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FileCloud vs SUSAN by ServQual-Security comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Feb 22, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

FileCloud
Ranking in GRC
19th
Average Rating
8.4
Reviews Sentiment
7.3
Number of Reviews
5
Ranking in other categories
Content Collaboration Platforms (15th)
SUSAN by ServQual-Security
Ranking in GRC
16th
Average Rating
10.0
Reviews Sentiment
7.2
Number of Reviews
2
Ranking in other categories
AI Security (122nd)
 

Featured Reviews

Ellie Mae - PeerSpot reviewer
Senior Project Manager at FedEx
Secure collaboration has transformed remote work and now protects sensitive data across devices
Recently, I implemented FileCloud to host our data externally using HTTPS instead of placing our data on a third-party cloud solution or using VPN technologies. It's being used by our entire department to access the data on our file server of our organization. With a lot of our staff members working remotely and on the move, this solution helps our staff members access their data on our secured central servers without having to use VPN technologies. I love it because we can access our internal file server data from anywhere on the planet as long as we're connected to an internet connection. I also love it because we are able to use the mobile application, which is a very robust and intuitive application. Some of the best features that FileCloud offers include an intuitive mobile application. The user interface is very easy to customize and user-friendly. File synchronization, storage, and archiving are very easy. Document management is great. Content search and retrieval are great. Enterprise content collaboration is on point, together with the security and risk management and information governance. FileCloud stands out especially because it provides secure data storage and real-time synchronization capabilities. We can easily synchronize files across devices, manage document versions, and access files on the go through the mobile app. I also love it because it provides enterprise-grade security features such as two-factor authentication and other features which ensure the security of our data and files is top-notch. FileCloud has positively impacted our organization as this tool has been very easy to use. Therefore, regarding any technical survey, personnel can use it. It has a very intuitive and user-friendly interface, which makes the learning curve very smooth. It also provides enterprise-grade security features like two-factor authentication, which ensures our data security and file data has really improved from fifty to seventy-five percent. We've been able to collaborate on files, especially because of the secure sharing of data with both external and internal customers and clients. It has made it very useful for remote workers and facilitates effective collaboration.
reviewer2763861 - PeerSpot reviewer
IT Manager at Cara Jewellers
Has transformed how we detect and prioritize security risks across our environment
The Security Incident Score is arguably the most valuable feature. It immediately highlights critical gaps and weaknesses in our current security structure, allowing us to not just react to incidents, but to proactively identify and continuously improve our controls. It has been an essential metric for measuring and driving security posture improvement across all our compliance domains.
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Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business2
Large Enterprise5
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for FileCloud?
The price can be a little higher for smaller organizations, but for medium to large enterprises, the price is very cost-effective and affordable.
What needs improvement with FileCloud?
FileCloud can be improved by providing easier access to set up drive mount on a Mac without the use of other applications like Fuse. Updates need to be more apparent to FileCloud drive.
What is your primary use case for FileCloud?
FileCloud is used by my organization as a central location to store all of our company shared documents as well as our personal work documents. It serves as a cloud storage solution so we can acces...
What needs improvement with SUSAN by ServQual-Security?
The Auditor Option view access needs to be separated.
What is your primary use case for SUSAN by ServQual-Security?
SUSAN has been a game-changer for our Security Operations Center (SOC). The ability to seamlessly integrate with our existing infrastructure—specifically our firewall and endpoint protection soluti...
 

Also Known As

FileCloud Server
No data available
 

Overview

 

Sample Customers

NASA, US Army ERDC, DR Horton, Deloitte, Toyota, City of San Diego
Information Not Available
Find out what your peers are saying about FileCloud vs. SUSAN by ServQual-Security and other solutions. Updated: March 2026.
884,122 professionals have used our research since 2012.