ESET PROTECT Enterprise vs ReliaQuest GreyMatter comparison

ESET PROTECT Enterprise vs. ReliaQuest GreyMatter

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Cortex XDR by Palo Alto Net...

Mindshare comparison

As of March 2026, in the Extended Detection and Response (XDR) category, the mindshare of Cortex XDR by Palo Alto Networks is 4.9%, down from 5.6% compared to the previous year. The mindshare of ESET PROTECT Enterprise is 1.3%, up from 0.6% compared to the previous year. The mindshare of ReliaQuest GreyMatter is 1.0%, up from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Extended Detection and Response (XDR) Mindshare Distribution
Product	Mindshare (%)
Cortex XDR by Palo Alto Networks	4.9%
ESET PROTECT Enterprise	1.3%
ReliaQuest GreyMatter	1.0%
Other	92.8%

Extended Detection and Response (XDR)

Featured Reviews

ABHISHEK_SINGH

Senior Process Expert at A.P. Moller - Maersk

Gained full visibility and streamlined threat detection through behavior-based insights and AI integration

Initially, we got to have a lot of false positives when we onboarded, but nowadays it's quite smooth. We have fine-tuned our security policies and allowed different levels of policies to get rid of those false positives. Currently, we are getting a fairly good amount of incidents that are not false positives or benign, but actionable items. The process is streamlined. In the initial days, the operations used to get involved in a lot of benign and other activities, but now the process is streamlined. We are leveraging the auto-detection and remediation plans. The operations teams are now more involved in other business roles as well, not just looking into the logs and fetching out what's happening there. They have fixed a lot of things. Initially, they didn't have IAC code drift detection, cloud posture management, or security posture management, but they have those now. They purchased different vendors and did a merger with that. They have now Prisma Cloud that gets integrated and now they are working with Cortex Cloud. Everything that was negative has now been addressed, and the product altogether looks to be in a very better and mature shape now. Currently, it's more or less detecting the workloads with AI-based best practices. Since most organizations are consuming AI agents and other things, we are looking forward to seeing what other feature enhancements Palo Alto can support in that.

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Manikumar David

IT Manager at R K Khanna and Associates

Provides comprehensive monitoring and policy implementation with room for memory optimization

ESET PROTECT Enterprise makes the system a little slow sometimes and updates occur at startup. Sometimes unwanted pop-ups appear to users, and they are unable to disable them. The user-friendliness is lacking in some areas. When users are using any computer, ESET PROTECT Enterprise should work in the background without consuming much memory, and any updates should proceed in the background without disturbing the user.

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Md Yousuf Khan

Senior Security Analyst at Tata Consultancy

Unified security monitoring has reduced alert fatigue and improves proactive threat hunting

I use real-time monitoring in ReliaQuest GreyMatter, which significantly improves my security posture. The unified interface helps reduce alert fatigue. I would estimate it saves around 20% in alert fatigue reduction. The automated threat hunting capabilities in ReliaQuest GreyMatter help me stay ahead of threats. The machine learning algorithm benefits my threat intelligence by providing deeper insights and predictions. I use various metrics to rate the success of the predictive threat intelligence in ReliaQuest GreyMatter.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The tool's use cases are relevant to security."

"After installing this solution, it identified, blocked, and provided the complete attack chain, which was very helpful."

"The multi-layered approach to the product gives you confidence that it will stop exploits, ransomware, worms, or viruses from compromising endpoints, essentially providing peace of mind."

"It's a perfect solution. It integrates well into the environment."

"Threat identification and detection are the most valuable features of this solution."

"Cortex XDR by Palo Alto Networks should be a stable solution."

"It is an easy-to-use tool."

"Palo Alto is one of the tech vendors that always provides top-of-the-line products."

More Cortex XDR by Palo Alto Networks pros

"ESET is better in some ways than other vendors because it fulfills many areas where we'd otherwise have to use different products."

"It does everything we need it to do and it's easy to use."

"Regarding real-time analytics and threat detection capabilities in ESET PROTECT Enterprise, I find them excellent."

"I like the dynamic groups feature. They give the ability to filter endpoint machines by any parameter, software, or hardware inventory, and that's a significant advantage when you need to, for example, automate a secondary firewall profile for endpoints outside your network. Or if you want to automatically isolate the computer from the rest of the network if the ransomware is found."

"The solution provides EDR. You can customize how you prepare the endpoint for clients and the dashboard alerts."

"ESET File Security is reliable and stable; we had only one infection from a website in the years of us using the solution with approximately 20 people using the solution, and it is extremely effective."

"The product enabled Zero-Day Protection for our environment. We never encountered any issues regarding threats."

"It is easy to patch, update, and set up scheduled scans."

More ESET PROTECT Enterprise pros

"ReliaQuest GreyMatter has helped us to reduce security incidents by 89%, which is a significant amount of incidents we have seen."

"ReliaQuest GreyMatter saves around 60% of time or resources."

Cons

"The dashboard could use some significant improvement, just making it more useful with more information. It has a limited amount of information right now. It is customizable, but I'd love to see a better out-of-box dashboard."

"In terms of areas of improvement, we have not completed our review of the product. We're also looking at other products. So, it's a little bit hard to tell what could be different because we have not completed the review of this product, but based on our experience so far, its implementation is quite complex."

"They have the worst support, as a company, that I have ever worked with, as they are difficult to get a hold of and keep on the phone."

"It is not a suitable solution if you are looking for a single product with multiple features such as DLP, encryption, rollback, etc."

"In an upcoming release, the solution could improve by providing hard disk encryption."

"We have found that there are times Cortex XDR by Palo Alto Networks does not detect some of the viruses, we have to use another protection solution called Kaspersky."

"I would like to see better protection, specifically to protect email applications."

"The onboarding process could be better."

More Cortex XDR by Palo Alto Networks cons

"They need to reduce the number of notifications on the endpoints."

"The tool is complex and expensive."

"Certain updates prompt the computer to restart automatically. Users have complained that it initiates computer restarts during their work without intervention."

"Its automation can be improved."

"They need to reduce the number of notifications on the endpoints."

"When it first starts up, it takes a lot of processing power when the machine is initially booted. Improving the startup side could be beneficial."

"Sometimes, the connection to the machine requires troubleshooting."

More ESET PROTECT Enterprise cons

"Areas that have room for improvement include user interface and integration."

Pricing and Cost Advice

"Cortex XDR by Palo Alto Networks is quite an expensive solution."

"The price of the solution is high for the license and in general."

"It's about $55 per license on a yearly basis."

"Every customer has to pay for a license because it doesn't work with what you get from a managed services provider."

"The cost of Cortex XDR by Palo Alto Networks is $55 to $90 USD per endpoint per month."

"We didn't have to pay any additional fee for the cloud instance. It just came with the renewal, which was nice."

"The pricing is a little high. It is per user per year."

"We pay about $50,000 USD per year for a bundle that includes Cortex XDR."

More Cortex XDR by Palo Alto Networks pricing and cost advice

"There is a license needed to use ESET Protect. The licensing cost is very low, it is approximately $10 per license."

"The product is cost-effective compared to one of its competitors."

"ESET PROTECT Enterprise is affordable."

Information not available

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Top Industries

By visitors reading reviews

Construction Company

13%

Manufacturing Company

Computer Software Company

Financial Services Firm

Comms Service Provider

12%

Computer Software Company

11%

Manufacturing Company

Financial Services Firm

10%

Manufacturing Company

Retailer

Construction Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	44
Midsize Enterprise	20
Large Enterprise	47

By reviewers
Company Size	Count
Small Business	11
Midsize Enterprise	2
Large Enterprise	2

No data available

Questions from the Community

Cortex XDR by Palo Alto vs. Sentinel One

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How is Cortex XDR compared with Microsoft Defender?

Microsoft Defender for Endpoint is a cloud-delivered endpoint security solution. The tool reduces the attack surface,...

What needs improvement with ESET Protect?

One area for improvement in ESET PROTECT Enterprise is its capabilities on Mac devices, which are less functional com...

What is your primary use case for ESET Protect?

My customers use ESET PROTECT Enterprise to secure all their operating systems; we have a lot of customers who rely o...

What advice do you have for others considering ESET Protect?

I suggest that other users considering ESET PROTECT Enterprise utilize this platform to manage all their laptops and ...

Microsoft Defender for Endpoint vs Cortex XDR by Palo Alto Networks

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Product Reports

Cortex XDR by Palo Alto Networks

Download Cortex XDR by Palo Alto Networks product report

ESET PROTECT Enterprise

Download ESET PROTECT Enterprise product report

Digital Risk Protection

Download ReliaQuest GreyMatter product report

Also Known As

Cyvera, Cortex XDR, Palo Alto Networks Traps

ESET Protect, ESET File Security

No data available

Overview

Cortex XDR by Palo Alto Networks provides advanced threat detection with AI-driven endpoint protection and seamless integration, ensuring multi-layered security and automatic threat response.

Cortex XDR is designed to safeguard endpoints against malware and suspicious activities. It offers advanced threat detection and response capabilities using behavioral analysis, AI, and machine learning. It seamlessly integrates with security infrastructures, providing endpoint security, firewall integration, and enhanced visibility in both cloud-based and on-premises environments.

What are the key features of Cortex XDR?

Advanced Threat Detection: Uses AI and machine learning for proactive threat identification.
Multi-layered Security: Combines various security measures for comprehensive protection.
Endpoint Protection: Safeguards against malware and exploits.
Behavioral Analysis: Monitors suspicious activity for early detection.
Automatic Threat Response: Automates responses to neutralize threats.

What benefits should users expect?

Ease of Use: Simplifies security management with intuitive design.
Resource Efficiency: Minimizes impact on system resources.
Integration Capabilities: Works well with existing security setups.
Reduced Analyst Workload: Automates processes to decrease manual intervention.

Organizations in diverse sectors deploy Cortex XDR to protect against malware, leveraging its advanced threat detection capabilities. Its integration with existing security infrastructures appeals to those seeking comprehensive protection in both cloud and on-premises environments, providing enhanced visibility and threat intelligence.

Palo Alto Networks

ESET PROTECT Enterprise ensures real-time visibility for all endpoints as well as full reporting and security management for all OSes

Cloud-based console with the possibility of an on-premises deployment
Provides real-time visibility of all endpoints: desktops, servers, virtual machines and even managed mobile devices
Enables full reporting for ESET security solutions
Controls endpoint prevention, detection & response layers across all platforms
Connect anytime, anywhere from your favorite web browser

ESET

ReliaQuest GreyMatter enhances security operations by integrating tools and delivering automation that increases efficiency and visibility.

ReliaQuest GreyMatter optimizes security infrastructures through its platform by connecting disparate technologies, facilitating real-time threat detection, and responding effectively. By leveraging automation, it reduces manual workloads and improves response times. Its ability to unify operations across different tools makes it a preferred choice for maximizing productivity and maintaining a robust security posture.

What are the essential features of ReliaQuest GreyMatter?

Tool Integration: Seamlessly connects existing security tools to ensure cohesive protection.
Threat Detection: Offers real-time insights to identify potential threats promptly.
Automation: Reduces manual efforts by automating routine security processes.
Advanced Analytics: Provides enhanced data analysis for better decision-making.
Flexible Deployment: Compatible with different environments, allowing tailored implementation.

What benefits or ROI should users consider?

Increased Efficiency: Streamlined operations through integrated platforms.
Cost Reduction: Cuts down expenses by reducing manual tasks and productivity loss.
Improved Security Posture: Ensures comprehensive threat detection and response.
Scalability: Grows with organizational needs without compromising performance.
Time Savings: Accelerates incident response and resolution times.

ReliaQuest GreyMatter is effectively implemented in industries such as finance, healthcare, and energy, where security is paramount. Its ability to adapt to specific sector needs and regulatory requirements makes it versatile for targeted use in diverse environments.

ReliaQuest

Sample Customers

CBI Health Group, University Honda, VakifBank

Information Not Available

ESET PROTECT Enterprise vs. ReliaQuest GreyMatter