Fortra's Intermapper vs NetXMS comparison

Fortra and Raden Solutions are both solutions in the Network Monitoring Software category. Fortra is ranked #80, while Raden Solutions is ranked #72. Fortra holds a 0.5% mindshare in NMS, compared to Raden Solutions’s 0.4% mindshare. Additionally, 100% of Fortra users are willing to recommend the solution, compared to 100% of Raden Solutions users who would recommend it.

Fortra's Intermapper

Read 4 Fortra's Intermapper reviews

1,573 Views
1,510 Comparison Views

100% willing to recommend

NetXMS

Read 1 NetXMS review

1,642 Views
1,642 Comparison Views

100% willing to recommend

Fortra's Intermapper

NetXMS

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Executive Summary

We performed a comparison between Fortra's Intermapper and NetXMS based on real PeerSpot user reviews.

Find out what your peers are saying about Zabbix, Auvik, SolarWinds and others in Network Monitoring Software.

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Buyer's Guide

Network Monitoring Software

May 2026

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Helped 896,034 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Fortra's Intermapper

Ranking in Network Monitoring Software

80th

Average Rating

8.2

Number of Reviews

Ranking in other categories

No ranking in other categories

NetXMS

Ranking in Network Monitoring Software

72nd

Average Rating

10.0

Reviews Sentiment

7.2

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of May 2026, in the Network Monitoring Software category, the mindshare of Fortra's Intermapper is 0.5%, up from 0.3% compared to the previous year. The mindshare of NetXMS is 0.4%, down from 1.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Network Monitoring Software Mindshare Distribution
Product	Mindshare (%)
NetXMS	0.4%
Fortra's Intermapper	0.5%
Other	99.1%

Network Monitoring Software

Featured Reviews

Andrian Lubimov

SVP of Networking and Operations at Skywire Networks

It tremendously cuts down our troubleshooting timeframe, but needs advanced SLA monitoring and reporting

They can do a better job with SLA reporting. It does some basic reporting, but it really doesn't offer the ability to monitor devices by groups, customers, or carrier to give an overall health performance of specifically-defined environments. That's where HelpSystems Intermapper could have done a better job. I would love to see advanced SLA monitoring and reporting in this solution. They already have a lot of ingredients. They already have SNMP polling. It is really about what people are looking for from SLA monitoring, especially someone who looks at the network topology. You want to see your endpoints. You want to see half of your endpoints by simply analyzing ICMP or SNMP-based availability of your endpoints. Having an ability to define your group and how you bring devices into your group would be a huge benefit.

Read full review

Uzair_Khan

AGM Cybersecurity at Microscan Computers Private Limited

Offers custom monitoring functionality, user-friendly interface, custom maps feature and open source

Based on my experience, there should be options for using the latest communication methods, like social media integration. Telegram is already integrated, but SMS and other alert options would be beneficial. So, integrating social media notifications into NetXMS would be a good thing. As a large company, we integrate different systems together. We'd like to see some improved functionalities for enhanced integration. For example, our incident management system isn't currently integrated with NetXMS. Ideally, we'd like the alerts generated in the monitoring system to automatically create tickets in our ticketing system, similar to how some other systems function. NetXMS doesn't offer this functionality itself because they are not an incident management or ticketing system vendor. They allow integration with other vendors, but our ticketing system isn't currently supported. So they recommend using it with any other application of our choice.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"It's all today portal-based which is a good feature for us."

"What is really cool about HelpSystems InterMapper is that because of its SNMP base, you can integrate all different makes and models on the same map. You, of course, can have more than one map, but you have an option to have visibility into the entire network from one centralized system. You can monitor IPs, routers, radios, DC power plants, and UPS. You can do it all from one network management and monitoring solution. That's what really makes HelpSystems Intermapper great. Another great thing about HelpSystems InterMapper is that you can really bundle different probes under one device. You can have a bundled device. You can monitor the physical status of a host based on the IP availability. You can also monitor services and actually see if anything happens. You can quickly determine whether it is the application layer, host layer, or network layer. HelpSystems Intermapper gives such a unique representation of a network. Ever since we started using HelpSystems InterMapper, we don't have to document everything in a detailed format and store it somewhere. Right now, it is really a combination of network topology, network monitoring, and network analyzing. So, in my opinion, it is awesome. When you have your SNMP topology defined, you don't require a dedicated NMS engineer to manage your system, which is another great thing about HelpSystems InterMapper. I see how our operators get so excited by having the ability to map a device or interface and connect interfaces together. HelpSystems InterMapper is also very operator friendly; not just user friendly, but also operator friendly. This is a unique feature, and it works really great."

"Put Intermapper in as your base to start from, hands-down."

"The graphical alerting with the ability to obtain a quick overview of a monitored device is my favorite feature."

"The most valuable features are its: log history, real-time monitoring capabilities, accuracy - the number of false positives is very low, and the mapping features."

"Right now, it is really a combination of network topology, network monitoring, and network analyzing, so, in my opinion, it is awesome."

"It's a nice graphical interface, a nice map, that relates Layer 1 to Layer 3, virtually instantly, to the Helpdesk support staff. It provides a default place to get critical information so we can deploy our staff."

"The solution has a couple of features which are really interesting; it's not a fancy or expensive solution but we wanted to have a cost effective one and it's doing its job pretty well."

"We have a large network spanning over 1000 kilometers. NetXMS provides visibility and sends alerts. Typically, most monitoring systems monitor every 60 seconds, but NetXMS allows us to adjust this. For critical links, we can set it to check every second. For our high-priority financial customers, we monitor every second. So, every three seconds, we receive another email and a Telegram alert. This helps us meet our SLAs (Service Level Agreements) with our high-priority customers."

Cons

"I'd love to see more of the network management side of it coming back into it."

"It's a smaller solution so tools are not as advanced as you would find in a larger solution"

"They can do a better job with SLA reporting. It does some basic reporting, but it really doesn't offer the ability to monitor devices by groups, customers, or carrier to give an overall health performance of specifically-defined environments. That's where HelpSystems Intermapper could have done a better job. I would love to see advanced SLA monitoring and reporting in this solution. They already have a lot of ingredients. They already have SNMP polling. It is really about what people are looking for from SLA monitoring, especially someone who looks at the network topology. You want to see your endpoints. You want to see half of your endpoints by simply analyzing ICMP or SNMP-based availability of your endpoints. Having an ability to define your group and how you bring devices into your group would be a huge benefit."

"I have seen instances where Intermapper does not seem to recover from network changes."

"I'd love to see more of the network management side of it coming back into it. If we were able to run scripts to bounce ports on switches, that would be great. It's asking a lot, but it's actually very doable because I do it through scripting into other products. If we could incorporate that directly into Intermapper, that would be fantastic."

"It's a smaller solution so tools are not as advanced as you would find in a larger solution"

"Based on my experience, there should be options for using the latest communication methods, like social media integration. Telegram is already integrated, but SMS and other alert options would be beneficial. So, integrating social media notifications into NetXMS would be a good thing."

Pricing and Cost Advice

Information not available

"Since it's open-source, there are obviously no licensing fees. There are additional operational costs, like the cost of hosting it somewhere."

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Top Industries

By visitors reading reviews

Government

17%

Construction Company

11%

University

Outsourcing Company

Comms Service Provider

15%

Computer Software Company

11%

Financial Services Firm

10%

Construction Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Comparisons

SolarWinds VoIP & Network Quality Manager vs Fortra's Intermapper

Compared 18% of the time

ConnectWise RMM vs Fortra's Intermapper

Compared 13% of the time

Nmap vs Fortra's Intermapper

Compared 11% of the time

Zabbix vs Fortra's Intermapper

Compared 8% of the time

PRTG Network Monitor vs Fortra's Intermapper

Compared 6% of the time

More Fortra's Intermapper Competitors

Zabbix vs NetXMS

Compared 32% of the time

LibreNMS vs NetXMS

Compared 18% of the time

OpenNMS vs NetXMS

Compared 10% of the time

Nagios Core vs NetXMS

Compared 9% of the time

More NetXMS Competitors

Product Reports

Buyer's Guide

Network Monitoring Software

May 2026

Download Fortra's Intermapper product report

Buyer's Guide

Network Monitoring Software

May 2026

Download NetXMS product report

Also Known As

HelpSystems Intermapper

No data available

Overview

Fortra's Intermapper offers real-time network mapping and monitoring, ideal for IT teams seeking a reliable visualization and alerting tool to maintain uptime and connectivity.

Ideal for IT environments, Fortra's Intermapper provides dynamic and intuitive network mapping capabilities. Known for its ability to display an up-to-date graphical view of IT infrastructure, this solution enables proactive monitoring through instant alerts and performance insights. It helps IT teams swiftly address potential issues, ensuring consistent connectivity and performance.

What are the key features of Fortra's Intermapper?

Real-Time Network Mapping: Displays live network status for immediate infrastructure insight.
Customizable Alerts: Allows personalized notifications for targeted problem-solving.
Performance Monitoring: Tracks metrics to preemptively identify potential disruptions.
Cross-Platform Compatibility: Supports different operating systems for wider usability.
Historical Data Maintenance: Retains past network data for trend analysis and reporting.

Which benefits or ROI can users expect from Fortra's Intermapper?

Improved Network Visibility: Enhances understanding of network status and layout.
Faster Issue Resolution: Real-time alerts and monitoring minimize downtime.
Cost Efficiency: By reducing outages, operational costs decrease significantly.
Enhanced User Experience: Stable networks boost overall end-user satisfaction.

In industries such as healthcare, finance, and education, Fortra's Intermapper is a vital tool for maintaining high network performance and reliability. It plays a crucial role in environments where uptime is critical, ensuring that network issues are resolved swiftly to support essential operations.

Fortra

NetXMS provides comprehensive network monitoring that caters to IT infrastructure management needs. It addresses key areas such as performance tracking, fault management, and service assurance.

NetXMS is known for its robust capabilities in managing diverse network environments. It facilitates effective monitoring across small to large scale deployments, offering flexibility and adaptability. Users find its integration capabilities highly beneficial, although there is room for improvement in streamlining configuration processes to enhance usability and efficiency.

What are the key features of NetXMS?

Scalable architecture: Supports growth from small to large networks without compromising on performance.
Centralized monitoring: Provides a unified view of networks and devices for efficient management.
Customizable reporting: Offers tailored reports and dashboards to meet specific monitoring needs.
Cross-platform support: Functions seamlessly across various operating systems and environments.

What are the benefits of using NetXMS?

Improved network reliability: Continuous monitoring leads to early detection of faults.
Cost-effectiveness: Reduces the need for multiple monitoring tools.
Faster troubleshooting: Quick identification and resolution of network issues.
Enhanced decision-making: Data-driven insights support strategic IT planning.

NetXMS is implemented across industries like telecommunications, finance, and healthcare to monitor complex network systems. In finance, it improves security by ensuring systems are continuously operational, while in healthcare, it helps maintain critical system reliability.

Raden Solutions

Sample Customers

Greater Media Detroit, University of British Columbia, Don's Farm Supply

Information Not Available

Buyer's Guide

Network Monitoring Software

May 2026

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