We performed a comparison between Elastic Observability and Infraon IMS based on real PeerSpot user reviews.
Find out in this report how the two IT Infrastructure Monitoring solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."We can view and connect different sources to the dashboard using it."
"Machine learning is the most valuable feature of this solution."
"It has always been a stable solution."
"The architecture and system's stability are simple."
"The solution is open-source and helps with back-end logging. It is also easy to handle."
"It is a powerful tool that allows users to collect and transform logs as needed, enabling flexible visualization and analysis."
"The price is very less expensive compared to the other solutions."
"The Elastic User Interface framework lets us do custom development when needed. You need to have some Javascript knowledge. We need that knowledge to develop new custom tests."
"The most valuable feature is alerting. We get email alerts when a link is down that tell us which device is having a problem."
"The feature that I like the most and the best part is the customization."
"The role-based dashboards provide data points and charts and topology diagrams in a single window. It's like a spider web, where the application, connectivity, and everything is defined for each user of those applications."
"Our response time is within 30 minutes for any support. This solution provides alerts immediately, so we are within our SLA, giving efficiency to our support."
"It is a stable product. After the initial configuration, you don't have to tweak it much. All systems of Everest IMS work perfectly."
"Their discovery is very quick and they have a CSV file upload mechanism that allows you to onboard five thousand devices a day."
"The backup, restore, and comparison features are all good."
"We use the solution to automatically trigger processes to help us resolve issues. The whole IT process has been automated, such as trying to map all the users and the escalation process. So, if any issue happens, we get an SMS and WhatsApp of the report. If there is a critical issue this has to be sorted out, like the entire data center being down, then there is an alarm."
"Elastic Observability is an excellent product for monitoring and visibility, but it lacks predictive analytics. Most solutions are aligned with the AIOps requirements, but this piece is missing in Elastic and should be included."
"More web features could be added to the product."
"The solution would be better if it was capable of more automation, especially in a monitoring capacity or for the response to abnormalities."
"Elastic APM's visualization is not that great compared to other tools. It's number of metrics is very low."
"The price is the only issue in the solution. It can be made better and cheaper."
"The interface could be improved."
"The cost must be made more transparent."
"Elastic Observability needs to improve the retrieval of logs and metrics from all the instances."
"The graphical view of the topology does not show us all of the connectivity in our network, which is something that could be improved."
"The GUI is in need of improvement. It is not drag-and-drop or easy to use."
"We have enquired if there are any possibilities of monitoring non-IPBS devices."
"This solution is available in SaaS. The reason why we have not gone to SaaS is they do not have a country-specific separation of assets. There are GDPR and other requirements that might require country-specific sensitive information to be filtered as well as other things that need to be taken care of. Normally, if we need to do any compliance, like ISO27000 compliance, they don't have such a report within their system. This kind of report is missing from their SaaS. That is one of the reasons that we have gone to the on-prem version, where I am assured that my data is secure."
"I would like to have the option to add a new device or meet with the next release. Right now, it needs to be done from the backend which results in a heavy reliance on R&D."
"There might be some features in other products that are currently not there in Everest IMS and can be included. I have not yet compared it with any other product."
"I would like to see an integrated view of Infraon IMS and Infraon Desk. It would be very helpful if that were integrated into the solution."
"Email support is a bit slow. Once you drop an email, it takes time."
Elastic Observability is ranked 10th in IT Infrastructure Monitoring with 22 reviews while Infraon IMS is ranked 64th in IT Infrastructure Monitoring. Elastic Observability is rated 7.8, while Infraon IMS is rated 8.4. The top reviewer of Elastic Observability writes "The user interface framework lets us do custom development when needed. ". On the other hand, the top reviewer of Infraon IMS writes "Provides data accuracy for availability and policy harmonization". Elastic Observability is most compared with Dynatrace, New Relic, AppDynamics, Azure Monitor and Datadog, whereas Infraon IMS is most compared with Zabbix and Microsoft Configuration Manager. See our Elastic Observability vs. Infraon IMS report.
See our list of best IT Infrastructure Monitoring vendors and best Cloud Monitoring Software vendors.
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