Fortra's Globalscape Managed File Transfer vs JSCAPE by Redwood comparison

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Executive Summary

We performed a comparison between Fortra's Globalscape Managed File Transfer and JSCAPE by Redwood based on real PeerSpot user reviews.

Find out in this report how the two Managed File Transfer (MFT) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed Fortra's Globalscape Managed File Transfer vs. JSCAPE by Redwood Report (Updated: May 2024).
771,862 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"The High Security Module is valuable. It allows for increased security. It allows me to integrate Globalscape with our Active Directory. So, we manage all our customer accounts outside of Globalscape, and it allows us to import them with LDAP queries. It's very convenient. It also gives our customers the confidence that it's a very secure product.""The most valuable feature is the automation engine, because it allows you to script or program and it has lots of different features and options. It's something like an IDE for programmers, where they can add variables, arrays, loops, et cetera.""A job skeleton can be used from test to production so you don't have to build jobs from scratch in production.""The Advanced Workflow Engine it comes with is brilliant because it allows us to create scripts and perform behind-the-scenes jobs that would otherwise require a third-party solution... You would have to create a special code on the outside to get all that other stuff done in the background. With Globalscape, we can get all of that done in one package.""Its ease of use is most valuable. Especially for the configuration of the rules, we don't need to have any scripting knowledge. Previously, we used to have a lot of custom scripts to transfer these files. Now, it's all managed in one place, and it's like a self-service. It's saving a lot of time for us.""The fact that it is Windows-based was a huge factor for us because most of our endpoints are Windows-based. And the ability to configure it means standardization is available with the product.""The Event Rules functionality is a key feature. It is very simple to understand and work with. If you have a support team that doesn't know anything about coding, they can really relate to the way event rules are designed. So, I try to make them as simplistic as possible when we create file transmissions. When I first started working in Globalscape, a lot of the file transmissions were handled through Advanced Workflow, which is a similar product. We had a lot of scripts in Advanced Workflow. I moved them to Event Viewer in Globalscape because of the simplicity of building scripts and understanding how they work. It literally takes 5 to 10 minutes to set one up, but if you're in an advanced workflow, it could take an hour to two hours to understand via code what it is actually doing. It has definitely been a plus.""It made things easier. Before, there were five to 10 different software solutions spread out over 10 different servers. Now, everything is being centralized into one location; facilitating, supporting, maintaining, training people, etc. There have been gains just because Globalscape EFT is more efficient at moving things around than our previous other applications. For instance, if I am connecting to someone over the Internet or transmitting for the client, the speed of transmitting those files through SFTP is 20% to 30% faster than our previous automated solution. Therefore, we have seen time savings."

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"JSCAPE's automation can obliterate manual file transfer processes, salvaging precious time and vanquishing the chances of errors.""Triggers are something that is very useful as they automate the use of boilerplate code, and we can define certain functionality of certain tasks also.""Valuable features include a comprehensive management UI and a strictly controlled managed file transfer.""It offers audit trails and reporting tools, allowing users to track file transfers, monitor user activities, and produce regulatory compliance reports.""We can send the data quickly and securely.""It is a reliable and easy-to-operate platform for secure file transfers.""One of the standout features of this particular tool is its automation capabilities.""The product's most valuable feature is the high availability clustering."

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Cons
"The solution lags a bit when thousands of jobs, multiple users, and multiple developers are accessing it at the same time.""I do have some complaints or concerns around the centralized platform for the management of file transfer operations, and I know that they're working towards a better solution there. At its core, it's a good feature, but needs some improvements. I would like to see a web interface so that there is universal support across versions, because we have test and production environments that aren't always in sync. It would be nice to have one administrative interface to access both.""It could improve its operations by incorporating real-time collaboration features like those offered by platforms such as Microsoft OneDrive and Office 365.""Another area for improvement is the ARM (Auditing and Reporting Module) database, in terms of accuracy and the data being logged.""The folder monitoring services need improvement. Currently, with the folder monitoring services in Globalscape, if any changes are made to our firewalls, network, or something else that affects the directory services where the files are located, for some reason, the folder monitoring services get cut out, and the files are left there. They remain in the folder without being sent. I have over 50 file transmission processes that I would have to go to manually re-drop a file into the folder so that it processes the file transmission. There are times where even though I re-drop a file, it still doesn't work. In that case, I have to resynchronize the folder monitoring process, and it is a very big headache on my side that I have to deal with. It is not only related to Globalscape or their development team. It is on our side too. I just sent a support case where we found out yesterday that we had a file transmission that hasn't run in a whole year, and it was an important one. No one on the business side or the IT support side, as well as the vendor, had indicated that the file wasn't received or the data hadn't been updated. I found out that it was the folder monitoring service that was the problem when I initially had the problem last October, and this was the file that I just missed. So, I re-dropped the file in yesterday, and the monitor worked. It runs every week, so we sent a file to that folder, and it processed that out.""We need some capability for faster transfers and large file transfers. If we want to transfer a terabyte file, it is not capable of doing that right now. They say it is possible, but we are not able to do so with our environment.""In the beginning, it could be considered a bit challenging.""Instead of using a fat client to access the administrator panel, where you have to install client software on any server that you need to use to access, I would like them to switch to a web-based model where you could connect from anywhere without having to maintain and install the software."

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"Improving the error handling feature can help users to identify and resolve issues more quickly and efficiently.""With constant software releases and updates, detailed notifications and documentation on the improvements along with the comparison of the past and present features would be helpful to understand and use it better.""The cost of the tool is relatively high and can pose a problem to medium and small-scale companies who are trying to overcome their on-premise server limitations.""The JSCAPE team could create detailed documents or blogs on how to troubleshoot certain errors that come over in integration with existing environment tools.""Setup is time-consuming.""The price is too high and the product line is too complex.""Enhancing the user interface would make it more accessible and appealing to the new users and it will definitely enhance the user experience.""The initial setup is time-consuming; it could use a video tutorial."

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Pricing and Cost Advice
  • "We are paying around 30K per year."
  • "It is much more competitively priced. Axway is probably three or four times more expensive than Globalscape. I like the server-based license. It's easier to manage than a seat license, which our previous product Axway had. Axway's license model is to charge by the account while Globalscape's model is by the server. It is much simpler and much easier when audit time comes."
  • "A large factor in our decision to go with Globalscape was the price."
  • "It is a very good product in terms of purchase. It didn't cost that much, even with the way we had scaled and architecturally put things in place. It is definitely comparable to other products."
  • "Globalscape is not cheap, but you get what you pay for. The cost is worth the value of the product. What you're getting is a good, stable solution that does a lot."
  • "Maintenance and services for Globalscape EFT have an annual price tag, and it is not cheap."
  • "The on-prem licensing is very good. It's a perpetual license and I would advise others to purchase that license. That way, you don't have to pay yearly."
  • "The solution is reasonably priced in comparison to other products."
  • More Fortra's Globalscape Managed File Transfer Pricing and Cost Advice →

  • "The software is expensive compared to other vendors."
  • More JSCAPE by Redwood Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:It bolsters security with features like Data Loss Prevention and seamless integration with DLP for a safe and compliant environment which enables real-time document sharing and control over file… more »
    Top Answer:It offers excellent value and its pricing is straightforward, making it easy to acquire, set up, and use. While there are some areas where it could improve, such as GUI and collaboration features, the… more »
    Top Answer:It could improve its operations by incorporating real-time collaboration features like those offered by platforms such as Microsoft OneDrive and Office 365. These features include tracking changes… more »
    Top Answer:The product's most valuable feature is the high availability clustering.
    Top Answer:The software is expensive compared to other vendors. I rate the pricing a seven out of ten.
    Top Answer:The product's pricing needs improvement.
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    Comparisons
    Also Known As
    Globalscape GlobalSCAPE Managed File Transfer
    Learn More
    Fortra
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    JSCAPE by Redwood
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    Overview

    Globalscape is consistently recognized for providing top-notch solutions for securing and automating file transfers for Windows-centric organizations. 

    JSCAPE platform offers independent managed file transfer (MFT) software that allows users to secure and automate data exchange with trading partners, clients and internal transfers. Built-in security features and audit functions support PCI DSS, HIPAA, GLBA and Sarbanes-Oxley compliance. SaaS (MFTaaS) offering available.

    Sample Customers
    Information Not Available
    BAE Systems, ABN AMRO, Boeing, Bank of America, Dassault Falcon Jet Corp, Bank of Montreal, General Dynamics, Bank of Taiwan, General Electric, Citibank Canada, Honeywell, CreditSuisse, L-3 Communications, Columbia University, Harvard Medical School, Kaplan Higher Education, Northwest Christian College, Kaiser Permanente, Share Builder, Procter & Gamble, TransUnion, Roche Diagnostics, BASF, 1-800-Contacts, Canon, AMPM, Daimler AG, Coach, Edwards Brothers, USB Financial Services
    Top Industries
    VISITORS READING REVIEWS
    Financial Services Firm20%
    Computer Software Company15%
    Healthcare Company8%
    Insurance Company7%
    REVIEWERS
    Logistics Company38%
    Computer Software Company25%
    Printing Company25%
    Aerospace/Defense Firm13%
    VISITORS READING REVIEWS
    Financial Services Firm21%
    Manufacturing Company13%
    Computer Software Company13%
    Energy/Utilities Company6%
    Company Size
    REVIEWERS
    Small Business17%
    Large Enterprise83%
    VISITORS READING REVIEWS
    Small Business18%
    Midsize Enterprise11%
    Large Enterprise71%
    REVIEWERS
    Small Business7%
    Midsize Enterprise10%
    Large Enterprise83%
    VISITORS READING REVIEWS
    Small Business26%
    Midsize Enterprise11%
    Large Enterprise64%
    Buyer's Guide
    Fortra's Globalscape Managed File Transfer vs. JSCAPE by Redwood
    May 2024
    Find out what your peers are saying about Fortra's Globalscape Managed File Transfer vs. JSCAPE by Redwood and other solutions. Updated: May 2024.
    771,862 professionals have used our research since 2012.

    Fortra's Globalscape Managed File Transfer is ranked 12th in Managed File Transfer (MFT) with 10 reviews while JSCAPE by Redwood is ranked 8th in Managed File Transfer (MFT) with 21 reviews. Fortra's Globalscape Managed File Transfer is rated 8.4, while JSCAPE by Redwood is rated 9.0. The top reviewer of Fortra's Globalscape Managed File Transfer writes "Rock solid, secure, and excellent price and quality of service". On the other hand, the top reviewer of JSCAPE by Redwood writes "Versatile, streamlines the entire file transfer procedure, and offers good support". Fortra's Globalscape Managed File Transfer is most compared with MOVEit, WS_FTP Server, Sterling Commerce Connect:Direct, Kiteworks and Fortra's GoAnywhere MFT, whereas JSCAPE by Redwood is most compared with MOVEit, Fortra's GoAnywhere MFT, Control-M, ActiveBatch by Redwood and Kiteworks. See our Fortra's Globalscape Managed File Transfer vs. JSCAPE by Redwood report.

    See our list of best Managed File Transfer (MFT) vendors.

    We monitor all Managed File Transfer (MFT) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.