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Fortinet FortiToken vs Symantec Advanced Authentication comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Aug 11, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Fortinet FortiToken
Ranking in Authentication Systems
6th
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
32
Ranking in other categories
No ranking in other categories
Symantec Advanced Authentic...
Ranking in Authentication Systems
21st
Average Rating
7.8
Reviews Sentiment
8.7
Number of Reviews
9
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of August 2026, in the Authentication Systems category, the mindshare of Fortinet FortiToken is 2.2%, down from 5.8% compared to the previous year. The mindshare of Symantec Advanced Authentication is 1.4%, up from 0.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Authentication Systems Mindshare Distribution
ProductMindshare (%)
Fortinet FortiToken2.2%
Symantec Advanced Authentication1.4%
Other96.4%
Authentication Systems
 

Featured Reviews

Ahmed Auf - PeerSpot reviewer
Cybersecurity SNB Technical Manager at a tech services company with 51-200 employees
Has strengthened user authentication and remains reliable despite recent license transfer limitations
I love to work with Fortinet FortiToken because it's easy to configure with any user and with FortiAuthenticator. We uploaded it and use it for any authentication with any user, with integration with any device. With FortiAuthenticator, we integrated it with any server, such as Active Directory, and use the token for VPN and other purposes. In the future, we ask customers to use it with FortiAuthenticator, not just the token, as it provides better integration capabilities. When we buy a specific Fortinet FortiToken, we use it on FortiGate only. Fortinet FortiToken provides very important security benefits because it is used to manage FortiGate from outside, exclusively with Fortinet FortiToken. Without Fortinet FortiToken, administrators cannot use or add admin privileges or manage it from outside, as this could lead to attacks or malicious activity.
Umair (Abu Mohaymin) Akhlaque - PeerSpot reviewer
Group CEO at Flexsolutions
Ensures robust security features and ease of deployment, although it may lack some of the more modern authentication options
There has been a need for aggressive development to modernize the product and align it with contemporary security requirements. While the rebranding has been a step forward, further enhancements are essential to meet the evolving demands of the market. It lacks features such as ActiveSync Exchange security, and it doesn't offer alternatives like password-less authentication via biometrics or patches. While Symantec mainly relies on traditional token-based or password-based methods, newer authentication methods are missing from its repertoire. Support services often lack promptness and depth of knowledge, leaving customers waiting for weeks to resolve issues. In the realm of multifactor authentication, swift resolution of problems is critical, as any slowdown or interruption can significantly impact operations. Urgent improvement is necessary to ensure that support responses are faster and more effective, aligning with the demands of MFA implementation.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Fortinet FortiToken has impacted my organization positively by providing enhanced security through an additional security layer."
"I would rate the overall solution an eight out of ten. The solution is a smart product that anyone can easily access and manage. The solution is a good product for multi-factor authentication and to secure remote authentication in the corporate environment."
"Fortinet FortiToken is used for double factor authentication."
"The token-based authentication is good and modern aspect."
"Their resolution time is timely, and they provide solutions efficiently."
"The product provides secure access to our internal server."
"Stability-wise, I rate the solution a ten out of ten."
"The tool's support is the best."
"CA products are the best fit with our backend systems."
"It actually increases our revenue and the customer base."
"Symantec Advanced Authentication can be useful for wherever you require a strong authentication."
"The most valuable feature is that we get a wide range of authentication methods and authentication integrators, so different platforms can get service authentication with transparency to the final user while providing strong authentication forms and connectors."
"One of the most valuable aspects is its remarkable stability."
"Being able to issue a soft token, but still having fairly strong security, is a big factor for us."
"Rules on Risk Authentication are very good."
"One of the most valuable features of this solution is that it's a strong authentication solution that's able to integrate with applications."
 

Cons

"I would rate Fortinet FortiToken a six out of ten."
"In my opinion, Fortinet FortiToken can be improved based on specific requirements. We will suggest solutions based on customer requirements and price availability."
"Fortinet FortiToken should improve its push notifications."
"I would like to see if FortiToken can integrate with Office 365 mail to support the same two-factor authentication experience that I have with ESET. With ESET, when a user logs in, they are easily directed to the ESET authentication page, where they are prompted to enter their OTP after supplying their username and password. I understand from support that FortiToken cannot do this with email integration. That's why I opted for ESET."
"Configuration can be confusing due to the lack of community and context-sensitive help. We've had to rely on technical support, which slows down the setup process."
"We can only use the tool with the FortiToken Mobile app."
"Fortinet FortiToken is not easy to change because after installing it on one person, it can be transferred to another, but we need support and cannot self-manage it."
"I'm not sure if it's already available, however, I wonder if there's an option to have it sent to my email address instead of having it on the mobile app."
"They definitely need to automate a few processes like the Wiley process."
"We have seen quite a few issues with bugginess. It is indeed pretty buggy and we have had to install some fixes."
"Sometimes getting this set up does take a bit longer. It's not always install, next, next, next, finish."
"Arcot itself is based on a browser technology. This means that the office ID is effectively stored as a cookie in the browser."
"Advanced Authentication talks about the Device ID. But how the device ID is captured, I want to know more about that."
"Symantec has very bad support, so I have no words for it. It's one of the worst support experiences I've ever had."
"Urgent improvement is necessary to ensure that support responses are faster and more effective, aligning with the demands of MFA implementation."
"The initial setup of the tenant is a big cost element of the service and we were doing multiple tenants for our customer."
 

Pricing and Cost Advice

"I would rate the pricing as an eight out of ten. We purchased the solution at a reasonable price in 2019."
"Overall, it's cheaper than other solutions. Of course, we evaluated it five years back, and I haven't checked to see its current market position, but one reason we adopted FortiToken is its lower cost of ownership relative to other solutions we evaluated."
"It is included as part of our firewall license."
"On a scale from one to ten, where one is cheap and ten is expensive, I rate the solution's pricing a six out of ten."
"The pricing is not very high, so I'd rate it around six out of ten, where one is high and ten is low."
"The platform's licensing cost is reasonable for our organization."
"The solution’s pricing is moderate and reasonable."
"Although the platform is relatively expensive, it offers significant value. I rate the pricing a nine out of ten."
"The price is reasonable."
"There are eventually going to be implementation costs. Sometimes you're required to have custom code developments there, so that has to be part of the implementation price."
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Top Industries

By visitors reading reviews
Construction Company
9%
Comms Service Provider
8%
Computer Software Company
8%
Financial Services Firm
7%
Financial Services Firm
21%
Construction Company
18%
Manufacturing Company
9%
Outsourcing Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business18
Midsize Enterprise5
Large Enterprise9
By reviewers
Company SizeCount
Small Business2
Large Enterprise7
 

Questions from the Community

What needs improvement with Fortinet FortiToken?
Fortinet FortiToken is not easy to change because after installing it on one person, it can be transferred to another, but we need support and cannot self-manage it. If we could self-manage transfe...
What is your primary use case for Fortinet FortiToken?
Fortinet FortiToken is primarily used for VPN access to the internet, which is the main use case for my clients and me.
What advice do you have for others considering Fortinet FortiToken?
We use Fortinet and their products. I understand your points about Fortinet FortiToken. It is easy to integrate Fortinet FortiToken with solutions such as FortiGate, FortiAuthenticator, or FortiClo...
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Also Known As

No data available
CA Advanced Authentication, CA Strong Authentication, CA Risk Authentication, Arcot WebFort, Arcot RiskFort
 

Overview

 

Sample Customers

Black Gold Regional Schools, Amadeus Hospitality, Jefferson County, Chunghwa Telecom, City of Boroondara, Dimension Data
Global bank, Large Filipino Bank and SK Infosec
Find out what your peers are saying about Fortinet FortiToken vs. Symantec Advanced Authentication and other solutions. Updated: August 2026.
909,725 professionals have used our research since 2012.