Fortra's Automate vs Servicetrace XceleratorOne comparison

 

Comparison Buyer's Guide

Executive Summary
 

Categories and Ranking

Fortra's Automate
Ranking in Robotic Process Automation (RPA)
5th
Average Rating
8.4
Number of Reviews
22
Ranking in other categories
No ranking in other categories
Servicetrace XceleratorOne
Ranking in Robotic Process Automation (RPA)
43rd
Average Rating
0.0
Number of Reviews
0
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of July 2024, in the Robotic Process Automation (RPA) category, the mindshare of Fortra's Automate is 1.4%, up from 1.0% compared to the previous year. The mindshare of Servicetrace XceleratorOne is 0.1%, up from 0.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Robotic Process Automation (RPA)
Unique Categories:
No other categories found
No other categories found
 

Featured Reviews

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Jun 1, 2023
Saves time and human errors, but I would like more reliability
On occasion, it is easier to use the solution's recorder for recording desktop and browser-based activities. The solution saved users a lot of time. They are thrilled that they no longer have to manually pull reports and go through large amounts of data to find the information they need. Previously, they had to spend 20-30 minutes every day going through reports, but now we can condense that down to a few minutes. Fortra's Automate is a drag-and-drop development platform that makes it easy to connect and pull data from visual websites or visuals. Users can simply drag and drop elements to create their automation. This makes Automate a very user-friendly platform, even for those with no coding experience. Fortra recommends 20 hours of hands-on use before their formal training, which is four, two-hour sessions. I think that is a pretty good plan. As we use Automate more, it will help us reduce the need to hire more people to process repetitive tasks. Automate helped our organization reduce human error.
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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pricing and Cost Advice

"The pricing is quite reasonable. We can run the process with one bot. The limitation is at the server level because they have some resources, and sometimes that is enough. It isn't too expensive, so you can get a good return off of one, and you can also have a pack of five bots that is quite competitive."
"I like the way this solution is priced because you can buy a license, or you can buy the software outright."
"The cost is a bit high for a small business like ours, but we manage with Fortra's Automate."
"I believe the price falls within a reasonable range, which significantly influenced our decision regarding the product. This aspect is crucial for any technological solution, especially in our country where enterprises might be hesitant to invest heavily in something untested or uncertain about its practicality and potential returns."
"Once you buy the software, you just pay for the support for backend help."
"Compared to other products, the pricing model for this solution is much more convenient, flexible, and adaptable to the Portuguese reality."
"From a distributor's side, one of the biggest selling points is its price point. Without going into any numbers, compared to UiPath, Automation Anywhere, and Blue Prism, we're significantly cheaper. The main difference is that other competitors usually charge you per process. However, in Automate's case, it's priced per bot. So, a bot can run multiple processes at the same time, but you are only priced for a single bot."
"While solutions like UiPath and Blue Prism cost around $11,000-$12,000 for each license, this product costs around $7,000 and you can keep it forever."
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Top Industries

By visitors reading reviews
Computer Software Company
14%
Financial Services Firm
13%
Healthcare Company
10%
Manufacturing Company
9%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about HelpSystems AutoMate?
We use it for specific cases, mainly secure file transfers, which are vital for us. And it works for us.
What is your experience regarding pricing and costs for HelpSystems AutoMate?
I'm only involved in running the product and maintaining the systems, so I can't speak to the cost.
What needs improvement with HelpSystems AutoMate?
There is room for improvement regarding cloud functionality; there are a few missing features, and the logging could be better, especially air logging. We can go into logging events and create our ...
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Also Known As

HelpSystems Automate, Automate
XceleratorOne, X1, Servicetrace X1
 

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Overview

 

Sample Customers

Aldergrove Financial Group, Preferred Health Professionals, Mindbeam Technologies, First Credit Union in British Columbia, Vestcom International, Prime Liberty Benefits, University of Tampa, CNLBancshares, World Precision Instruments, BJ's Restaurants, Globe Pequot Press, Accudata Technologies, Norton Healthcare, Pacific Toxicology Laboratories
Atos, BWI, Computacenter, DB, DEKRA, ekom21, FUJITSU
Find out what your peers are saying about UiPath, Microsoft, Automation Anywhere and others in Robotic Process Automation (RPA). Updated: July 2024.
793,295 professionals have used our research since 2012.