Fortra's JAMS vs Rocket Zena comparison

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Comparison Buyer's Guide
Executive Summary
Updated on Jul 12, 2023

We performed a comparison between Fortra's JAMS and Rocket Zena based on our users’ reviews in five categories. After reading all of the collected data, you can find our conclusion below.

Features: Fortra's JAMS is highly regarded for its job dependency tracking and visualization, while Rocket Zena is praised for its user-friendly interface. JAMS offers robust automation features, while Zena excels in cross-platform job scheduling and FTP file transfer.

Fortra's JAMS client interface can be more user-friendly and efficient in terms of options retrieval. Rocket Zena lacks clarity in displaying connections between applications/components. Fortra's JAMS could enhance its accessibility by introducing a browser version and providing more comprehensive documentation. Rocket Zena would benefit from a more intuitive user interface and the availability of RPM packages for installation.

Service and Support: Fortra's JAMS customer service is commended for being quick, knowledgeable, and helpful, offering prompt solutions and comprehensive resources. Rocket Zena receives positive feedback, with responsive and knowledgeable support, although obtaining higher-level assistance may be more time-consuming.

Ease of Deployment: Fortra's JAMS initial setup is described as straightforward and easy, with users quickly deploying tasks by following webpage instructions. Rocket Zena's setup varied among users, with some finding it easier as new users but others finding it complex and requiring an understanding of different components. Integration with SAP posed a particular challenge for Zena.

Pricing: Fortra's JAMS has a setup cost in the first year, along with a yearly maintenance cost. Users see this pricing as reasonable and budget-friendly when compared to other options. Rocket Zena is recognized as a cost-effective and affordable choice, particularly suitable for small businesses.

ROI: Fortra's JAMS and Rocket Zena have both delivered positive results in terms of saving time, increasing productivity, and offering cost-effectiveness. Fortra's JAMS also provides ease of use and visibility into job failures, while Rocket Zena has improved accuracy and alleviated stress for engineers and administrators.

Comparison Results: Fortra's JAMS is the preferred choice when compared to Rocket Zena. Users appreciate JAMS for its easy setup, ability to handle job dependencies, extensive automation features, user-friendly interface, and excellent customer support. JAMS is favored due to its overall functionality and ease of use.

To learn more, read our detailed Fortra's JAMS vs. Rocket Zena Report (Updated: September 2023).
734,024 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
"The interface is good, and it's very easy to define and create jobs. If a job is not running or there is an error, the solution will send an email. That's all very good and very useful.""JAMS is easier to use and cheaper than our previous solution. The installation is more straightforward, and JAMS has a graphical user interface, so it's more accessible.""One of the things I like the most, as a SQL DBA, is the fact that we can manipulate tables in the background. Also, the fact that you can have your own views and work with the product the way it fits best is a very helpful feature.""It makes everything that we want to do so much easier. We have had a number of instances in the past where we have had developers who have been working on a project, and even though we have had JAMS for all these years, they will create some SQL Server Agent job, or something like that, to run a task. When it is in code review and development is complete, the question always comes around, "Can JAMS do this?" The answer has always been, "Yes." Pretty much anything we have ever developed could be run by JAMS.""Our company is based on data. Everything we do is data-driven, so it has been very valuable having one place where we can process all of the data and do batch schedules with chunks of data.""The most valuable feature is the easily accessible data in the database because we run a lot of SQL scripting against the database.""The alerting in it is really targeted... you can set specific alerting so that if jobs in a given folder fail, certain people are alerted. You can also set security at the folder level, so that only people in those areas can go set them. That means that the alerting and security can be set at a very granular level.""It's a full-featured job scheduling tool. The part that I liked the best was the support team. This tool was new, and we were all learning it and setting up the different jobs that were complex in nature. Their support team was very responsive in helping us out through the setup and resolving the issues. They have been incredibly awesome."

More Fortra's JAMS Pros →

"I have used other tools with similar capabilities; it's the ease of use.""You can click Ctrl-G and bring a diagram view. You're able to view in a diagram format. The view that it provides is easy, and you can move to the left, up, or down. You can double-click on a certain process. It'll drill into that process and all of its underlying components. You can double-click on an arrow or a component, and it'll bring up a screen that'll have all the variables that are assigned to that particular piece, as well as the values at run time. So, the diagram feature of it, at least for me, is pretty valuable.""I like the whole product, but specifically, I like the license part. It's very easy to acquire a license for this product.""Its FTP feature is very good, as is scheduling any process or task with the Zena client. I have found it to be very helpful. If a task fails, it gives you a prompt.""From a Linux configuration point of view, Rocket Zena is straightforward. It's fairly easy to set up the server and agents once you know how to do it.""The most valuable feature is the FTP file transfer.""In the latest upgrade, Zena added a web-based client. The more I use it, the more I like it. It's an excellent interface. They do a good job of steadily improving the solution to make it more useful."

More Rocket Zena Pros →

"I would like a simple web interface that I could give to my team to go in and kill jobs or see why jobs died so that we don't have to drill down deeper into the application and know everything about it. It would be good to have a really clean web engine that would say here are the jobs running. We can then click to see the time running and whether any of them fails and other similar things. I know they have one, but it's not very simplistic.""I'm not sure if they have fixed it in a newer version, but there is no global search in the version I have. If I have multiple sub-folders that are named for business units, like HR or IT, and I have to search for a job, I cannot search from the top. I have to go to the HR folder to search for a particular job, or to the IT folder.""JAMS handles exceptions fairly well but there are some areas where it might improve a little bit. It has to do with being able to automatically handle exceptions, out-of-the-box, rather than having to code them.""The documentation is not super... It's not as quick and slick as I'd like it to be.""I would like to see the ability to interface with Microsoft group-managed service accounts, but they're still in the research phase. They need to ensure everything's legit and safe. The report designer and dashboards could also be improved. We're running 7.3, so I don't know if they have updated the reporting in 7.5, but I think the reports and dashboards could be better.""It does validations when you try to delete an object and if there are any dependencies in place, the deletion process will not proceed... there is no information provided as to what it was that caused the validation to fail... it's quite a tedious process to find which object is getting in the way.""If there were a softcover book on how to really take advantage of all of JAMS' tools, I would buy it. I do better with training books than online searching, so a book would be helpful.""Sometimes the UI is not the most responsive I've ever used. But because it does its job, I don't complain."

More Fortra's JAMS Cons →

"Another one that is probably a little bit bigger for me is that when there is an issue or there's an error, it writes on a different screen. I have to find the actual process name and go to a different screen to view the alert that got generated. On that screen, everyone's processes, not just the processes of the folks in my department, are thrown. It takes me a while to find the actual error so that I could go in there and look at the alert. It could be because of the way it was set up, but at least for me, it isn't too intuitive.""In the next release, I would like to have an alert feature to indicate when an agent is down. Rocket Zena is not capable of sending alerts that the agent is down. As of now, you have manually monitor to see when the agent is down.""One area where it could be improved is communication between the different servers. Sometimes there are processes that have already been completed but we get a status notification that they're still active.""In the web interface, it stacks the tasks across the top, and they accumulate until you close or clean those out. That seems a little cumbersome. You must right-click and close all tabs constantly to keep the console clean and manage your views.""The UI is not intuitive, and it would be nice if there was a web interface.""Rocket Zena is a mainframe-based job scheduler. I would like it to be more open so that we can use it on a distributed platform.""The documentation has room for improvement."

More Rocket Zena Cons →

Pricing and Cost Advice
  • "JAMS is close to the lower end of the pricing models for enterprise scheduling solutions. They are much cheaper than Control-M, as well as some other products that I've used. I also don't know of another solution where you can actually get true, unlimited licensing, where you can have as many instances and as many agents as you want."
  • "This is a good product at a fair price."
  • "It's certainly a lot cheaper than Tivoli and Control-M. In comparison to them, you get a lot more bang for your buck. You get pretty much the whole functionality and more, in some cases, when compared to Control-M, but at a fraction of the price."
  • "Take advantage of its scalability. You can start small. The initial cost is very reasonable. Once you have started picking up the tool and adopting it, then you can scale up from there and buy more agents."
  • "It's expensive, to be honest, but it does the job."
  • "The pricing is very fair. We have seen very minimal to no price increases over the years. We are not banging down the door of support all the time either. I would imagine if we were a company that submitted a dozen support tickets a week for the last nine years, then it might be a little different because we would be eating up everybody's time. However, for what we get out of it, the pricing is extremely fair. Back when we were originally looking and brought in JAMS, we were looking at a couple of the other competitive products that were in this space, but the pricing from JAMS was far and away better than what the other competitors could offer for the same functionality."
  • "Our licensing is pretty cheap because we have a state solution. So, we pay only $1,000 a year."
  • "I haven't been involved in the financial side for several years, but we buy one host and unlimited agents, and we get a reasonable price for that. We're happy with the amount we pay and the scalability it provides."
  • More Fortra's JAMS Pricing and Cost Advice →

  • "I don't know the exact cost, but I believe that it is approximately $150 to $180,000.00 Singapore dollars per year. This would be approximately $100 to $120,000 USD per year."
  • "The pricing and the licensing are good. It is affordable and can be used to improve and optimize productivity."
  • More Rocket Zena Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:Fortra's JAMS helped us centralize job management across our platforms and applications. This is critical because we schedule tasks across multiple applications and operating systems, using triggers… more »
    Top Answer:There are no additional costs other than the license for Fortra's JAMS which is affordable.
    Top Answer:It is important to receive notifications if a charged job fails and SQL is halted. JAMS does not provide halted notifications by default, which is a critical feature that needs to be added. Fortra's… more »
    Top Answer:In the latest upgrade, Zena added a web-based client. The more I use it, the more I like it. It's an excellent interface. They do a good job of steadily improving the solution to make it more useful… more »
    Top Answer:The pricing and the licensing are good. It is affordable and can be used to improve and optimize productivity.
    Top Answer:In the web interface, it stacks the tasks across the top, and they accumulate until you close or clean those out. That seems a little cumbersome. You must right-click and close all tabs constantly to… more »
    out of 42 in Workload Automation
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    out of 42 in Workload Automation
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    Rocket Software
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    JAMS is an enterprise job scheduling and workload automation solution that manages IT processes – from simple batch processes and scripts, to cross-platform workflows that integrate jobs running on multiple servers and business applications. JAMS enables you to define, schedule, execute and monitor jobs from a single centralized console.

    JAMS can automate jobs on any platform - Windows, Linux, UNIX, IBM i, zOS, and OpenVMS and includes native application integrations to run jobs specific to databases, BI tools, and ERP systems. Its extensive automation features enable you to run jobs on any schedule, as well as trigger off the completion of other events. JAMS centrally monitors the status of all jobs, provides notifications of failure (or success), and maintains a detailed audit trail and log of every execution.

    JAMS helps enterprises eliminate the slack, security risks, and lack of visibility associated with trying to automate critical business processes with a jumble of homegrown, single-platform scheduling tools and scripts. Once jobs are centrally managed in JAMS, IT teams can rest assured that JAMS is managing the cross-platform workflows and delivering measurable results to the business.

    A Key Part of Fortra (the new face of HelpSystems) JAMS is proud to be part of Fortra’s comprehensive portfolio. Fortra simplifies today’s complex business landscape by bringing complementary products together to solve problems in innovative ways. These integrated, scalable solutions address the many challenges you face in streamlining your operations. With the help of JAMS Enterprise Job Scheduler and other solutions, Fortra is your relentless ally, here for you every step of the way on your automation journey.

    Zena enables you to optimize business process flows with advanced workload automation that reduces manual intervention, system downtime, and processing errors. You can easily define processes and tasks, making them repeatable so you can focus on other priorities.

    Zena gives you the power to simplify management of complex cross-platform processes while making it easier to manage challenging hybrid IT operations environments. It speeds time-to-market while reducing the ongoing total cost of ownership associated with workload automation and enterprise application processing.

    With Zena, IT leaders have the power to visualize and manage the execution of thousands of workloads across end-to-end Operational processes, while increasing the quality, velocity, and efficiency of their delivery.

    Rocket Zena Features

    Rocket Zena offers the following features:

    • Optimization of process flows: Rocket Zena allows you to optimize complex business process flows across your hybrid IT infrastructure, spanning from mainframe to cloud. It provides full visibility into your operations processes end-to-end.

    • Simplification of operations: The solution simplifies the management of complex cross-platform processes, making it easier to handle challenging hybrid IT operations environments.

    • Advanced workload automation: Rocket Zena offers advanced workload automation capabilities for operations. It reduces manual intervention, system downtime, and processing errors by enabling you to define processes and tasks that are repeatable.

    • Visualization and management of workloads: IT staff can visualize and manage the execution of thousands of workloads across end-to-end operational processes. It enhances the quality, velocity, and efficiency of delivery.

    • Maximize workload automation flexibility: Zena features a graphical process whiteboard for task definition, minimizing redundant definitions and maximizing flexibility in designing workflows.

    • Integration with ease and at scale: The solution seamlessly integrates workload management on multiple platforms and facilitates the integration of critical applications with newer technologies, eliminating manual scripting and reducing overall costs.

    • Centralized scheduling management: It enables centralized scheduling management through a console with dashboard capabilities. Zena provides predefined and customizable views and reports to meet individual user needs.

    • Production statistics and reports: Zena simplifies monitoring and intervention by providing customizable dashboards. It offers drill-down capability to quickly navigate to problem areas and take necessary action.

    • Improved operational excellence: The solution helps optimize business process flows through advanced workload automation, increasing productivity and scalability. It also reduces operational complexity and ensures high process completion by automating complex processes with reliability and repeatability.

    • Integration with applications and platforms: Zena connects with a range of applications and platforms such as Microsoft SQL Server, Docker, Amazon Web Services, Oracle, Micro Focus, SAP, PeopleSoft, and more, allowing seamless integration within your workflows.

    • DevOps and value stream management: Users have access to design-time configuration of DevOps value streams, enables the use of variables for reusable and customized workflows, and provides monitoring and management of run-time execution of value streams.

    • Branching and condition management: Zena allows specifying critical branching for tasks with infinite conditions to ensure automation flows meet business requirements.

    • Mainframe and hybrid cloud support: The solution has the capability to span mainframe to cloud environments, distributing work across the entire IT ecosystem, including hybrid cloud environments and sysplex awareness on mainframes.

    Rocket Zena Benefits

    Some of the benefits of using Rocket Zena are:

    • Optimization of operational business flows

    • Simplification of complex cross-platform processes

    • Reduction of manual intervention, system downtime, and processing errors

    • Speeding up time-to-market

    • Lowering the total cost of ownership associated with workload automation

    • Enhanced visibility and management of workloads across end-to-end operational processes

    • Maximizing workload automation flexibility

    • Seamless integration with multiple platforms and applications

    • Centralized scheduling management with customizable views and reports

    • Improved operational excellence and reliability

    • Reviews from Real Users

      Akash Vishwakarma, a RPA Developer at a consultancy observes: "Its FTP feature is very good, as is scheduling any process or task with the Zena client. I have found it to be very helpful. If a task fails, it gives you a prompt."

      Gus Calero, a Sr. IT Product Manager at a healthcare company shares his view: “You're able to view in a diagram format. The view that it provides is easy, and you can move to the left, up, or down. You can double-click on a certain process. It'll drill into that process and all of its underlying components.”

      Bridgette Friedman, a System administrator at a wholesaler shares her experience: "In the latest upgrade, Zena added a web-based client. The more I use it, the more I like it. It's an excellent interface. They do a good job of steadily improving the solution to make it more useful."

    Learn more about Fortra's JAMS
    Learn more about Rocket Zena
    Sample Customers
    Teradata, Arconic, General Dynamics, Yum!, CVS Health, Comcast, Ghiradelli, & Boston’s Children’s Hospital
    Fraternidad Muprespa
    Top Industries
    Financial Services Firm40%
    Maritime Company5%
    Marketing Services Firm5%
    Financial Services Firm17%
    Manufacturing Company14%
    Computer Software Company11%
    Healthcare Company8%
    Financial Services Firm38%
    Healthcare Company13%
    Financial Services Firm26%
    Insurance Company19%
    Computer Software Company12%
    Manufacturing Company9%
    Company Size
    Small Business38%
    Midsize Enterprise21%
    Large Enterprise42%
    Small Business18%
    Midsize Enterprise16%
    Large Enterprise66%
    Small Business30%
    Large Enterprise70%
    Small Business14%
    Midsize Enterprise5%
    Large Enterprise80%
    Buyer's Guide
    Fortra's JAMS vs. Rocket Zena
    September 2023
    Find out what your peers are saying about Fortra's JAMS vs. Rocket Zena and other solutions. Updated: September 2023.
    734,024 professionals have used our research since 2012.

    Fortra's JAMS is ranked 5th in Workload Automation with 21 reviews while Rocket Zena is ranked 10th in Workload Automation with 7 reviews. Fortra's JAMS is rated 9.2, while Rocket Zena is rated 8.2. The top reviewer of Fortra's JAMS writes "We can scale up our organization's scheduling and automation without having to add staff to the department". On the other hand, the top reviewer of Rocket Zena writes "Scheduling tasks saves me a lot of time and they run in seconds, improving my productivity". Fortra's JAMS is most compared with Control-M, AutoSys Workload Automation, Tidal Automation, ActiveBatch Workload Automation and VisualCron, whereas Rocket Zena is most compared with Control-M, Rocket Zeke, AutoSys Workload Automation, IBM Workload Automation and ActiveBatch Workload Automation. See our Fortra's JAMS vs. Rocket Zena report.

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