Find out what your peers are saying about Genesys, Five9, NICE and others in Workforce Engagement Management.
Demand for cloud contact centers continues to rise and organizations are demanding more sophisticated solutions from service providers. Historically, Contact Center as a Service (CCaaS) solutions were designed to be delivered over the existing PBX. This empowered contact center leadership to embrace CCaaS due to its quick delivery and its ability to offer advanced features without the necessity of a massive IT project or capital expenditure.
In this “Overlay” delivery model, customers retain their PBX (onpremises or otherwise) and “lay” a CCaaS solution “over” top of that PBX. Operating in this Overlay scenario became common in the marketplace but customers no longer want the pitfalls and gotchas inherent to the CCaaS overlay delivery model.
PerformYard is a performance management solution designed to streamline employee evaluations, goal tracking, and feedback processes. It helps organizations enhance performance reviews, improve goal alignment, and foster continuous feedback culture, enabling more effective and engaging performance management.
PerformYard offers a comprehensive suite of features aimed at simplifying and optimizing performance management. The platform facilitates customizable performance reviews, goal setting, and continuous feedback, allowing organizations to tailor the system to their unique processes and requirements. PerformYard integrates seamlessly with other HR systems and provides robust reporting and analytics capabilities, empowering HR professionals and managers with insights to drive better performance outcomes. By focusing on user-friendly design and flexibility, PerformYard ensures that performance management becomes a more manageable and impactful process for all stakeholders.
What are the critical features of PerformYard?
What benefits or ROI items should users look for in reviews when evaluating PerformYard?
PerformYard is implemented across various industries, including finance, healthcare, and technology, to support effective performance management practices. In finance, it helps track and evaluate employee performance, ensuring alignment with regulatory requirements and business goals. Healthcare organizations use PerformYard to manage the performance of clinical and administrative staff, driving improvements in patient care and operational efficiency. In the technology sector, the platform supports agile performance management, fostering innovation and adaptability in a fast-paced environment.
In summary, PerformYard is a robust performance management solution that enhances employee evaluations, goal tracking, and continuous feedback, leading to improved alignment, engagement, and organizational performance.
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