We performed a comparison between Fortra GoAnywhere MFT and Sterling Commerce Connect:Direct based on real PeerSpot user reviews.
Find out in this report how the two Managed File Transfer (MFT) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."It is an enterprise tool that integrates with all the applications in our organization. It has made our life easier because we don't need to wake up at midnight and do monitoring, etc. It does everything. It also sends precautionary alerts. If a job or activity is running for more than the specified time, it alerts the application team. So, our teams do not need to sit in front of a laptop or any open application to watch the jobs. They can do their other regular activities while Control-M takes care of all the jobs. It notifies them when there is job completion, delay, and error."
"We are using Control-M for day-to-day operations only. It is helpful for us in our day-to-day operations. It is a key in our financial sector. We are automating via Control-M in our treasury operations, including any evening updates. Control-M makes things easier and faster by helping our treasury operations go without any interruptions."
"BIM is helpful because we do not miss any SLAs, as we get to know the issue well in advance. It is the topmost service that has helped us provide better solutions for the business."
"Technical support is very helpful and available 24/7."
"Control-M is excellent when it comes to building, scheduling, managing, and monitoring production workflows. Those workflows are of very high importance to our operations."
"It has certainly helped speed things up."
"Control-M has helped us resolve issues 70% to 80% faster. It provides us with alerts instead of having someone go to that particular server and check the logs to determine where the issue is. We can simply click on the alert information, then everything is in front of us. This provides us with time savings, human effort savings, and process savings."
"It is simple to create, integrate, and automate data pipelines and to ingest data from different platforms. It integrates well between platforms."
"It enabled us to allocate staff toward other work. All the time that we would have wasted worrying about this stuff and correcting problems is put into other parts of our job. That's one of the best things about it, is that we don't waste time on these projects. We just don't have to worry about them because it lets us know if there's a problem."
"We like that GoAnywhere helps to centralize the exchange of data among our systems, employees, and customers."
"When we were doing the demo, we took one project from the old system and got it running in GoAnywhere in less than 30 minutes. That says a lot. I've written queries and understand code, so I'm not a novice. Still, I think that's pretty impressive for a software product to be able to deliver a functional use case in half an hour."
"Its speed is the most valuable because every integration used to take months with old SOA tools, integration buses, and that type of stuff. Now, we do integrations in a matter of days. Security is another valuable thing because every step in the workflow has an audit trace, which is great. This also brings a lot of confidence in automating business process workflows through this type of solution."
"We also use the Secure Folders module and the Web Client a lot. For example, we set up external vendors to come in and review files or folders in a Secure Folder. That way they can go in and review whatever information or data they need to do."
"If it's dealing with SFTP or any kind of secure transfer, we don't hear about it. It's good. Everything works."
"The most valuable feature is the ability to call a workflow from another workflow. That really gives you an edge by increasing reusability and speeding up development time. You can create a workflow which is a type of template and then call that workflow from any other workflow... It has sped up development time by 80 to 90 percent."
"If I have a job that I need to run on the system and I want the data transferred, I can use GoAnywhere and schedule it on a daily basis, a weekly basis, or whatever, and it does the job for me to transfer the files over to the other systems, or back and forth."
"The most valuable feature is that it provides 100% reliability for file transmission. It ensures that files get delivered in a secure manner. When you use Connect:Direct, your file 100% gets delivered to the next delivery location. If the log shows that a file got delivered, it will have all the transmitted data without truncation or other data issues."
"The Security Plus feature of this solution is excellent, and allows you to send encrypted files very securely to remote destinations."
"The product has been very stable."
"Sterling Commerce Connect:Direct is a solution that is on the market for a very long time. There is an integrator that has been developed and evolves every year. On the roadmap, there is always a new integration. For example, it's one of the solutions in the market that out of the box can handle EBICS protocol. The file processing is done very well. By default, there are a lot of configurations that can be customized."
"Security is the most valuable feature of this product."
"Offers secure file transfers with a fast and efficient protocol for very large files."
"For installing or upgrading the PeopleSoft and SAP plugins, currently there is no way to do it via Control-M Configuration Manager. So, we are installing or upgrading the plugins, like PeopleSoft and SAP, manually. If BMC could provide an option via Control-M Configuration Manager to upgrade these plugins, it probably would reduce a lot of manual work as well as ease our work. This is one improvement that I personally want to see, because it would help our way of working."
"We've also had a few database bugs within our organization. I think we are migrating to OpenJDK rather than just regular Java and that has since shown some issues with our Control-M instance, timing out and causing our jobs to stop running. We are still working with BMC to fine-tune that and get that resolved."
"I would like to see more audit report templates added, and perhaps more customizability in terms of reporting."
"You need to pay for extra features if you need them."
"Control-M reporting isn't that good. It is very limited. We would like the ability to create our own reports as well as the ability to publish dashboards in the cloud, which would help us. Improved reporting will help us determine statuses and get the answers that we need. However, I personally think BMC is not focusing on the reporting. I have even visited the BMC office in India, and asked, "Why haven't you improved the reporting?""
"Control-M reporting is a bit of a pain point right now. Control-M doesn't have robust reporting. I would like to see better reporting options. I would like to be able to pull charts or statistics that look nicer. Right now, we can pull some data, but it is kind of choppy. It would be nicer to have enterprise-level reporting that you can present to managers."
"They can improve their interface."
"We have some plug-ins like BOBJ, and we need a little improvement there. Other than that, it has been pretty good. I haven't seen any issues."
"We are a little concerned because the maximum number of open connections allowed is 200, and we are pretty much maxed out... if they expanded the number of open connections allowed, we would be better off."
"API functionality wasn't part of our initial unit testing because it wasn't necessary then. However, shortly after implementing GoAnywhere, two different vendors approached us to do API transactions. We checked to see if GoAnywhere could do this and found that it was supposed to have that capability, but it broke down."
"There are a number of built-in tasks in GoAnywhere. One, in particular, the write to CSV task, is slow. If you have, say, 100,000 records in your row set and you want to write them to a CSV file, it takes a long time. That definitely requires performance improvement."
"It would be helpful to have a way to actually have a job run without notifying the email addresses you have set up and without posting to the actual FTP... when you need to make a small change to a job that is deployed to production, and test that change, you have to go back and reset everything. It's not really a great way to test."
"When we restart the agent on each server, it tries to go out to the internet and it takes about a 13-minute timeout before it can move forward. Why is there a 13-minute timeout value when trying to go to the internet? ...If they could limit that timeout or give us a way to modify it so we could have a faster timeout, that would help us at least knock out a half-hour's worth of outage."
"GoAnywhere's interface could be a little more intuitive."
"When a monitor invokes a project to accomplish something, that gets logged as a job. I've had a little difficulty figuring out where to look to see the monitor's activities itself, to see if the monitor is having a problem. For instance, if an account on a secure FTP server has expired, the monitor that uses that account doesn't announce to us that it's having a problem. I want to work with them on this to get it fixed."
"At present, HelpSystems GoAnywhere MFT integrates with an antivirus solution, but it's a bit kludgy."
"User interface is not user friendly."
"The user interface needs to be improved."
"This solution cannot be deployed on a root_squash NFS, which limits superuser privileges."
"The user interface could be more user-friendly."
"Sterling Commerce Connect:Direct could improve by adding some of the functionality that some other vendors have. For example, GoAnywhere has call agents, which are small clients that can be installed on the endpoints and can be handled by the central point on the server. If I want to do this with the IBM solution, I have to sell a lot of account addresses. The price could be unprofitable for the customer. There is some small functionality that could be implemented and could be easily done to improve this solution."
"They have File Agent, which is an additional utility and a component of Connect:Direct, for automated file transmission. In that utility, there is some issue with the file name. There is a limitation on the file name, and that is being fixed by IBM."
"Technical support is the number one concern."
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Fortra GoAnywhere MFT is ranked 2nd in Managed File Transfer (MFT) with 16 reviews while Sterling Commerce Connect:Direct is ranked 8th in Managed File Transfer (MFT) with 6 reviews. Fortra GoAnywhere MFT is rated 9.4, while Sterling Commerce Connect:Direct is rated 8.6. The top reviewer of Fortra GoAnywhere MFT writes "Simplifies the movement of data to and from our IBM i system, saving us time and increasing productivity". On the other hand, the top reviewer of Sterling Commerce Connect:Direct writes "Customizable, beneficial file processing, and overall good support". Fortra GoAnywhere MFT is most compared with MOVEit, IBM Sterling File Gateway, AWS Transfer for SFTP, BMC Control-M Managed File Transfer and TIBCO Managed File Transfer, whereas Sterling Commerce Connect:Direct is most compared with IBM Sterling File Gateway, AWS Transfer for SFTP, Aspera Managed File Transfer, BMC Control-M Managed File Transfer and MOVEit. See our Fortra GoAnywhere MFT vs. Sterling Commerce Connect:Direct report.
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