We performed a comparison between ESET Endpoint Security and Trend Micro Apex One based on our users’ reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Features: ESET Endpoint Security is highly regarded for its encryption capabilities, effortless automatic updates, and intuitive interface. Trend Micro Apex One stands out for its centralized reporting, efficient policy implementation, and a diverse array of features including DLP, encryption, and patch management. ESET Endpoint Security has room for improvement in terms of faster threat alerts, automation, and ransomware protection. Trend Micro Apex One users say the platform should improve its compatibility with different operating systems and address performance issues. Users also say the reporting, forensic analysis, and ransomware features could use some work.
Service and Support: ESET's customer service is praised for its helpfulness and quick response. Trend Micro support generally earned positive reviews, but some said that support could be more proactive and respond faster.
Ease of Deployment: The setup process for ESET Endpoint Security is generally regarded as effortless. Most users thought Trend Micro Apex One was easy to set up, but a few said that it’s more complex than competing solutions.
Pricing: ESET Endpoint Security is considered to be reasonably priced with various licensing options. Some considered the price of Trend Micro Apex One to be fair, while others found it expensive.
ROI: Some reported a high ROI from ESET Endpoint Security due to cost savings, while others find it difficult to measure its effectiveness. Trend Micro Apex One provides extra cost-effective advantages and safeguards vital information.
"The product's initial setup phase is very easy."
"Having all monitoring, response, tracking, and mitigation tools in one dashboard provides our analysts and SOC team with a comprehensive view at a glance."
"Ability to get forensics details and also memory exfiltration."
"Additionally, when it comes to EDR, there are more tools available to assist with client work."
"The stability is very good."
"Fortinet FortiEDR's firewalling, rule creation, monitoring, and inspection profiles are great."
"It is stable and scalable."
"Exceptions are easy to create and the interface is easy to follow with a nice appearance."
"I like the integration; it lets you see the product installed on a particular computer."
"The ability to push policies and also to restrict an installation or to restrict any form of threat within the policy has been quite useful."
"The pricing is good."
"It effectively catches unwanted stuff. It has saved our bacon over many years."
"I have found ESET Endpoint Antivirus is light on system resources compared with other antivirus solutions that tend to be very heavy on the computers system resources. Additionally, the solution is very secure."
"The pricing, if compared to other products, is cheap."
"The most valuable feature of ESET Endpoint Security is the antivirus for the endpoints."
"Easy to use security solution, helps to secure connected devices against viruses in the digital world."
"It's a good solution, and they have something called Suite incorporating many, many engines like encryption, GLB, anti-virus."
"The product offers almost all of the features the client expects from such a solution."
"Stability-wise, it is a good product, and I rate it a ten out of ten."
"The solution is powerful, simple to use, and very flexible. Having the solution in the cloud allows us to do remote work from anywhere."
"The main benefit is the threat intelligence network of Trend Micro."
"It is easy to learn. In just two or three hours, our system administrator could learn how to use it. It is easy to integrate and easy to manage."
"I would emphasize the ease of use and the quality of operations. Trend Micro is quite stable."
"I like Apex Central. We can manage all the Trend Micro products from one console."
"The dashboard isn't easy to access and manage."
"The solution is not stable."
"The solution should address emerging threats like SQL injection."
"They can include the automation for the realtime updates. We have a network infrastructure with remote sites. Whenever they send updates, they are not automated. We have to go into the console and push those updates. I wish it was more automated. The update file is currently around 31 MB. It could be smaller."
"It takes about two business days for initial support, which is too slow in urgent situations."
"We've had a lot of false positives; things incorrectly flagged that require manual configuration to allow. Even worse, after we allow a legitimate program, it sometimes gets flagged again after an update. This has caused a lot of extra work for my team."
"We find the solution to be a bit expensive."
"I would like the solution to extend beyond endpoint protection and include other attack surfaces such as other network components."
"ESET Endpoint Security should offer more integration with multi-attack frameworks."
"The management of the solution isn't as clear as it could be. They could adjust that to make it a better product."
"If I were in an environment that required a large-scale deployment then I would choose another solution over ESET."
"They could be more aggressive with malware."
"Dual management for the customer, who needs to access the local on-premise console from a remote cloud-based console."
"The solution should offer more security surrounding blacklisted websites."
"I've had a few other instances where the program stops running, and then you have to restore and reset it."
"ESET Endpoint Antivirus could improve the mobile device experience by having more coverage."
"Sometimes HTTPS sites are not blocked properly."
"It should have a single agent as competitors are offering."
"They could improve the integration with Active Directory."
"Recently, we had a malware attack and considered looking at other cloud solutions because of this breach."
"The price is the main concern of the clients."
"The main thing they need to improve is their reporting functionality and the forensics for their on-premise consult. They do not have very good reporting features or forensic functionality in the on-premise version. They need to improve that."
"Apex One's threat and vulnerability management has room for improvement."
"I think the one place where we like where they lacking is in a unified style dashboard."
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ESET Endpoint Protection Platform is ranked 9th in Endpoint Protection Platform (EPP) with 96 reviews while Trend Micro Apex One is ranked 6th in Endpoint Protection Platform (EPP) with 124 reviews. ESET Endpoint Protection Platform is rated 8.2, while Trend Micro Apex One is rated 8.2. The top reviewer of ESET Endpoint Protection Platform writes "Easy to set up with good security and rapidly improving capabilities". On the other hand, the top reviewer of Trend Micro Apex One writes "Good monitoring and server protection with helpful machine learning". ESET Endpoint Protection Platform is most compared with Microsoft Defender for Endpoint, Kaspersky Endpoint Security for Business, CrowdStrike Falcon, SentinelOne Singularity Complete and Fortinet FortiClient, whereas Trend Micro Apex One is most compared with Trend Micro Deep Security, Microsoft Defender for Endpoint, Cortex XDR by Palo Alto Networks and Trend Micro Smart Protection. See our ESET Endpoint Protection Platform vs. Trend Micro Apex One report.
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