ExtraHop Reveal(x) for IT Operations and OpenText Network Operations Management compete in the network monitoring and IT operations management category. ExtraHop has the upper hand in advanced data analytics and real-time threat detection, while OpenText stands out with its network management and integration capabilities.
Features: ExtraHop Reveal(x) focuses on real-time data analytics, anomaly detection, and machine learning insights to quickly identify security threats. OpenText Network Operations Management offers strong network performance monitoring, comprehensive infrastructure management, and effective integration abilities.
Room for Improvement: ExtraHop could enhance its integration with more third-party tools, extend its reporting capabilities, and improve its user interface for better accessibility. OpenText might reduce deployment complexity, streamline its user interface, and offer more flexible pricing options to appeal to a broader range of customers.
Ease of Deployment and Customer Service: ExtraHop Reveal(x) offers easy integration with existing systems and rapid time-to-value, coupled with reliable support services. OpenText, while having a comprehensive feature set, poses deployment challenges but provides strong customer service to assist in overcoming these challenges.
Pricing and ROI: ExtraHop Reveal(x) appeals with its flexible pricing model and potential for quick ROI due to effective threat detection. OpenText requires a higher initial setup cost but offers significant long-term operational efficiencies and sustained ROI through its expansive features.
The ExtraHop Application Performance Management Solution Delivers Unified Visibility Across the IT Environment w/ Proactive Alerts & Accelerated Troubleshooting
Network management solutions are continually called onto to adapt to new technologies, while retaining value of existing ones, including: SDNs, multiple connection methods to the cloud and Internet, remote sites, and WiFi networks. All of these technologies require closer collaboration between network engineering and operations because of their dynamic nature, which requires fast and deep understanding of the technologies to operate effectively.
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