

Entrust Identity Enterprise and Microsoft Entra External ID compete in the identity management space. Microsoft Entra External ID stands out due to its comprehensive features, despite higher costs.
Features: Entrust Identity Enterprise provides robust authentication mechanisms, strong identity management capabilities, and adaptive policies for secure access. Microsoft Entra External ID integrates seamlessly, offers scalability, and implements advanced security protocols that are highly attractive for enterprise-level identity management needs.
Ease of Deployment and Customer Service: Entrust Identity Enterprise is recognized for its straightforward deployment model and responsive customer service. Microsoft Entra External ID offers a cloud-first deployment approach with excellent cloud integration capabilities, although its customer service may not be as personalized.
Pricing and ROI: Entrust Identity Enterprise generally has a lower setup cost, offering a quicker return on investment for budget-conscious organizations. Microsoft Entra External ID, while needing more initial investment, promises a potentially better ROI in environments requiring sophisticated identity management solutions.
| Product | Mindshare (%) |
|---|---|
| Microsoft Entra External ID | 1.6% |
| Entrust Identity Enterprise | 1.1% |
| Other | 97.3% |
| Company Size | Count |
|---|---|
| Small Business | 5 |
| Midsize Enterprise | 1 |
| Large Enterprise | 2 |
| Company Size | Count |
|---|---|
| Small Business | 9 |
| Midsize Enterprise | 2 |
| Large Enterprise | 6 |
Entrust Identity Enterprise is recognized for its ease of use, reliability, and advanced authentication options, aligning with CISA zero trust guidelines and offering strong support for both mobile and desktop environments.
Entrust Identity Enterprise provides a comprehensive identity management system, facilitating seamless authentication across banking, government, and enterprise industries. The platform offers robust security with its risk engine and extensive API support, ensuring smooth version transitions. While its cloud version boasts intuitive usability and prompt updates, the on-premises version requires enhancements for feature parity and pricing adjustments. Integration challenges with platforms like Azure, AWS, and GCP are noted, particularly with virtual machine desktop setups.
What are the key features of Entrust Identity Enterprise?Entrust Identity Enterprise is widely implemented in the banking, government, and large enterprise sectors. Organizations leverage it for secure access to online banking, cloud portals, and VPNs using multifactor authentication methods. It monitors external user access and mitigates threats from compromised credentials, supporting both internal and external customer authentication.
Microsoft Entra External ID provides streamlined identity management with features like Active Directory integration, multi-factor authentication, and centralized user management, supporting both B2C and B2E needs. It's designed to enhance security while simplifying access management across applications.
Microsoft Entra External ID enhances identity management by offering easy setup, robust monitoring, and centralized user management. It supports compliance with comprehensive reporting and integrates seamlessly with Azure. While it facilitates cross-company collaboration, user lifecycle management, and B2B guest access, users note the need for improved technical support, faster synchronization speeds, and more customizable interfaces. Integration with open-source software, legacy tools, and ERP systems is advised along with a more predictable pricing model and improved federated login security. Current licensing complexity and the need for more user-friendly interfaces are areas for development.
What are the most important features?In sectors like IT, finance, and healthcare, Microsoft Entra External ID is utilized for managing complex access needs and compliance requirements, supporting projects involving Active Directory, Microsoft Teams, and cloud-based infrastructures. These industries leverage its capabilities for managing identities and improving secure collaboration while ensuring alignment with existing on-premises systems.
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