"The post mortem reports are descriptive, indicating who joined the call and when."
"The most valuable feature is the support calendars."
"A robust solution with multiple modules that can be leveraged."
"The product is scalable."
"It covers everything from end to end, from the standpoint of endpoint machines and the routers and switches. The switch port also comes there."
"The people in technical support are very good."
"We don't have any issues with the stability of SolarWinds NPM."
"It did a good job of the collection and then an investigation of the net flow of information for understanding the applications that were being used at certain locations."
"Technical support has always been great. They are very responsive. We've been satisfied with their level of support."
"The most valuable feature is the way it monitors the environment, and how user-friendly the console is for the end-user. The interface is also very easy and it captures all the information very well."
"What I've found most valuable about the solution is that it's scalable."
"I would like to have a little bit more flexibility in the member portal."
"Lacks ability to customize messages."
"The incident templates can get complex and hard to troubleshoot, so it helps to focus on keeping it simple."
"It is difficult for stakeholders to translate technical requirements, which results in difficulties selecting a platform or implementing a solution."
"The solution is not always good with new features, so it's take a long time."
"The solution could improve in many areas, such as the marketing and description of the products, providing areas of improvement, cloud capabilities, and being able to be more streamlined with the current integration points with other applications."
"The interface could be made more user-friendly."
"We decided that we were no longer going to trust that their products have not been capitalized."
"It would be nice if SolarWinds added some technical protocols like Modbus. The market needs a simple solution for monitoring a technical device."
"It would be good to have high security."
"The root cause analysis and installation faults are not clear."
Everbridge IT Alerting is ranked 4th in IT Alerting and Incident Management with 3 reviews while SolarWinds NPM is ranked 4th in Network Monitoring Software with 32 reviews. Everbridge IT Alerting is rated 8.6, while SolarWinds NPM is rated 7.8. The top reviewer of Everbridge IT Alerting writes "Stable, responsive and helpful technical support, and the support calendars save us a lot of time". On the other hand, the top reviewer of SolarWinds NPM writes "Make monitoring key performance factors in your enterprise customized and effective". Everbridge IT Alerting is most compared with PagerDuty, xMatters IT Management, ServiceNow, Opsgenie and VictorOps, whereas SolarWinds NPM is most compared with Zabbix, ManageEngine OpManager, LogicMonitor, PRTG Network Monitor and Wireshark.
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