What is ELMA 365?
ELMA 365 is a low-code BPM platform that helps businesses accelerate digital transformation and innovate faster. With ELMA365 you can deliver enterprise-grade apps and automate processes with little to no coding.
ELMA 365 Applications
ELMA 365 integrated applications cover all your business needs:
• Sales & Customer Relationship Management (CRM);
• Content and Document Management (ECM);
• Project Management;
• Robotic Process Automation (RPA)
and more.
The BPM app allows non-technical users to effortlessly create even the most complex business processes. Drag-and-drop process designer provides simplicity for modelling and accelerates the implementation of changes. Built-in monitoring tools help find bottlenecks and improve overall company’s performance.
The CRM app introduces a holistic approach to customer relationships management and sales. The whole process is automated and managed from the lead acquisition to closed deal, including processing of documentation and post-sale service.
The ECM app facilitates document management and electronic data exchange, all powered by a BPM engine.
The Projects app helps employees plan and control project activities, communicate, stay within budget and on schedule.
The RPA app prevents human errors and speeds up the working process by delegating routine tasks to software robots.
Escala CRM is a dynamic CRM solution, designed to optimize customer relationship management processes. It offers a robust set of features tailored for efficiency and productivity in managing client interactions.
Escala CRM caters to businesses looking for a comprehensive tool to streamline communications, enhance customer engagement, and drive sales efficiency. Known for its customizable dashboard and integrated analytics, it aids in delivering insightful data that empowers decision-making. While it offers valuable features like automation and integration with other platforms, users have noted areas for improvement, such as enhanced mobile functionality and more intuitive reporting options.
What are the key features of escala CRM?
- Customization: Tailor functionalities according to specific business requirements.
- Analytics: Generate comprehensive reports to track performance indicators.
- Integration: Seamlessly connect with third-party applications to enhance productivity.
- Automation: Streamline workflows to improve operational efficiency.
What benefits should you expect when using escala CRM?
- Increased Efficiency: Automate repetitive tasks to save time.
- Enhanced Decision Making: Access to insightful analytics.
- Improved Customer Engagement: Better communication tools lead to stronger relationships.
- Scalability: Adapt and grow with your business needs.
Implementing escala CRM can vary across industries. In healthcare, it helps manage patient interactions more effectively, while in retail, it supports targeted marketing campaigns. Each industry can leverage its features to meet specific operational demands, maximizing return on investment.
