Find out what your peers are saying about Cisco, Fortinet, NetScaler and others in Network Management Applications.
I managed to support and deploy ExtremeCloud IQ and handle network management without requiring external staffing, thus saving on external hiring costs.
GTAC receives a score of ten out of ten.
I experienced effective help mainly remotely, though for some issues, a technical person had to assist on-site.
Technical support is limited but generally acceptable as we possess skilled personnel, making us less dependent on SolarWinds.
SolarWinds tech support is a strong point.
The product is scalable as SolarWinds increased its licensing capacity from supporting 12,000 devices to 48,000 devices with stack licenses.
It requires some time to update, which affects real-time management.
Improving documentation with more detailed videos and resources would be beneficial.
This integration aids in resolving problems and issues found in the network and enhances support with the GTAC team of Extreme Networks.
Currently, there are limitations in performing tasks without logging into routers directly.
I would like to see more features in terms of wireless reporting and more historical information for client connectivity in SolarWinds Network Configuration Manager.
The licensing was a challenge due to budget constraints, and I used ExtremeCloud IQ without a license for a period.
The licensing costs of SolarWinds Network Configuration Manager are expensive, but considering its reliability, feature enhancements, and support, it is worthwhile.
For networking and access points, it acts as a controller in a cloud environment, eliminating the need for an appliance controller or wireless LAN controller, thus saving on investment and reducing TCO costs.
The automation and information provided by ExtremeCloud IQ, such as connection status and logs, were very beneficial.
The solution facilitates compliance reporting through an NCM module, effectively generating out-of-the-box reports on software vulnerabilities and outdated software versions.
Configuration pushing, upgrade capabilities, job backup, configuration backup, and real-time configuration change monitoring are highly beneficial features of SolarWinds Network Configuration Manager.
| Product | Market Share (%) |
|---|---|
| ExtremeCloud IQ | 2.7% |
| Cisco DNA Center | 14.4% |
| Cisco Catalyst Center | 7.9% |
| Other | 75.0% |
| Product | Market Share (%) |
|---|---|
| SolarWinds Network Configuration Manager | 1.7% |
| Red Hat Ansible Automation Platform | 13.5% |
| Microsoft Configuration Manager | 10.4% |
| Other | 74.4% |
| Company Size | Count |
|---|---|
| Small Business | 45 |
| Midsize Enterprise | 14 |
| Large Enterprise | 24 |
| Company Size | Count |
|---|---|
| Small Business | 15 |
| Midsize Enterprise | 5 |
| Large Enterprise | 8 |
ExtremeCloud is a resilient and scalable cloud-based network management solution offered by Extreme Networks as a subscription service.
The network is your platform of engagement for clients and staff. We have designed ExtremeCloud to provide superior user experience by empowering you and the applications that drive your business. The combination of Extreme Networks’ smart wired and wireless edges and the elasticity, resilience and scalability provided via state-of-the-art datacenters distributed strategically for worldwide availability allows you to respond to the changing needs of your business, at the speed of cloud, through a simple, multi-site aware user interface.
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