No more typing reviews! Try our Samantha, our new voice AI agent.

ESET Cloud Apps Protection vs Trellix Email Security comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jan 18, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

ESET Cloud Apps Protection
Ranking in Email Security
45th
Average Rating
9.6
Reviews Sentiment
7.4
Number of Reviews
2
Ranking in other categories
Vulnerability Management (71st), Patch Management (23rd)
Trellix Email Security
Ranking in Email Security
15th
Average Rating
8.8
Reviews Sentiment
6.2
Number of Reviews
13
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of August 2026, in the Email Security category, the mindshare of ESET Cloud Apps Protection is 0.6%, up from 0.4% compared to the previous year. The mindshare of Trellix Email Security is 0.4%, up from 0.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Email Security Mindshare Distribution
ProductMindshare (%)
Trellix Email Security0.4%
ESET Cloud Apps Protection0.6%
Other99.0%
Email Security
 

Featured Reviews

LA
Team Manager at JJ soluciones
Great protection, good privacy, and helpful support
The only thing I would like is a way to open the email that is going to quarantine. Based on the level of security, they cannot open the email to check the message. Even for the administrator, you have to create a security copy to be sent, which will lock the log support. It's not easy for an admin to check and decide if the email is good or not. That is the only thing that I'm seeing could be improved. Basically, ESET doesn't have the ability to let the administrator release an email showing the message on the email. It's not possible. If you want to have an email review, you have to select an option to send a copy. In the way that they designed the system, for security, they are not letting anyone even have the admin privileges to make this happen. Privacy is at a really high level.
Anastasia Wairimu - PeerSpot reviewer
Team Manager at Ford
Gateway filtering has protected our organization and provides complete email threat prevention
In my opinion, the best features Trellix Email Security offers include its use for malware analysis as well as the enterprise-wide email quarantine system. My experience with the malware analysis and quarantine features is that they are easy to manage and they have been very effective because we have been able to quarantine any suspicious emails or prevent any attempt before it affects our systems. It is also very user-friendly and has a simple interface. Policies and rules are easy to create and they work with very little downtime or operational impact. Email delivery issues are easy to investigate and troubleshoot. Trellix Email Security has positively impacted my organization as it is user-friendly and does a good job detecting malicious attachments in email, providing complete email protection against all users and working well to stop advanced threats. The price is relatively the same as other competitors.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"We are close to having 99% or 98% detection."
"It's a trustworthy solution that is easy to learn."
"The most valuable features are the precision of detection and the level of customization of the policy."
"By using Trellix Email Security, we achieve reduced phishing attacks and ransomware risk from the email side, we are protected from advanced email threats and gain visibility of who is sending emails to our organization, and we achieve compliance of data protection, ensuring that we will not send sensitive data to the outside."
"Trellix Email Security is quite valuable and definitely provides a massive return on investments."
"Overall, I find Trellix Email Security to be a mature and ready solution, delivering very good protection, and scalability-wise, it is very promising."
"For email spam and malware threat prevention, Trellix Email Security just works and I really appreciate the product."
"Trellix Email Security has positively impacted my organization because we previously experienced a data leak due to an email virus, but now we are secure and not experiencing any of these issues, which is beneficial for the company's important data that we can now protect from threats."
"Trellix Email Security has positively impacted our organization."
"The impact of Trellix Email Security is very good, with reporting showing that above 90% of threats have been blocked monthly, indicating that Trellix Email Security has helped protect us from cyberattacks."
"In my opinion, the most useful functions or features in Trellix Email Security include sandboxing, anti-spam, some filters, and quarantine features, which are highly sought after because of the compliance and protection around the attack vectors on email."
 

Cons

"The specific domain file for Apache needs to be well-defined."
"It's not easy for an admin to check and decide if the email is good or not."
"However, it was somewhat difficult to block URL-based threats and the security settings were complex, making it difficult for us to use features beyond basic security."
"The customer support has been inconsistent with Trellix lately because there is a whole loopback hierarchy that you have to reach the customer service first, and then the engineer will respond, and then the customer service will feed you back again."
"Regarding technical support from Trellix, I would rate it a four because there is a lot of work that has to be done in terms of the support that is provided."
"The biggest area for improvement in Trellix Email Security is the pricing. The solution is quite expensive."
"When we talk about security, Trellix Email Security console is very complex."
"To improve Trellix Email Security, I think the dashboard details could be enhanced."
"Threat intelligence is adequate because they are using Microsoft GTI threat intelligence, but we need to increase protection against phishing and spam mails."
"Trellix Email Security can be improved in several areas."
 

Pricing and Cost Advice

"The solution provides affordable pricing for medium sized industries."
Information not available
report
Use our free recommendation engine to learn which Email Security solutions are best for your needs.
909,725 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Construction Company
14%
Comms Service Provider
14%
Computer Software Company
9%
Financial Services Firm
7%
Construction Company
14%
Computer Software Company
11%
Financial Services Firm
11%
Outsourcing Company
11%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise4
Large Enterprise7
 

Questions from the Community

Ask a question
Earn 20 points
What is your experience regarding pricing and costs for Trellix Email Security?
My experience with pricing, setup cost, and licensing for Trellix Email Security is that everything good has a price. When we look at the cost relative to what it secures, I think that is acceptabl...
What needs improvement with Trellix Email Security?
Trellix Email Security can be improved in several areas. Although it has almost all the features that an email security tool should have, it could advance further with different types of attacks th...
What is your primary use case for Trellix Email Security?
My main use case for Trellix Email Security is for external communication, where we use the IOCs that we already have for phishing domains to capture phishing emails. For internal emails and outbou...
 

Also Known As

ESET Mail Security
No data available
 

Overview

Find out what your peers are saying about ESET Cloud Apps Protection vs. Trellix Email Security and other solutions. Updated: August 2026.
909,725 professionals have used our research since 2012.