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ESET EDR/XDR vs ESET PROTECT Enterprise comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

ESET EDR/XDR
Ranking in Extended Detection and Response (XDR)
38th
Average Rating
8.0
Reviews Sentiment
7.2
Number of Reviews
2
Ranking in other categories
Authentication Systems (39th), Endpoint Detection and Response (EDR) (62nd)
ESET PROTECT Enterprise
Ranking in Extended Detection and Response (XDR)
20th
Average Rating
8.8
Reviews Sentiment
7.4
Number of Reviews
14
Ranking in other categories
Anti-Malware Tools (11th)
 

Mindshare comparison

As of May 2025, in the Extended Detection and Response (XDR) category, the mindshare of ESET EDR/XDR is 1.0%, up from 0.3% compared to the previous year. The mindshare of ESET PROTECT Enterprise is 0.7%, up from 0.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Extended Detection and Response (XDR)
 

Featured Reviews

PB
Achieves robust data protection and reliable security with the help of advanced automation features
We promote customers to purchase our ESET EDR_XDR and Data Loss Prevention (DLP) solutions. In our office, with about one hundred and fifty people, we use ESET EDR_XDR personally to protect data from unauthorized threats and gain early awareness to protect against cyber attacks The cost and basic…
Cees Van Den Haak - PeerSpot reviewer
A reliable solution that offers enterprise protection
Our primary use case involves approximately 180 workstations, 180 laptops, and office protection in our environment ESET PROTECT Enterprise is reliable.  The tool is complex and expensive.  I have been using the product for 10 years.  The tool is stable.  The product is scalable. My company…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The initial setup of ESET EDR_XDR is very simple, easy to deploy, and manage."
"The solution is easy to use."
"The solution is easy to use and install, with good pricing."
"The tech support from ESET is amazing, and I would rate it as ten out of ten."
"It's helped us with restrictions and knowing which users we can provide permissions to and which users we need to restrict."
"It is easy to patch, update, and set up scheduled scans."
"ESET PROTECT Enterprise is reliable."
"The solution doesn't have high memory usage."
"The most valuable features of ESET File Security are the performance and it doesn't take too many resources."
"ESET is better in some ways than other vendors because it fulfills many areas where we'd otherwise have to use different products."
 

Cons

"ESET EDR_XDR needs to conduct more research and development and innovations in early detection of attacks."
"The solution could improve how it scours each website."
"Its automation can be improved."
"In the current version of ESET File Security, you cannot download a file, it always wants the real-time upload which you have to wait until the file is ready. This is annoying. In previous versions, you were able to use the downloaded engine."
"They need to reduce the number of notifications on the endpoints."
"They need to reduce the number of notifications on the endpoints."
"ESET Protect could improve the performance. The performance of the home computers and laptops becomes slow due to their heavy software load. It would be a benefit to make a lighter version of the software which does not have any impact on the performance of the computer's hardware."
"When it first starts up, it takes a lot of processing power when the machine is initially booted. Improving the startup side could be beneficial."
"The tool is complex and expensive."
"The availability and sustainability could also be improved."
 

Pricing and Cost Advice

"I rate the solution’s pricing a six or seven out of ten.."
"There is a license needed to use ESET Protect. The licensing cost is very low, it is approximately $10 per license."
"The product is cost-effective compared to one of its competitors."
"ESET PROTECT Enterprise is affordable."
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Top Industries

By visitors reading reviews
Comms Service Provider
22%
Computer Software Company
14%
Financial Services Firm
12%
Manufacturing Company
7%
Computer Software Company
20%
Comms Service Provider
12%
Government
11%
Financial Services Firm
10%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for ESET EDR/XDR?
I rate the solution’s pricing a six or seven out of ten. Our customers have a yearly license with no additional costs.
What needs improvement with ESET EDR/XDR?
The solution could improve how it scours each website.
What do you like most about ESET Protect?
The product enabled Zero-Day Protection for our environment. We never encountered any issues regarding threats.
What needs improvement with ESET Protect?
The management console could be improved. Sometimes, agents lose connection with the management console, and the administration team needs to reinstall the agents on the computers. This is a signif...
What is your primary use case for ESET Protect?
I use ESET PROTECT Enterprise for maximum protection on every computer in my organization. I work in a bank, and our security requirements mandate that we use only on-premise solutions.
 

Also Known As

ESET Secure Authentication
ESET Protect, ESET File Security
 

Overview

 

Sample Customers

Mitsubishi Motors, Canon
Information Not Available
Find out what your peers are saying about ESET EDR/XDR vs. ESET PROTECT Enterprise and other solutions. Updated: April 2025.
850,028 professionals have used our research since 2012.