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Everbridge IT Alerting vs SolarWinds NPM comparison

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Featured Review
Find out what your peers are saying about Everbridge, PagerDuty, BigPanda and others in IT Alerting and Incident Management. Updated: January 2022.
564,997 professionals have used our research since 2012.
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"The post mortem reports are descriptive, indicating who joined the call and when.""The most valuable feature is the support calendars.""A robust solution with multiple modules that can be leveraged."

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"The product is scalable.""It covers everything from end to end, from the standpoint of endpoint machines and the routers and switches. The switch port also comes there.""The people in technical support are very good.""We don't have any issues with the stability of SolarWinds NPM.""It did a good job of the collection and then an investigation of the net flow of information for understanding the applications that were being used at certain locations.""Technical support has always been great. They are very responsive. We've been satisfied with their level of support.""The most valuable feature is the way it monitors the environment, and how user-friendly the console is for the end-user. The interface is also very easy and it captures all the information very well.""What I've found most valuable about the solution is that it's scalable."

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Cons
"I would like to have a little bit more flexibility in the member portal.""Lacks ability to customize messages.""The incident templates can get complex and hard to troubleshoot, so it helps to focus on keeping it simple."

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"It is difficult for stakeholders to translate technical requirements, which results in difficulties selecting a platform or implementing a solution.""The solution is not always good with new features, so it's take a long time.""The solution could improve in many areas, such as the marketing and description of the products, providing areas of improvement, cloud capabilities, and being able to be more streamlined with the current integration points with other applications.""The interface could be made more user-friendly.""We decided that we were no longer going to trust that their products have not been capitalized.""It would be nice if SolarWinds added some technical protocols like Modbus. The market needs a simple solution for monitoring a technical device.""It would be good to have high security.""The root cause analysis and installation faults are not clear."

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Pricing and Cost Advice
  • "Everbridge is not an inexpensive tool, but as the adage says, you get what you pay for."
  • "Licensing cost is driven largely by the number of users in the platform including admins, group managers, and message senders, so you want to consider your needs there."
  • More Everbridge IT Alerting Pricing and Cost Advice →

  • "It is relatively inexpensive compared to other products in the same category."
  • "It's expensive and there are costs in addition to the standard licensing."
  • "The price is more expensive than some other products, such as ManageEngine."
  • "I find that the pricing is acceptable."
  • "USD $15,000 annually for maintenance."
  • "It is not an expensive product."
  • "It is too expensive."
  • "The licensing is based on the number of nodes, interfaces, and volumes."
  • More SolarWinds NPM Pricing and Cost Advice →

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    Questions from the Community
    Top Answer: 
    The post mortem reports are descriptive, indicating who joined the call and when.
    Top Answer: 
    Licensing cost is driven largely by the number of users in the platform including admins, group managers, and message senders, so you want to consider your needs there. Everbridge did a good job on… more »
    Top Answer: 
    Parts of the mobile app are a bit difficult to navigate (to see published calendars, for example) and there can be some confusion if you also license Everbridge Mass Notification at your company. The… more »
    Top Answer: 
    It actually depends on the exact purpose or kind of devices (network devices, servers, something else). Some tools are better for only network devices while others are better for a cloud monitoring or… more »
    Top Answer: 
    From my point of view, SolarWind is the best tool.
    Top Answer: 
    We are partners with SolarWinds and we sell a lot of Network management to large enterprises also because of scalability, products like Network Performance Monitor & Netflow Traffic Analyzer are… more »
    Ranking
    Views
    4,865
    Comparisons
    2,136
    Reviews
    3
    Average Words per Review
    1,200
    Rating
    8.7
    Views
    25,937
    Comparisons
    19,582
    Reviews
    27
    Average Words per Review
    555
    Rating
    7.8
    Comparisons
    Also Known As
    Solarwinds Network Performance Monitor, SolarWinds Network Bandwidth Analyzer
    Learn More
    Overview

    Everbridge IT Alerting is a closed-loop cyber security and incident response automation solution that helps organizations respond to IT Incidents faster and improve teams’ response performance by automating communication, collaboration, and orchestration processes for ServiceOps, IT Security Ops, DevOps, and Disaster Recovery Ops. As a FedRamp-certified solution, IT Alerting capabilities include in-depth scheduling/calendars, interactive & analytical reporting, on-call scheduling, automated escalation, response workflow automation, recording, and much more. The solution is offered as a cloud service based on the secure, highly available, resilient, and globally scalable Everbridge CEM platform.

    Learn why 5,400+ enterprise customers trust Everbridge (NASDAQ (EVBG)) with their IT Response Automation Management and IT Alerting solutions; visit ITAlerting.com to learn more or request a demo.

    Need Integration with your ITOM, ITSM, SIEM tools?

    Plug Everbridge IT Alerting directly into your ITOM, ITSM, SIEM, IT Monitoring tools including ServiceNow or BMC Remedy with our certified, two-way integrations and automatically contact the on-call IT team members, launch conference bridges and automatically escalate to the senior personnel in case of major IT incidents.

    Check the health and performance of your entire network for easier troubleshooting and faster results using SolarWinds Network Performance Monitor. NPM lets you quickly detect, diagnose, and resolve network performance problems and outages. Now with built-in deep packet inspection and analysis you can immediately determine the impact of network or application latency on user experience.

    Offer
    Learn more about Everbridge IT Alerting
    Learn more about SolarWinds NPM
    Sample Customers
    Choice Hotels, Alexion, Navy Federal Credit Union, EastWest Bank, IBM, Core Logic, Paypal, Charter Communications, Lowes, Express Scripts, Finastra, Worldpay
    Microsoft, Federal Express, Hewlett-Packard, and MasterCard
    Top Industries
    REVIEWERS
    Financial Services Firm31%
    Pharma/Biotech Company19%
    Energy/Utilities Company13%
    Hospitality Company6%
    VISITORS READING REVIEWS
    Computer Software Company25%
    Financial Services Firm11%
    Comms Service Provider10%
    Government6%
    REVIEWERS
    Healthcare Company13%
    Financial Services Firm11%
    Comms Service Provider11%
    Computer Software Company9%
    VISITORS READING REVIEWS
    Computer Software Company26%
    Comms Service Provider21%
    Government9%
    Financial Services Firm5%
    Company Size
    REVIEWERS
    Small Business10%
    Large Enterprise90%
    REVIEWERS
    Small Business31%
    Midsize Enterprise19%
    Large Enterprise50%
    VISITORS READING REVIEWS
    Small Business29%
    Midsize Enterprise23%
    Large Enterprise48%
    Find out what your peers are saying about Everbridge, PagerDuty, BigPanda and others in IT Alerting and Incident Management. Updated: January 2022.
    564,997 professionals have used our research since 2012.

    Everbridge IT Alerting is ranked 4th in IT Alerting and Incident Management with 3 reviews while SolarWinds NPM is ranked 4th in Network Monitoring Software with 32 reviews. Everbridge IT Alerting is rated 8.6, while SolarWinds NPM is rated 7.8. The top reviewer of Everbridge IT Alerting writes "Stable, responsive and helpful technical support, and the support calendars save us a lot of time". On the other hand, the top reviewer of SolarWinds NPM writes "Make monitoring key performance factors in your enterprise customized and effective". Everbridge IT Alerting is most compared with PagerDuty, xMatters IT Management, ServiceNow, Opsgenie and VictorOps, whereas SolarWinds NPM is most compared with Zabbix, ManageEngine OpManager, LogicMonitor, PRTG Network Monitor and Wireshark.

    We monitor all IT Alerting and Incident Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.