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EdgeVerve AssistEdge RPA vs HelpSystems Automate comparison

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Featured Review
Buyer's Guide
Robotic Process Automation (RPA)
July 2022
Find out what your peers are saying about UiPath, Automation Anywhere, Microsoft and others in Robotic Process Automation (RPA). Updated: July 2022.
622,358 professionals have used our research since 2012.
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"Good email automation and XL automation."

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"The most valuable feature is the drag-and-drop interface, which is very Windows-like.""We have found the pricing to be very reasonable.""The most valuable features for my client are timing and scheduling.""The licensing of the product is very good. You only need to license it once and then you have it forever.""This tool has machine learning and voice recognition and computer vision, which are both quite useful aspects. These aren't available in other tools. It's a good addition to this tool and it gives the solution an edge on the market.""The pricing is excellent. I would give them perfect marks in that regard.""The solution is continuously adding more integrations to help with workflows and bot and task creation.""I actually quite liked the no-coding functionality."

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Cons
"Lacks integration with third party tools."

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"The interface could be more user-friendly and easier to navigate.""Some companies have asked for voice integration. This is likely part of the roadmap.""It's possible that they could use a stronger community for seeking guidance and help.""The technical support could be better. We suffer from language barriers, as we are in Argentina.""The solution has a very weak knowledge base.""The vendor is currently working on a solution that allows us to automatically create a process that is based on a document that we receive via email.""The documentation is not that great.""They do not encrypt passwords, so this is an issue with HIPAA compliance."

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Pricing and Cost Advice
Information Not Available
  • "I like the way this solution is priced because you can buy a license, or you can buy the software outright."
  • "It comes with a package that costs approximately $20,000 USD per year."
  • "While solutions like UiPath and Blue Prism cost around $11,000-$12,000 for each license, this product costs around $7,000 and you can keep it forever."
  • More HelpSystems Automate Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:Good email automation and XL automation.
    Top Answer:The solution could be improved if it provided integration with third party tools like Python, native integration, which is very important. I'd also like to see AI machine learning, natural language… more »
    Top Answer:The primary use case is similar to what it would be if you were using UiPath, Automation Anywhere or Blue Prism. It's a typical RPA solution, it's deployed for a business process or any process that a… more »
    Top Answer:We have found the pricing to be very reasonable.
    Top Answer:We pay the licensing fees on a yearly basis. The pricing is good.
    Top Answer:The OCR needs improvement. The solution needs image recognition to integrate front-end and back-end workflows. They need to offer better organization of image capturing for image recognition. The… more »
    Ranking
    Views
    1,565
    Comparisons
    1,201
    Reviews
    1
    Average Words per Review
    333
    Rating
    7.0
    Views
    2,396
    Comparisons
    1,558
    Reviews
    6
    Average Words per Review
    695
    Rating
    7.7
    Comparisons
    Also Known As
    AssistEdge RPA
    Automate
    Learn More
    Overview

    AssistEdge is a cohesive automation platform built with a suite of automation and AI
    capabilities. It enables enterprises to realize the full potential of automation by offering
    scalability, security, intelligence, and innovation.
    AssistEdge suite of products takes customers across the automation journey.

    AssistEdge Discover helps accelerate and amplify the power of automation through process
    discovery. It leverages user key strokes and sophisticated neural network algorithms to create
    an effective automation blueprint.
    AssistEdge RPA provides enterprises with a holistic suite for their complete automation journey
    — from process discovery to attended and unattended automation and orchestrating the
    human-digital workforce.
    The latest version, AssistEdge RPA 18.0, is an enterprise-grade platform that comes with
    industry-leading capabilities around scalability, security, and performance. Equipped with
    cognitive engine ‘Albie’, it seamlessly unifies the human and digital workforce, empowering
    enterprises to traverse the ‘Automation Singularity’ journey.
    AssistEdge Cloud RPA brings together the power of AssistEdge, Cloud infrastructure and Deep
    Automation. Powered by standard cloud infrastructure and a flexible service model, it enables
    enterprises with intelligent automation as a service and accelerates times to value.
    AssistEdge Engage is an intelligent automation platform that utilizes AI and RPA to help
    organizations reimagine their contact centers and achieve superior customer experience. It
    provides a 360-degree view of the customers, provides insights based on past interactions and
    behavioral patterns, thereby increasing customer satisfaction.
    AssistEdge Community Edition is a lighter version of AssistEdge RPA designed for community
    users, including students, developers, and professionals.

    Modular dealership management system that includes service dispatching, accounts payable, vehicle merchandising, parts invoicing.
    Offer
    Learn more about EdgeVerve AssistEdge RPA
    Learn more about HelpSystems Automate
    Sample Customers
    OpenReach Service, Ricoh Americas Corporation, Event Hospitality & Entertainment
    Aldergrove Financial Group, Preferred Health Professionals, Mindbeam Technologies, First Credit Union in British Columbia, Vestcom International, Prime Liberty Benefits, University of Tampa, CNLBancshares, World Precision Instruments, BJ's Restaurants, Globe Pequot Press, Accudata Technologies, Norton Healthcare, Pacific Toxicology Laboratories
    Top Industries
    VISITORS READING REVIEWS
    Computer Software Company40%
    Comms Service Provider14%
    Energy/Utilities Company8%
    Manufacturing Company7%
    VISITORS READING REVIEWS
    Computer Software Company23%
    Comms Service Provider17%
    Financial Services Firm8%
    Government7%
    Company Size
    VISITORS READING REVIEWS
    Small Business15%
    Midsize Enterprise9%
    Large Enterprise76%
    REVIEWERS
    Small Business60%
    Midsize Enterprise20%
    Large Enterprise20%
    VISITORS READING REVIEWS
    Small Business23%
    Midsize Enterprise18%
    Large Enterprise58%
    Buyer's Guide
    Robotic Process Automation (RPA)
    July 2022
    Find out what your peers are saying about UiPath, Automation Anywhere, Microsoft and others in Robotic Process Automation (RPA). Updated: July 2022.
    622,358 professionals have used our research since 2012.

    EdgeVerve AssistEdge RPA is ranked 25th in Robotic Process Automation (RPA) with 1 review while HelpSystems Automate is ranked 13th in Robotic Process Automation (RPA) with 8 reviews. EdgeVerve AssistEdge RPA is rated 7.0, while HelpSystems Automate is rated 7.6. The top reviewer of EdgeVerve AssistEdge RPA writes "Provides good email automation and XL automation; lacks integration with third party tools". On the other hand, the top reviewer of HelpSystems Automate writes "Great technical support, with lots of features added regularly and very good scalability capabilities". EdgeVerve AssistEdge RPA is most compared with UiPath, Blue Prism, Automation Anywhere (AA), Kryon RPA and AutomationEdge, whereas HelpSystems Automate is most compared with UiPath, Microsoft Power Automate, Automation Anywhere (AA), Blue Prism and Red Hat Ansible Automation Platform.

    See our list of best Robotic Process Automation (RPA) vendors.

    We monitor all Robotic Process Automation (RPA) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.