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eSentire vs enhanced.io comparison

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Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

enhanced.io
Ranking in Managed Detection and Response (MDR)
25th
Average Rating
9.6
Reviews Sentiment
9.3
Number of Reviews
2
Ranking in other categories
Vulnerability Management (51st), SOC as a Service (6th), Extended Detection and Response (XDR) (35th)
eSentire
Ranking in Managed Detection and Response (MDR)
26th
Average Rating
7.6
Reviews Sentiment
7.3
Number of Reviews
2
Ranking in other categories
No ranking in other categories
 

Featured Reviews

MarkFrancis - PeerSpot reviewer
MD at Stability IT Support
Managed security service has transformed 24 7 monitoring and enabled new revenue streams
I think they do a very good job of improving; they are always making changes to their systems, their processes, and we are forever getting messages to say that something is being upgraded or a process is being changed. The other good thing is that things stay the same with the people; we feel completely in the safe hands of the team that we have been using since day one. The last thing that we spoke to them about was a different pricing structure and they followed up and released a different pricing structure which allowed things to be more granular for smaller customers.
reviewer2136705 - PeerSpot reviewer
Independent Information Technology Consultant at a non-profit with 1-10 employees
A solid product for security, but the MSP program should be simpler
Their MSP program should be made much more simple. It's too convoluted in its process. They have two different kinds of people that sell their product. They have resellers and MSPs. A reseller would just be a company going and saying that I need licenses, and that in turn goes to eSentire, which then goes to the customer, and they do the transaction. We were on the MSP side. We were the ones who took a potential customer to eSentire, and we were the ones who closed the deals. We were the ones who went through everything, and in the end, it was just a notice saying that let's spin up a new tenant. That's the kind of difference we're talking about. From my standpoint, their MSP program, in general, needed to be worked on. It should be made much more simple. It's too convoluted in its process. I know it was in the process of being revamped, and as of the end of January, it was not finished. That was the last contact I had with eSentire, but I know that, at this point of the year, they were supposed to have rolled that new MSP program out to take care of all of the negative things. They were going through that process and making it much better. Once they get that implemented, they will be a good, solid vendor.
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Top Industries

By visitors reading reviews
No data available
Manufacturing Company
12%
Construction Company
12%
Government
9%
Financial Services Firm
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for enhanced.io?
enhanced.io understands our market and provides reasonable pricing, setup cost, and licensing, which accommodates market demands.
What needs improvement with enhanced.io?
There are many managed services related to cloud-based endpoint and network security solutions that can be improved. The market is moving towards cloud security, so enhanced.io should consider prov...
What is your primary use case for enhanced.io?
enhanced.io provides us managed SIEM and SOC services; it's basically SOC as a Service with SIEM integrated into it. We reach out to a customer and ask if they have any SIEM or SOC in their company...
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Overview

 

Sample Customers

Information Not Available
Melissa & Doug, Mavenir System, COMMONFUND
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