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Fidelis Elevate vs Symantec Data Loss Prevention comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.3
Users experienced increased ROI with Fidelis Elevate due to improved threat detection, prevention, automation, analytics, and overall security efficiency.
Sentiment score
7.3
Symantec Data Loss Prevention boosts ROI by enhancing threat management, reducing costs, and improving data protection and response times.
 

Customer Service

Sentiment score
9.0
Customers rate Fidelis Elevate's technical support as excellent with high satisfaction due to helpfulness, perfect assistance, and seamless communication.
Sentiment score
6.2
Symantec's support is praised for expertise but criticized for slow responses, especially after Broadcom's acquisition and for non-premium users.
The support team changed from MTechPro to a different partner, affecting our experience.
 

Scalability Issues

Sentiment score
8.0
Fidelis Elevate is highly rated for scalability, easily accommodating storage, resources, and licenses for small to enterprise-level organizations.
Sentiment score
7.6
Symantec Data Loss Prevention is scalable for various user levels but faces challenges in virtualization, browser integration, and service scaling.
When using native proxy solutions, scalability issues are minimized, and the solution remains stable.
 

Stability Issues

Sentiment score
8.1
Users find Fidelis Elevate stable with minor issues, usually resolved promptly, resulting in high stability ratings.
Sentiment score
7.7
Symantec Data Loss Prevention is stable with high reliability, minor glitches, and differing maintenance needs for Windows versus Linux.
 

Room For Improvement

Fidelis Elevate users criticize its Windows Server dependency, endpoint report quality, complexity, cost, and email security efficacy.
Symantec Data Loss Prevention faces numerous challenges including integration, user-friendliness, scalability, pricing, and compatibility, especially with macOS.
A main disadvantage of Symantec DLP is its reliance on Oracle.
 

Setup Cost

Symantec Data Loss Prevention offers flexible pricing but can be costly, especially for small firms with under 150 users.
 

Valuable Features

Fidelis Elevate excels in network visibility, remote access, data retrieval, anomaly detection, and cross-platform incident response tools.
Symantec Data Loss Prevention excels in data monitoring, machine learning, cloud integration, and user-friendly interface, enhancing overall data protection.
Symantec Data Loss Prevention has proprietary metadata and is well-suited for endpoint-level security.
 

Categories and Ranking

Fidelis Elevate
Average Rating
8.4
Reviews Sentiment
7.2
Number of Reviews
7
Ranking in other categories
Endpoint Detection and Response (EDR) (33rd), Threat Deception Platforms (6th), SSL/TLS Decryption (2nd), Network Detection and Response (NDR) (13th), Managed Detection and Response (MDR) (24th), Extended Detection and Response (XDR) (23rd)
Symantec Data Loss Prevention
Average Rating
8.0
Reviews Sentiment
6.6
Number of Reviews
59
Ranking in other categories
Data Loss Prevention (DLP) (3rd)
 

Featured Reviews

Mostafa Ameen - PeerSpot reviewer
Advanced threat detection capabilities with comprehensive incident response features providing robust cybersecurity for organizations
The initial aspect concerns two engines. The first one mentioned is available for searching behaviors directly. The second engine involves the Google Ade tool, which operates on the machine. The challenge arises when attempting to rectify protection rules, causing confusion. It would be beneficial to enhance Rigixs Query. I encounter difficulty removing certain entries in behavior or alerts; likewise, I am unable to add specific calls.
ARAVINDAN K - PeerSpot reviewer
Strengthened security operations with endpoint-level protection but database flexibility could improve
Symantec Data Loss Prevention has proprietary metadata and is well-suited for endpoint-level security. It stands out for supporting multiple protocols like email and SMTP without needing user profile login for endpoint agents. Once policies are downloaded to the local system, they function independently of a user's login. The solution helps enhance security operations when integrated with ServiceNow and offers robust incident response capabilities.
report
Use our free recommendation engine to learn which Endpoint Detection and Response (EDR) solutions are best for your needs.
850,760 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Financial Services Firm
23%
Computer Software Company
11%
Government
8%
Energy/Utilities Company
8%
Financial Services Firm
20%
Computer Software Company
13%
Manufacturing Company
9%
Comms Service Provider
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Fidelis Elevate?
It ensures the stability of network behavior across various aspects of our network and offers responsive capabilities to address incidents promptly
What is your experience regarding pricing and costs for Fidelis Elevate?
It's somehow expensive. From one to ten, I would rate it a five. They need to improve the prices. It's very high. We lose customers for price. It's not always worth it for them. Even for enterprise...
What needs improvement with Fidelis Elevate?
The initial aspect concerns two engines. The first one mentioned is available for searching behaviors directly. The second engine involves the Google Ade tool, which operates on the machine. The ch...
What do you like most about Symantec Data Loss Prevention?
It can prevent copying and encoding of HTTP data to various sites like Google, and Webex.
What is your experience regarding pricing and costs for Symantec Data Loss Prevention?
I do not have an idea about pricing, as it is handled by another team responsible for procurements.
What needs improvement with Symantec Data Loss Prevention?
A main disadvantage of Symantec DLP is its reliance on Oracle, especially compared to other products like Forcepoint, which offer MSSQL database options that are more convenient.
 

Also Known As

Fidelis Elevate Platform, Fidelis Enterprise, Fidelis Cloud, Fidelis Managed Detection and Response, Fidelis Deception, Fidelis Decryption, Fidelis Endpoint, Fidelis Network
Symantec DLP
 

Overview

 

Sample Customers

First Midwest Bank
Hadassah University Hospital, Her Majestys Government (HMG), United Kingdom, Hitachi Consulting Software Services India Pvt Ltd., Hua Nan Bank, Hyundai Department Store Group,JW Marriott Hotel Seoul, Lake Health, McCann Erickson Israel, Molina Healthcare Inc., PGi, Quilvest Switzerland Limited, State of Nevada Public Employees Benefits Program, Symantec Corporation (Enterprise Security), The Royal Liverpool and Broadgreen University Hospitals NHS Trust, The Royal Liverpool and Broadgreen University Hospitals NHS Trust (DLP), The Saudi Industrial Property Authority, TSO cloud, Visa, Yunnan Power Grid Company
Find out what your peers are saying about CrowdStrike, SentinelOne, Microsoft and others in Endpoint Detection and Response (EDR). Updated: January 2025.
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