event correlation, integration, and centralized alert management. With capabilities that streamline operations, this tool supports efficient IT management across AWS, GCP, and on-premises environments. Despite requiring improvements in performance and usability, its robust reporting and seamless monitoring provide valuable insights for root cause analysis. Users leverage this platform to integrate event data, automate incidents, and manage hybrid infrastructures effectively, making it a key component in enhancing service perspectives globally. Its heavy architecture and reliance on Java and Flash, coupled with complex licensing and pricing, necessitate attention to functionality and support areas.
What are the key features of OpenText AI Operations Management?OpenText AI Operations Management is widely implemented in industries requiring comprehensive monitoring capabilities. Organizations benefit from its ability to consolidate tools and manage events effectively across hybrid environments. The integration of incident automation and performance evaluation tools is particularly beneficial for those looking to enhance compliance support and reduce response times. Despite some challenges, the platform remains a valuable asset in managing complex IT environments and improving operational effectiveness.
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