Find out what your peers are saying about Microsoft, Salesforce, SAP and others in CRM.
| Product | Market Share (%) |
|---|---|
| Freshsales | 1.1% |
| Salesboom | 0.0% |
| Other | 98.9% |
| Company Size | Count |
|---|---|
| Small Business | 6 |
| Midsize Enterprise | 2 |
Freshsales is a single solution CRM designed for high-growth, high-velocity sales teams. The software includes integrated phone and email, user behaviour tracking, and lead scoring on one platform. Users can track events and manage a visual sales pipeline, as well as view custom reports and analytics. Email tracking features enable users to know when and how many times an email was opened, or a link was clicked on. Users can effectively engage with prospects by targeting the next set of email actions, and create personalised sales campaigns from email templates. Insightful email metrics tell users which emails are performing well and which aren’t. The Awaiting Response feature automatically lists contacts that need to be replied to. Freshsales enables direct calling with a simple click on a contact’s phone number. The solution records the entire conversation history including email conversations in one place. Users can add notes, schedule tasks, as well as make appointments. Freshsales also offers personalised welcome and voicemail messages for greeting customers. In-depth customer insights on prospects allow users to plan relevant conversations, and keep track of touch points using the activity timeline. Freshsales collects data and segments activities based on a contact’s behaviour. Users can get perspective on leads with advanced lead scoring, and prioritises important follow-ups. The visual sales pipeline provides complete visibility of deals across various stages. Users can sort and filter by close dates, helping to make more guided decisions for climbing up the sales ladder. Freshsales’ drag and drop navigation tool enables users to move deals across the sales pipeline into any stage. Users can call or email prospects directly from the deals dashboard for a non-interruptive workflow. Visual sales reports and revenue analytics monitor sales progress and identify successful campaigns by source, sales rep, territory, and more. Freshsales mobile apps for iOS and Android let users access deals while on-the-move and stay up-to-date on prospects at all times. Freshsales is part of the Freshworks product family, whose products include Freshdesk Customer Support Software, Freshservice IT Service Management Software etc. – with more than 100000 customers worldwide, including Cisco, Honda, 3M, The Atlantic, and QuizUp.
Salesboom is a CRM platform designed to streamline business processes by offering cloud-based solutions. It aids companies in managing contacts, tracking sales, and enhancing customer interactions, making it a suitable option for businesses seeking to optimize their CRM strategy.
Salesboom provides a cloud-based CRM that enables businesses to manage sales operations effectively while enhancing customer relationships. Its offerings include automation of sales tasks, and robust reporting tools which facilitate data-driven decision-making. It caters to companies of all sizes aiming to improve efficiency and increase sales.
What are the most important features of Salesboom?Salesboom is implemented across diverse industries by aligning its CRM functionalities with specific industry requirements. For instance, in the retail sector, it helps in monitoring customer interactions and managing inventory. In financial services, it enhances client management through effective data tracking and reporting, while in healthcare, it provides solutions for patient data management and appointment scheduling, proving its versatility across different verticals.
We monitor all CRM reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
