We performed a comparison between Forcepoint Email Security [EOL] and Symantec Messaging Gateway based on real PeerSpot user reviews.
Find out what your peers are saying about Microsoft, Proofpoint, TitanHQ and others in Email Security."The solution is very configurable. It has enabled us to configure some specific filters to stop emails that general configurations didn't stop. It's a powerful solution. It can analyze a lot of emails simultaneously, with no problems of capacity or system load."
"There is a huge return compared to if we didn't have a gateway appliance, as far as blocking malicious emails."
"The added value of it is that every migration to a new version is initiated by the Cisco version itself, so that is a bunch of work that you don't have to do on the Cisco ESA system on-premise. As it becomes a safe platform, you don't need to invest anything in your own data center or in your upgrade path."
"I love the Advanced Malware Protection feature. It works very well... The appliance has more security such as SDF, DKIM, DMARC, and encryption."
"It is doing its work. It is doing what it was actually designed to do. It has ensured we don't have business email compromises, and it has also ensured that our brand Galaxy is unique all year round."
"The filtering is definitely better at catching both spam and malicious messages, and there's a lot of extremely granular ability for setting up rules. You can do it the way you want to. The Microsoft solution tends to be pretty limited in how it allows some of that to be done."
"Cisco Secure Email Cloud Gateway has allowed our users to be able to concentrate on the emails that they do receive. Previously, our users had to deal with nine million additional emails across the organization, which is nearly 1,000 emails per user to have to deal with a month. That's a massive amount for our staff to deal with and probably several hours of their time. We have a lot of clinical staff, being a hospital. We want to make our staff as productive as possible. By removing a lot of that spam and phishing type emails, this allows them to do their job."
"The malicious URL scanning, as well as the anti-malware features, have been really useful for us in our environment."
"Forcepoint Email Security is a good solution, and I don't have any issues with it. I found anti-spam and anti-spyware the most valuable features of Forcepoint Email Security."
"We have found the product to be stable."
"Using Forcepoint, we have created policies and rules for any suspicious mail. It is blocked and only released by an admin's approval."
"The email and the web filter aspects of the solution are the most valuable features."
"It's easier to deploy than other options."
"I like how versatile the options are. For example, we can set it where we are able to access and browse Facebook but we are denied the ability to post photos. There is also that ability integrate with Office 365 - SharePoint app."
"The most valuable features of Forcepoint Email Security are the integration with other solutions. It provides a more secure infrastructure and views for the customers from the DLP. You can work on URLs, files, and advanced inspections that will protect the customers."
"It is good at data leakage prevention (DLP). You can create the data exfiltration profile while sending the emails, which is one of the key advantages of the solution."
"The solution is stable and the performance is good."
"It is a solid and stable product."
"What I like most about Symantec Messaging Gateway is its usability. I also find its interface very friendly. The solution has a very good interface."
"Symantec Messaging Gateway is stable and scalable. Installation is easy, and the deployment and maintenance can be done by one administrative person."
"I like that it's simple and easy to configure, deploy, and manage. The reporting function has all the features we're looking for, and we are fine with that."
"The most valuable features of Symantec Messaging Gateway are advanced content filtering, malware, and antivirus defense."
"It has very good capabilities for managing malware."
"Messaging Gateway is stable."
"The area of license renewal should be improved. We normally renew our license every year. There is a feature called smart licensing, and I switched from the legacy mode to the smart licensing mode because of what I thought smart licensing does. I thought it would make licensing renewal seamless and very swift, but ever since I've switched to smart licensing, each time I want to renew my license, it is a whole lot of headache. The process is not smooth, and I had to keep calling Cisco TAC to see how the issue can be resolved. At one point, I wanted to revert back to the legacy mode, but I can't revert. Once you switch from the legacy mode to the smart licensing mode, you can't revert. They should improve on the visibility of the smart licensing mode so that it can indeed be smart and easier to use for the license renewal every year. That is one challenge."
"The UI is definitely one area of improvement because it doesn't match other interfaces and the navigation can be a little clunky."
"The interface is dated. It has looked pretty much the same for 15 years or so. It would be helpful to be able to do everything from one spot. The centralized quarantine and reporting are completely separate from policy administration."
"We have Microsoft and we have the E5 licenses, they have more EDR responses on certain emails. That's something that Cisco ESA on the cloud doesn't have. They don't do anything about MITRE attacks. They only detect if there is a malicious email or a threat and they remove it."
"I use the search all the time. Sometimes, it is hard to search for things and things are hard to find. People come to me all the time, saying, "This email didn't get through." Then, I go searching and don't find it on the first search. You have to think about alternative searches. I don't know if there is an easier way that they could help to find things. I don't know how they could simplify it, because now everybody else is using the cloud and everything is coming from Office 365, or whatever. It is just not the same environment from years ago where everybody had their own server and you could search easier."
"We have been struggling in the last month with Cisco encryption and with the S/MIME encryption. I don't know if it is an issue on our side or if these features of the solution are not working very well."
"They can do it better with web links, with the URLs. They have a technology called Outbreak but it doesn't work as well as we would like."
"The Forged Email Detection feature needs improvement, particularly with domain. The sensors are not that good and the rules sets are unclear."
"The pricing could always be just a little bit better."
"Technical support is lacking. It could be a lot better."
"I would like for deployment to be simplified."
"This solution could be improved by providing further functionality to reduce or to block ransom attacks, cross-site scripting and man-in-the-middle attacks."
"Customer support could be better."
"An area for improvement in Forcepoint Email Security is technical support. The agents need to be more knowledgeable. The support also needs to be faster."
"Forcepoint is the best for DLP, but it is not better than other solutions in terms of phishing emails or threat protections on the email. It has less visibility over there. They might need to enhance these components because other solutions, such as Cisco Email Security and IronPort, have more advanced features. Forcepoint should focus more on threats and spam. They have a small database for spam. They must increase their solution's capability from this perspective."
"The solution could use better integration capabilities."
"What needs to be improved in Symantec Messaging Gateway is its local partner support, as it's not as technical. The support my company gets from the partner isn't good. Vendor support is good, but local partner support isn't. I'm happy with Symantec Messaging Gateway as a solution, but the problem is with its partner support. To me, Symantec Messaging Gateway is a complete solution, but it can be very difficult to search the web for resolutions to issues or problems you experience from it. If this could be improved or resolved in the next release of Symantec Messaging Gateway, then that would be good."
"The biggest problem is it's an on-prem product and we're trying to get out of having equipment in data centers."
"Sometimes the solution picks up false positive for viruses during scans."
"They really need to create a good package that competes with Microsoft."
"It is a nice product but is not user friendly in terms of the graphical interface. It is poor and is not rich in terms of the human interface."
"Symantec Messaging Gateway can improve detection because most of them are false negatives or false positives that we are trying to troubleshoot. Additionally, we are having routing problems and they are somehow connected to DNS issues."
"Messaging Gateway's advanced malware detection could be improved."
"What's lacking when you compare it with Proofpoint and other threat protection solutions is that it does the basic stuff, but we need more advanced threat handling."
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Forcepoint Email Security [EOL] is ranked unranked in Email Security with 9 reviews while Symantec Messaging Gateway is ranked 17th in Email Security with 8 reviews. Forcepoint Email Security [EOL] is rated 7.8, while Symantec Messaging Gateway is rated 8.2. The top reviewer of Forcepoint Email Security [EOL] writes "Provides visibility into what's going on and reduces spam, but there should be more focus on threats, spam, and support". On the other hand, the top reviewer of Symantec Messaging Gateway writes "Easy to set up with good patching and reliable performance". Forcepoint Email Security [EOL] is most compared with Microsoft Exchange Online Protection, Fortinet FortiMail, Proofpoint Email Protection, Microsoft Defender for Office 365 and Trend Micro Email Security, whereas Symantec Messaging Gateway is most compared with Microsoft Exchange Online Protection, Microsoft Defender for Office 365, Fortinet FortiMail, Proofpoint Email Protection and Barracuda Email Security Gateway.
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