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Fortinet FortiGate SWG vs Symantec Secure Web Gateway comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Dec 4, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

iboss
Sponsored
Ranking in Secure Web Gateways (SWG)
5th
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
19
Ranking in other categories
Internet Security (3rd), Web Content Filtering (1st), Cloud Access Security Brokers (CASB) (7th), ZTNA as a Service (8th), Secure Access Service Edge (SASE) (8th)
Fortinet FortiGate SWG
Ranking in Secure Web Gateways (SWG)
4th
Average Rating
8.6
Reviews Sentiment
7.1
Number of Reviews
43
Ranking in other categories
No ranking in other categories
Symantec Secure Web Gateway
Ranking in Secure Web Gateways (SWG)
29th
Average Rating
6.6
Reviews Sentiment
5.8
Number of Reviews
11
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of September 2025, in the Secure Web Gateways (SWG) category, the mindshare of iboss is 2.2%, up from 1.8% compared to the previous year. The mindshare of Fortinet FortiGate SWG is 5.4%, down from 7.2% compared to the previous year. The mindshare of Symantec Secure Web Gateway is 1.1%, up from 0.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Secure Web Gateways (SWG) Market Share Distribution
ProductMarket Share (%)
Fortinet FortiGate SWG5.4%
iboss2.2%
Symantec Secure Web Gateway1.1%
Other91.3%
Secure Web Gateways (SWG)
 

Featured Reviews

Matt Crockford - PeerSpot reviewer
It's easy to roll out, and their understanding of our business made it seamless
One aspect we value about iboss is its simplicity. Their customer service is brilliant, and they are super responsive and knowledgeable. It's easy to roll out, and their understanding of our business made it seamless. We were impressed by the solution's mental health function, which can detect if someone needs help. It scans what users are browsing and flags warning signs so we can check to see if they are okay. We've had to use it a couple of times. The user interface is highly intuitive. Our IT team picked it up with minimal training. It's arranged so that it's easy to find where things are. Another advantage is the single pane of glass console, which gives you visibility into what's happening. We're not fully there yet because we haven't implemented zero trust, but we're excited about the possibilities from the demos we've seen. We launched a POC of iboss' ChatGPT Risk Protection feature two weeks ago. AI is a great tool, but you need to be careful what you put into it. My biggest fear is employees inputting sensitive corporate information or customer PII data into one of these chatbots. I was impressed by our trial of the feature. It's exactly what we wanted. Now, when a user goes to ChatGPT, there's a banner warning them not to share information, and we can block conversations containing customer data like bank details and email addresses. I don't want to stop people from using it, but we need visibility. We've only tried it on a test group of 15 people. You can configure it to look for specific keywords or integrate it with your DLP policy if you have that configured
Ayman Said - PeerSpot reviewer
Enables seamless traffic handling and effective network protection
We are using Fortinet FortiGate SWG for web filtering, application control, and IDPS. Additionally, we utilize it for VPN and the main features of a firewall Web filtering is very good, as well as IDPS. SD-WAN is a perfect feature. Additionally, the VPN is stable and very good. These features…
Malik Khan - PeerSpot reviewer
Has an easy deployment process, but the data center's capability to manage the traffic could be better
We use Symantec Secure Web Gateway to apply URL policies for cloud security, data protection, and SSL The product is easy to deploy. It has a faster implementation process compared to other products. The platform’s data center is not capable of managing most of the traffic. We have been using…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Our primary use case for this product is DLP,"
"Its initial setup was straightforward."
"The iboss system is highly reliable. The false positive rates are small compared to some other systems we've experienced through other partner agencies who use competing solutions."
"The security aspect of the solution, particularly the malware behind it, is excellent. That's something that really helped us out. It's not just a simple proxy that just blocks the insights of potential threats that come on behind it. They do malware detection and that helps us a lot."
"First of all, the security policies are essential. I do not have to rely solely on Active Directory for our users."
"The console is cloud-based, which is something I really appreciate."
"iboss is easy to use despite its complexity. Multiple engineers manage it, but it's significantly more straightforward to administer than traditional VPNs and web proxies."
"It was a very easy product to install. It can be deployed very fast."
"It's a flexible solution."
"Web filtering is the most useful feature."
"Customers keep on improving their licenses. The solution remains scalable and flexible. On-premises deployments may have some limitations. However, cloud deployments offer a high degree of flexibility."
"I rate this solution a nine out of ten."
"The most valuable features of Fortinet FortiGate SWG are IPS and scanning."
"The response from the technical support team has always been excellent."
"These features have proven effective in protecting our network, handling large volumes of traffic smoothly without any issues."
"The product's most valuable features are SD-WAN and the integration of WiFi and switches."
"It is easy to manage. The graphical user interface is quite easy to navigate, and we don't have any difficulty in using it. It is a good solution."
"It offers an easy initial setup."
"It is quite scalable. If a user needs to do more deployments, they can just add them."
"I find the product to be very straightforward."
"The most valuable features are the website blocking capability and SSL interception."
"It has a faster implementation process compared to other products."
"It is a stable solution."
"The most valuable feature is the endpoint security."
 

Cons

"If they could implement an extra security layer preventing access to iboss from the open internet, it would be great."
"Sometimes when you call in support, you get someone who is just following a sheet. It feels like a runaround. You feel that you are running into that support wall."
"Their on-premise hardware's network interface is capped at one gigabit, which is sort of a problem. If you stand a filter up where all traffic flows through that, according to them, in order to go above a gigabit, you have to have multiple devices, which in today's IT seems a little bit silly. They could easily put in an SFP port into their device that could accommodate 10 gigs or at least offer a box."
"I'd like to see them accelerate development on the security side, particularly around data loss prevention."
"Our biggest problem with their service was it did not recognize the device and filtering did not always work correctly."
"Sometimes, obviously, there are bugs."
"SSL decryption: We had issues with learners using apps instead of using web browsers. This type of encryption is tough for any appliance in a BYOD environment."
"For zero trust implementation, we encountered complexity issues, especially with a large infrastructure company ExxonMobil."
"The graphical user interface of Fortinet FortiGate SWG is an area of concern where improvements are required."
"What could be improved in Fortinet FortiGate SWG is its pricing because it's a bit higher. If it's cheaper, my company could pitch it to customers and engage with customers better about it. What I'd like to see in the next release of Fortinet FortiGate SWG is an improvement in its dashboard or GUI. I'd like it to be more user-friendly."
"The solution has many heightened points which we cannot get to without working on CLI."
"I would like the deployment and integration of this product to be easier. We should be able to deploy the features more easily and have different types of access. It should be easier to integrate. Currently, we need to develop APIs to use this interface."
"The solution could improve by having some additional features, such as IBS and better cloud administration."
"There's room for improvement in the interface, especially following their upgrade to version nineteen."
"The solution is expensive."
"Fortinet FortiGate SWG's costs need improvement."
"I find that the technical support is mediocre, at least for the Middle East. I frequently face challenges when contacting OpenStack through the distribution channel."
"It needs to be easier to set up rules for what sites it should allow or not allow us in certain areas of our computer for programs. It would also be nice really nice to have it give you better information about what it's finding. A lot of the alerts we get are very difficult to understand what it's actually telling you. It's too generic."
"Difficult and time-consuming to deploy and update."
"There's a need for increased firewall functionality and capabilities. I'm not seeing a competitive Symantec cloud product. Specifically, functionalities with security as filtering from the cloud. I am aware that there is a product, a proxy in the cloud but I have compared it with other vendors and I don't find it that powerful. I think the worst thing that we're experiencing is very poor and inadequate technical support. It seems to me that tech support engineers aren't qualified to fulfill their job duties."
"The interface could be made more user-friendly."
"The reports could be better."
"It's not user-friendly, and we end up making too many phone calls to get things fixed."
"The platform’s data center is not capable of managing most of the traffic."
 

Pricing and Cost Advice

"It is expensive compared to one of its competitors."
"We have not priced the solution recently, but they were competitive with other vendors in the past."
"The overall pricing for iboss is very competitive and transparent."
"It is not expensive, and it is also not cheap. iboss is priced right in the sweet spot for the number of features it offers."
"It is probably in line with other solutions, but I do not deal with the financial side."
"We had the cost of purchasing a new appliance along with the implementation and licensing costs. However, the following year, the cost of just licensing was similar to what was paid the previous year for a new appliance along with the implementation and licensing costs."
"It is around $50,000 per month."
"Pricing for Fortinet FortiGate SWG is more suitable for enterprise or large-sized organizations because they are the ones who can afford it versus small and medium-sized organizations."
"I rate the price of Fortinet FortiGate SWG a seven and a half out of ten since it is not a cheap solution, though I feel it is a good product for the money one pays."
"While slightly more affordable than competitors, it remains relatively expensive due to its inclusive subscription."
"Fortinet FortiGate SWG is an affordable solution."
"FortiGate SWG is a cost-effective solution well-suited for organisations of all sizes."
"I rate the product's pricing a seven out of ten. Its one-year license cost is competitive with three and five-year licenses offered by other products."
"The product is expensive compared to one of its competitors."
"Pricing and licensing is stunted and licensing is expensive. We have many customers who are now thinking about other solutions due to the cost."
"Symantec Secure Web Gateway is less expensive than one of its competitors."
"There is an additional charge for advanced security features."
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Top Industries

By visitors reading reviews
Computer Software Company
12%
Financial Services Firm
11%
Manufacturing Company
9%
Government
6%
Computer Software Company
13%
Financial Services Firm
7%
Comms Service Provider
7%
Government
6%
Financial Services Firm
10%
Comms Service Provider
10%
Educational Organization
9%
Manufacturing Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business6
Midsize Enterprise6
Large Enterprise5
By reviewers
Company SizeCount
Small Business19
Midsize Enterprise9
Large Enterprise14
By reviewers
Company SizeCount
Small Business5
Midsize Enterprise2
Large Enterprise4
 

Questions from the Community

What needs improvement with iboss?
For zero trust implementation, we encountered complexity issues, especially with a large infrastructure company Exxon...
What is your primary use case for iboss?
Previously when I used iboss, we did the POC for iboss for ExxonMobil. Four or five people wanted to move from our ol...
What is your experience regarding pricing and costs for iboss?
Regarding pricing, setup costs, and licensing, iboss is not cheap, and that's my only concern. There are cheaper alte...
What do you like most about Fortinet FortiGate SWG?
The interface and other reports are all user-friendly.
What is your experience regarding pricing and costs for Fortinet FortiGate SWG?
Fortinet products are very expensive compared to competitors like Sophos and SonicWall. From a pricing perspective, I...
What needs improvement with Fortinet FortiGate SWG?
More improvement in AI would be a good edge. We would like the VPN to act as a web filtering solution because users o...
What do you like most about Symantec Secure Web Gateway?
It has a faster implementation process compared to other products.
What is your experience regarding pricing and costs for Symantec Secure Web Gateway?
I believe that pricing is on par with peers. Symantec and other vendors offer discounts when cutting a deal with a cu...
What needs improvement with Symantec Secure Web Gateway?
AI-driven security could be helpful, yet how effective it will be remains unclear. I plan to evaluate whatever new fe...
 

Also Known As

iBoss Cloud Platform
FortiGate SWG, FortiGate Secure Web Gateway
Symantec Complete Website Security
 

Overview

 

Sample Customers

More than 4,000 global enterprises trust the iboss Cloud Platform to support their modern workforces, including a large number of Fortune 50 companies.
Salt Lake County, Catholic College Bendigo, Azienda Unita Sanitaria
Information Not Available
Find out what your peers are saying about Fortinet FortiGate SWG vs. Symantec Secure Web Gateway and other solutions. Updated: July 2025.
866,391 professionals have used our research since 2012.