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F5 BIG-IP Access Policy Manager (APM) vs GoTo Resolve comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Microsoft Intune
Sponsored
Ranking in Remote Access
2nd
Average Rating
8.2
Reviews Sentiment
6.7
Number of Reviews
377
Ranking in other categories
Configuration Management (2nd), Enterprise Mobility Management (EMM) (1st), Unified Endpoint Management (UEM) (1st), Microsoft Security Suite (1st)
F5 BIG-IP Access Policy Man...
Ranking in Remote Access
19th
Average Rating
8.2
Reviews Sentiment
6.8
Number of Reviews
18
Ranking in other categories
Secure Web Gateways (SWG) (20th), Network Access Control (NAC) (11th), SSL VPN (7th), Access Management (15th)
GoTo Resolve
Ranking in Remote Access
27th
Average Rating
9.0
Reviews Sentiment
8.1
Number of Reviews
2
Ranking in other categories
Remote Monitoring and Management (RMM) (21st)
 

Mindshare comparison

As of June 2026, in the Remote Access category, the mindshare of Microsoft Intune is 6.3%, down from 10.7% compared to the previous year. The mindshare of F5 BIG-IP Access Policy Manager (APM) is 1.7%, up from 1.4% compared to the previous year. The mindshare of GoTo Resolve is 1.5%, down from 1.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Remote Access Mindshare Distribution
ProductMindshare (%)
Microsoft Intune6.3%
F5 BIG-IP Access Policy Manager (APM)1.7%
GoTo Resolve1.5%
Other90.5%
Remote Access
 

Featured Reviews

OluwashileAdeniyi - PeerSpot reviewer
Senior Infrastructure Security Engineer at a outsourcing company with 51-200 employees
Centralized endpoint security has improved and supports hybrid work and BYOD policies
Regarding what I dislike about Microsoft Intune and its downsides, I would say that more Mac controls are needed because we have limited Mac and Linux control. When comparing controls and policies between Windows, Mac, and Linux, Windows has almost everything you can think of, while Mac and Linux have limited types of control. You cannot implement certain things on Mac and Linux that you can on Windows. The limited controls are a major issue. Additionally, if Microsoft could find a way to embed servers into Microsoft Intune, that would be beneficial. Microsoft Intune is not really designed for servers or Windows servers. It is more tailored towards Windows 11 and Windows 10 operating systems. Windows servers are not fully supported. Enterprise organizations usually have both servers and endpoints, which are users' workstations. For servers, most people look for other solutions such as SCCM, which is Configuration Manager. However, SCCM is what Microsoft Intune is trying to replace. Both SCCM and Microsoft Intune belong to Microsoft. Microsoft is trying to transition organizations into Microsoft Intune, the native cloud solution. However, because this update is still in process, servers are not fully compatible with Microsoft Intune and cannot be managed by it. The current policy that has emerged from issues with clients is what they call co-management, which is relatively new, and I do not know if adoption is significant. Many legacy or older customers who have been using these products for decades still have SCCM. When it is time for them to manage their Windows devices, they use what is called cloud attach. Cloud attach is a term whereby your SCCM is connected to your Microsoft Intune. Most people do not know about it, but I have deployed it for several organizations. Cloud attach and co-management work together so that your device is in SCCM, but some policies are pushed from Microsoft Intune. It is like two different solutions working hand in hand. That is what they call co-management. Microsoft Intune does not bring all of your endpoint and security management tools into one place, which is the goal and how it should be. However, as I mentioned, servers are not included. If we talk about end users, Microsoft Intune does bring all your devices together. In a typical enterprise environment, you have end users with workstations, laptops, company-issued phones, and bring your own devices. You can create policies for all of these. However, for the backend, your servers do not have much coverage. Servers are not really covered by Microsoft Intune in that way.
Senior Cyber Security Consultant at KoçSistem
Has provided reliable policy controls and secure web access for large enterprises
I consider Cloudflare when evaluating centralized access control features; Cloudflare utilizes multi-factor authentication and full API support, while F5 BIG-IP Access Policy Manager (APM) needs to enhance its API support. I recommend F5 BIG-IP Access Policy Manager (APM) for large companies such as Tüpraş and Ford. Tüpraş is one of the biggest companies in Turkey, along with other customers such as Tofaş, Euroko, Koç Holding, and more. For on-premises deployment, I would rate it a 10. For cloud deployment, I would rate it a seven. I primarily use it on-premises. I rate F5 BIG-IP Access Policy Manager (APM) eight out of ten.
AJ
Technical executive at Satcom Infotech
Delivers seamless remote access and excellent support
I don't have experience in ManageEngine. I have experience with GFI LANguard, Qualys Patch Management, and WatchGuard Firebox. I also have experience with GoTo Resolve. I don't know about the advanced security protocols in GoTo Resolve. The solution is very good. The vendor is good, the technical support is good, so there will be no complaint about it. I rate GoTo Resolve 9 out of 10.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Advanced endpoint analytics provides granular information about devices in Microsoft Intune, facilitating easier troubleshooting at system and application levels."
"The user experience with Microsoft Intune is excellent because we can manage users and maintain security and policies anywhere they are."
"If a client is using a lot of Microsoft, it's a great product to have."
"Time saved and money saved are definitely very positive impacts."
"Intune is effective because of the configuration management and endpoint security it provides. The graphical interface makes it easier to configure and deploy devices."
"The compliance and configuration policies in Microsoft Intune are the most valuable features, saving significant time compared to manual implementation."
"The dashboards, the security, and the customization capabilities work very well for us."
"Microsoft Intune has never crashed for me; it always works without fail."
"I rate the overall solution nine out of ten."
"We have had a good experience with customer service and support."
"The performance of the solution is valuable."
"The F5 Access Policy Manager is something that I have experience with and I am happy with it."
"In my opinion, the GUI is perfect with the configuration options provided. F5 BIG-IP has given customization options and policy configuration tools in the GUI. It's good and good enough to work."
"The portal access was very good."
"Our customers have never complained about the stability"
"Stickiness is the most valuable feature of the product."
"I think that's the best solution I have ever checked; instead of AnyDesk or TeamViewer, you can use GoTo Resolve."
"We wouldn't be able to offer the services that we offer without a product like this."
"The ability to change the way that the client works to a service so that we can get a little bit deeper into the operating system, as opposed to just an app running is the most valuable aspect. We also like the unattended sessions. Those are probably the two most important things to us. It's important because we can't do certain things when it is just an application running."
 

Cons

"I assess the stability of the product as low. I have faced downtime crashes and performance issues with Microsoft Intune."
"Technical support can be challenging when resources shift, requiring repeated explanations. Support from India sometimes provides information without the right solution."
"I rate Microsoft support four out of 10. Support is one area where Microsoft needs to improve a lot. I recently raised a ticket for a Microsoft Azure issue, and it took two and a half weeks for support to reply. They need to improve support across their entire catalog of products."
"The reports aren't complete, and it's not easy to build custom reports. For example, Windows Autopilot isn't working well in cases where the computers don't have a good internet connection. Then the option is not good enough."
"Intune does not provide real-time visibility."
"Microsoft needs to strategize its licensing structure. When using Microsoft Intune, we bought a small scale of controls, only controlling part of the devices, though Microsoft Intune can do much more. The Intune Suite offers more features, allowing extensive integration with either internal or cloud environments without requiring third-party licensing. However, each feature has a separate license, making logistics and cost management difficult if not strategically bundled together."
"It would really be helpful to have the option to manage server operating systems as well, like Windows Server, at least. That way, we could scrap the use of SCCM, which requires a lot of on-premises infrastructure."
"In terms of the admin experience, it is straightforward, but the Windows enrollment experience could be improved. Sometimes, for enrollment, we have to reset devices and re-enroll them. Just configuring Windows, Azure, or Active Directory doesn't enroll the devices. We need easy enrollment for Windows."
"F5 BIG-IP Access Policy Manager has room for improvement in integration with other products."
"If I could copy and paste objects instead of picking and configuring them from scratch each time, it would be great."
"I'd suggest improved documentation integration directly within the GUI. Right now, finding comprehensive documentation often requires going to external websites like the community portal."
"The stability of the F5 BIG-IP APM could be better."
"In my opinion, the GUI side needs some improvement based on my usage. Sometimes, it doesn't work as efficiently as the CLI side."
"I have had a lot of issues in the past few months with the agents, which was disappointing."
"The solution is pretty technical. The initial setup is complex."
"The price of this product can be improved."
"The pricing of GoTo Resolve is very high compared to other solutions."
"If they included some sort of monitoring system for managed services so we can have it all in one package, that would be helpful. There are managed services solutions that allow us to remote into the computers, but a lot of them have too much overhead. Usually, the remote connection is not as simple and as fast and cannot be run as a service."
 

Pricing and Cost Advice

"I recently got to know that the AD P1 license is compulsory to use Intune Autopilot, which was surprising for me. Earlier, this was not the case. It is the wrong thing to do. We now need to purchase AD P1 licenses for us and for our customers. I would rate it a seven out of ten for pricing."
"The Intune license model is costly."
"Microsoft licenses are costly."
"Cost is not my department, but the product is included in the E5 license that we already pay for every user, so no additional cost is incurred."
"It's monthly for us, but it's built into the license cost that we pay our IT each month. It's maybe 129 Kroner per head, which translates to £10. There are some additional costs. Our IT had to set up and configure their own server, so there is an extra cost for that, but I'm not sure what that costs."
"The product is expensive."
"Licensing depends on how you are providing support to your enterprise, whether it's device-based or user-based."
"If you're subscribing to Premium or E3, there are no additional costs for Intune, it's included."
"I rate the tool's pricing an eight out of ten."
"The tool is a little bit expensive."
"The product is very expensive."
"Recently, they have simplified the licensing"
"It's very inexpensive. The seats are $25 monthly apiece or something. There aren't additional costs that I'm aware of."
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Top Industries

By visitors reading reviews
Financial Services Firm
10%
Manufacturing Company
10%
Computer Software Company
8%
Government
7%
Financial Services Firm
15%
Manufacturing Company
11%
Government
8%
Construction Company
6%
Computer Software Company
11%
Construction Company
10%
Financial Services Firm
8%
Media Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business192
Midsize Enterprise61
Large Enterprise185
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise2
Large Enterprise9
No data available
 

Questions from the Community

How does Microsoft Intune compare with VMware Workspace One?
Microsoft Intune is a great tool for managing a mobile device fleet while keeping access control. The solution makes ...
What are the pros and cons of Microsoft Intune?
Microsoft Intune is a great configuration management tool and has a lot of good things going for it. Here are some of...
How does Google Cloud Identity compare with Microsoft Intune?
Microsoft Intune offers not only an easy-to-deploy data protection and productivity management solution, but also ...
What is your experience regarding pricing and costs for F5 BIG-IP Access Policy Manager (APM)?
F5 products are more expensive than other solutions but are valued for their quality and reliability, akin to purchas...
What needs improvement with F5 BIG-IP Access Policy Manager (APM)?
F5 BIG-IP Access Policy Manager (APM) is not user-friendly and operates slowly. Additional features for architecture ...
What is your primary use case for F5 BIG-IP Access Policy Manager (APM)?
I am using F5 BIG-IP Access Policy Manager (APM) along with Bot Management, API Gateway, API Security, and F5 Cloud. ...
What needs improvement with GoToAssist?
The pricing of GoTo Resolve is very high compared to other solutions. Pricing is a room for improvement for them, to ...
What is your primary use case for GoToAssist?
For patch management, I use GFI LANguard and GoTo Resolve. I am a distributor. In my company, Satcom Infotech, we dis...
What advice do you have for others considering GoToAssist?
I don't have experience in ManageEngine. I have experience with GFI LANguard, Qualys Patch Management, and WatchGuard...
 

Also Known As

Intune, MS Intune, Microsoft Endpoint Manager
F5 Access Policy Manager
GoToAssist
 

Overview

 

Sample Customers

Mitchells and Buzzers, Callaway
City Bank, Ricacorp Properties, Miele, American Systems, Bangladesh Post Office
Information Not Available
Find out what your peers are saying about F5 BIG-IP Access Policy Manager (APM) vs. GoTo Resolve and other solutions. Updated: June 2026.
899,283 professionals have used our research since 2012.