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Field Effect MDR vs eSentire comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

eSentire
Ranking in Managed Detection and Response (MDR)
30th
Average Rating
7.6
Reviews Sentiment
7.3
Number of Reviews
2
Ranking in other categories
No ranking in other categories
Field Effect MDR
Ranking in Managed Detection and Response (MDR)
3rd
Average Rating
9.2
Reviews Sentiment
7.6
Number of Reviews
30
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of June 2025, in the Managed Detection and Response (MDR) category, the mindshare of eSentire is 1.5%, down from 1.5% compared to the previous year. The mindshare of Field Effect MDR is 3.3%, up from 2.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Managed Detection and Response (MDR)
 

Featured Reviews

reviewer2136705 - PeerSpot reviewer
A solid product for security, but the MSP program should be simpler
Their MSP program should be made much more simple. It's too convoluted in its process. They have two different kinds of people that sell their product. They have resellers and MSPs. A reseller would just be a company going and saying that I need licenses, and that in turn goes to eSentire, which then goes to the customer, and they do the transaction. We were on the MSP side. We were the ones who took a potential customer to eSentire, and we were the ones who closed the deals. We were the ones who went through everything, and in the end, it was just a notice saying that let's spin up a new tenant. That's the kind of difference we're talking about. From my standpoint, their MSP program, in general, needed to be worked on. It should be made much more simple. It's too convoluted in its process. I know it was in the process of being revamped, and as of the end of January, it was not finished. That was the last contact I had with eSentire, but I know that, at this point of the year, they were supposed to have rolled that new MSP program out to take care of all of the negative things. They were going through that process and making it much better. Once they get that implemented, they will be a good, solid vendor.
Rob Schenk - PeerSpot reviewer
The most valuable aspect of the solution is the comprehensive visibility it offers
The most valuable aspect of Field MDR is the comprehensive visibility the solution offers. Most solutions cover the traditional threat landscape for endpoints, including computers, endpoints, servers, etc. However, there are also risk within the network environment, such as WiFi, mobile, the Internet of Things, smart TVs, video surveillance systems, etc., that have associated vulnerabilities. These devices may not be actively managed or protected in most environments. Field Effect MDR gives you visibility across the entire ecosystem. With this broad visibility, you can significantly lower your operational risk. Field Effect has a team of high-quality security analysts reviewing the initial triage to determine whether an alert is actionable. They clear out the false positives and feed our security operation center actionable alerts. It lets us save time because we're only dealing with real issues instead of weeding out the false positives and wasting time. Managing Field Effect is straightforward. We have a good internal process to manage this. It's mainly about having some automation in place to streamline things and having some processes for keeping my software and third-party patching up to date. A lot of security alerts fall in those areas. It helps us identify issues quickly and lower the overall risk for our client rate. It groups alerts by risk levels. The nomenclature is straightforward and easy to understand. Our engineers and technicians are well-versed in the topic.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The managed detection response (MDR) product was the most valuable."
"The Managed Detection and Response (MDR) feature was really good and most valuable. We were handling very sensitive data, and we needed a quick response in real-time, which eSentire provided. It was also cost-effective, and their SOC team was very responsive."
"The most valuable features are Action Recommendations of Observations, which keep us informed about existing vulnerabilities so we can proactively update our endpoints and those of our customers against potential threats."
"It is easy to manage surveillance."
"Hackers are trying to breach a business when they least expect it - that's often at night, weekends, and holidays. Covalence never sleeps or misses a second of monitoring."
"The most valuable aspects of Covalence for me are the exceptional customer service and the support from the dedicated team."
"The feature I've found the move valuable is the 24/7 monitoring."
"The most valuable feature is the network traffic monitoring function."
"I appreciate the "set it and forget it" nature of Field Effect Covalence."
"There are user notifications about our cloud solutions and access, meaning authentication and possible breaches. Overall, the notifications and alerts are valuable. There are also new features like the DNS protection, which is quite good."
 

Cons

"From my standpoint, their MSP program, in general, needed to be worked on. It should be made much more simple. It's too convoluted in its process. I know it was in the process of being revamped, and as of the end of January, it was not finished."
"Its GUI can be a lot better."
"They could use more third-party integrations with other MSP tools."
"The ConnectWise PSA integration is two-way but does not send our comments back to the Field Effect portal."
"Because this is a security solution, I would recommend that they extend their support hours, and perhaps for emergencies, even to 24/7 or 24/5."
"I would like Covalence to include patching."
"Covalence should provide a live view of the endpoint because the endpoint view in the portal is 5 to 15 minutes behind the actual status of the endpoint and its vulnerabilities. When it doesn't update with the actual status, it makes managing those things harder because sometimes something gets updated, and one of those vulnerabilities has gone away, but that doesn't appear in the ARO."
"I'd love the price to be a little bit less."
"Field Effect MDR could broaden its cloud application integrations to integrate better with Office 365, Azure, Salesforce, etc. They integrate about 15 to 20 out of the box. I'd love to see a lot more than that."
"If they can include an email filter system, that would be great."
 

Pricing and Cost Advice

"The MSP model we were in needed some work. It was not MSP-friendly, which means that an MSP is going to say that I have five thousand endpoints that I will eventually get to you, but for now, we're gonna start moving and let me purchase a thousand. So, you buy a thousand licenses, and you ramp up to that thousand. When you're ready to move on, you buy the next how many. That's the way an MSP likes to work, whereas it was a little bit different with eSentire. You had to purchase specific amounts for specific customers. It wasn't very friendly when it came to pricing for MSPs."
"It was cost-effective and not very expensive. Licensing was on a yearly basis. There were no additional costs to the standard licensing fee."
"Field Effect is fairly priced from my perspective. You get a lot of bang for the buck with this and a level of visibility that provides you with greater peace of mind knowing that the system is carefully monitored. You also have automated responses for known malicious behavior at any time of the day. Someone could have their Office 365 mailbox compromised at 2 in the morning on a Saturday when most people are asleep or not paying attention, and the system can prevent an issue in an automated way."
"The pricing isn't sized, so Field Effect doesn't make it easy for anything under 25 users. I'm not crazy about that."
"Covalence is cost-effective."
"We're currently enrolled in the volume package, which offers tiered pricing based on usage."
"A top-tier competitor to Field Effect in Magic Quadrant that we had been using until our switch to Field Effect was a great product, but each capability had an additional charge. We had to license modules separately, and each of those add-ons had to be added onto its own consumption and agreement. It was a nightmare from a billing perspective because we had multiple agreements, and each one had a jagged anniversary or a renewal anniversary. It was a nightmare, whereas Field Effect MDR is one product."
"Field Effect Covalence's pricing is just right."
"It is a little pricey. It is a little on the high end, but we are continuing to use it. We signed the contract and have not canceled, so we find value in having it."
"The cost of the solution is high."
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Top Industries

By visitors reading reviews
Financial Services Firm
14%
Computer Software Company
13%
Government
10%
Manufacturing Company
8%
Computer Software Company
54%
Government
4%
Retailer
4%
Non Profit
4%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about Field Effect Covalence?
It is very user-friendly. We have regular reports to see what is going on.
What is your experience regarding pricing and costs for Field Effect Covalence?
Pricing was initially a concern, but the recent updates have resolved that by offering a more accessible buying cost.
What needs improvement with Field Effect Covalence?
Some resources lack experience, but issues can be escalated to more knowledgeable contacts. Pricing needed improvement, which was addressed by reducing the buying cost recently. Like any product, s...
 

Also Known As

No data available
Field Effect Covalence
 

Overview

 

Sample Customers

Melissa & Doug, Mavenir System, COMMONFUND
Information Not Available
Find out what your peers are saying about Field Effect MDR vs. eSentire and other solutions. Updated: April 2025.
857,028 professionals have used our research since 2012.