DX NetOps vs Observer GigaStor comparison

Broadcom and Viavi Solutions are both solutions in the Network Monitoring Software category. Broadcom is ranked #37 with an average rating of 8.8, while Viavi Solutions is ranked #86. Broadcom holds a 0.7% mindshare in NMS, compared to Viavi Solutions’s 0.4% mindshare. Additionally, 100% of Broadcom users are willing to recommend the solution, compared to 100% of Viavi Solutions users who would recommend it.

DX NetOps

Read 10 DX NetOps reviews

1,841 Views
1,638 Comparison Views

100% willing to recommend

Observer GigaStor

Read 7 Observer GigaStor reviews

1,238 Views
780 Comparison Views

100% willing to recommend

DX NetOps

Observer GigaStor

Comparison Buyer's Guide

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Executive SummaryUpdated on Oct 10, 2024

Observer GigaStor and DX NetOps compete in the network performance solutions category. DX NetOps has the upper hand due to its robust features and scalability, making it preferable for comprehensive network management.

Features: Observer GigaStor provides detailed packet-level analysis, user-centric interface, and comprehensive network visibility. DX NetOps offers in-depth performance management, extensive integration capabilities, and a holistic view of network operations.

Room for Improvement: Observer GigaStor could enhance its scalability, integration capabilities, and feature set to compete better with enterprise-level solutions. DX NetOps might improve its user interface, simplify its deployment process, and focus on packet-level analysis for more precise troubleshooting.

Ease of Deployment and Customer Service: Observer GigaStor offers straightforward deployment with responsive customer service for quick operational readiness. DX NetOps, despite a more complex deployment, provides comprehensive support for setup and management.

Pricing and ROI: Observer GigaStor presents a competitive setup cost with a focus on quick ROI through improved troubleshooting. DX NetOps involves a potentially higher initial investment with long-term ROI, driven by expansive features and scalability in extensive environments.

To learn more, read our detailed DX NetOps vs. Observer GigaStor Report (Updated: March 2026).

Buyer's Guide

DX NetOps vs. Observer GigaStor

March 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

DX NetOps

Ranking in Network Monitoring Software

37th

Average Rating

8.6

Reviews Sentiment

6.2

Number of Reviews

Ranking in other categories

AIOps (18th)

Observer GigaStor

Ranking in Network Monitoring Software

86th

Average Rating

9.0

Reviews Sentiment

8.1

Number of Reviews

Ranking in other categories

Network Troubleshooting (14th), Network Packet Broker (NPB) (9th)

Mindshare comparison

As of April 2026, in the Network Monitoring Software category, the mindshare of DX NetOps is 0.7%, up from 0.6% compared to the previous year. The mindshare of Observer GigaStor is 0.4%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Network Monitoring Software Mindshare Distribution
Product	Mindshare (%)
DX NetOps	0.7%
Observer GigaStor	0.4%
Other	98.9%

Network Monitoring Software

Featured Reviews

Balabrahmam_Chakka

Senior Program Manager at Tata Consultancy Services

Has provided topological insights and dashboard-driven network visibility across complex environments

DX NetOps can be improved by expanding its integrations with different tools, as it can currently integrate with Spectrum and other Broadcom products. It would be beneficial to gain integration capabilities with tools such as New Relic or SolarWinds. Integration with DX NetOps occurs through API, which fetches metrics from those tools, and this is currently happening in our area, with DX NetOps receiving data not only from Spectrum but also from New Relic and SolarWinds. DX NetOps could be improved by providing more communication methods beyond SNMP traps to accommodate different private clouds, especially as customers increasingly adopt vendor-specific clouds. For example, Sainsbury's uses SAP cloud, SAS, and Oracle cloud, where monitoring is not currently possible through DX NetOps and Spectrum, which are limited to certain mechanisms. Within the organization, SNMP is usable, but to display metrics from outside the organization, different communication methods such as agent-based connections, TCP/IP, or secured connections are necessary—features not currently available in DX NetOps and Spectrum.

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Jeroen-Dubbelman

Director at Bitrate

Aids significantly in the threat-hunting process and provides a score-based evaluation of user experience

There are many valuable features, but understanding end-user response times stands out. It provides a score-based evaluation of user experience, helping customers quickly pinpoint whether issues originate from the network, server, client, or application. Additionally, it facilitates in-depth analysis of application dependencies. The retrospective network analysis capability of Observer GigaStor has been beneficial. It's a pivotal feature for network performance solutions. However, I prefer to consider the entire solution suite - GigaStor, along with GigaFlow and Apex - for comprehensive network visibility and monitoring. So, I prefer to integrate all three solutions to provide the best visibility. They complement each other well, with Apex aggregating and correlating data from both GigaStor and GigaFlow to enhance environmental understanding and troubleshooting efficiency.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The solution is stable."

"The AI is the best feature in this solution."

"Real-time insights through DX NetOps benefit diagnosing and resolving network issues since Spectrum has all sorts of details, but it lacks dashboards and a readable tabular format."

"It's good for root cause analysis for network problems and network link problems."

"It is straightforward to configure, and you can quickly gather data from your infrastructure."

"I like that it provides an overall view of our network. From the topology view to every event, we can view it. We can also see the interface utilization for future capacity planning. It fits our use case and environment."

"DX NetOps network monitoring and fault tolerance are the absolute best in the market, especially for the Indian market."

"The best features I've seen so far with DX NetOps are that it can work with large scale systems, and it has a lot of functionalities and matrices."

More DX NetOps pros

"I also have the ability to see an application's performance, to see what's going on, why a network is slow, why this program for this user is experiencing a delay or some network issue"

"If you have the opportunity, I would strongly encourage you to get it, because it makes the IT experience easier and more flexible, by providing the ability to see things in your networks like the directory packet label."

"This solution allows us to see exactly what is going on in the network and we can very quickly solve issues with users."

"It's able to capture packets and, after a long time, you can come and use that information; to check, to analyze - everything you would want to do. So it's very good and helpful if you want to protect your data. It is stored in a certain place where you can access it every time you want to analyze it."

"It can help to write your rules, organize firewalls, your block, and also your protocols and IP address to come in or out of your network."

"Go take a look at it. It's a great product and has great capabilities."

"I have no regrets using this product, I am very satisfied for what I paid for it and for the things I am able to do with the product."

"This solution allows us to see exactly what is going on in the network and we can very quickly solve issues with users."

More Observer GigaStor pros

Cons

"Technical support needs to be better. They need to be more knowledgeable and responsive."

"One improvement that could make the product better is to streamline its modules into a more cohesive solution."

"The licensing cost of DX NetOps is expensive, not very affordable, and on the top of the price range in the market."

"I would like DX NetOps to integrate with all Broadcom products in the future to make it closer to a rating of 10."

"DX NetOps is somewhat convoluted, and some of the programming constructs can be documented or driven through languages such as Python, Perl, and shell scripting, but they have their proprietary language, which may not be very user-friendly."

"Lacks dashboards and better integration with other solutions."

"DX NetOps could be improved by providing more communication methods beyond SNMP traps to accommodate different private clouds, especially as customers increasingly adopt vendor-specific clouds."

"It would be useful to have more AI features."

More DX NetOps cons

"Maybe the graphical user interface could be simplified to allow people to use it more easily. It's already good, but they can work more on it to make it even easier."

"Graphics need improvement. Because a lot of the information there you have to input first in some case to have full potential. It could be more automated."

"I would like to have more than 4TB of storage available in the portable version of this solution."

"The Observer Console UI is consistent and stable, but could use some updating to be more modern."

"The interface is pretty complex, so for the average user, it takes a while to get up to speed with it. I would like it to be more user-friendly."

"I would like to have more than 4TB of storage available in the portable version of this solution."

"Maybe the graphical user interface could be simplified to allow people to use it more easily."

"There are some issues, in our environment that puts processing restraints on the Gigastor when turning on trending data to be sent to APEX."

More Observer GigaStor cons

Pricing and Cost Advice

Information not available

"It's quite expensive."

"It depends on the requirements you have. There are three types of license. There's the updates license, the work group license, and the workstation license."

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Top Industries

By visitors reading reviews

Financial Services Firm

18%

Computer Software Company

10%

Construction Company

Healthcare Company

Construction Company

20%

Financial Services Firm

14%

Wholesaler/Distributor

Computer Software Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	4
Midsize Enterprise	1
Large Enterprise	5

By reviewers
Company Size	Count
Small Business	5
Large Enterprise	3

Questions from the Community

What is your experience regarding pricing and costs for DX NetOps?

The pricing is fair for the level of enterprise capability it provides. Proper sizing and planning during deployment helps optimise licensing and overall cost. Anyone adopting it should account for...

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What needs improvement with DX NetOps?

I would like DX NetOps to integrate with all Broadcom products in the future to make it closer to a rating of 10. I would particularly like it to integrate with the Symantec portfolio and the Carbo...

See all answers

What is your primary use case for DX NetOps?

I use DX NetOps for large-scale network monitoring, fault detection, and performance analysis. My work involves evaluating how well it handles distributed environments, event correlation, and proac...

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What do you like most about Observer GigaStor?

See all answers

What is your experience regarding pricing and costs for Observer GigaStor?

I would rate the pricing a ten out of ten. It's quite expensive.

See all answers

What needs improvement with Observer GigaStor?

GigaStor feeds into Apex. So, the area where there could be improvement would be in artificial intelligence. For example, the incorporation of more advanced machine learning or AI capabilities coul...

See all answers

Comparisons

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Compared 11% of the time

SolarWinds NPM vs DX NetOps

Compared 7% of the time

DX Spectrum vs DX NetOps

Compared 7% of the time

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Compared 14% of the time

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Compared 8% of the time

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Compared 8% of the time

IxChariot vs Observer GigaStor

Compared 7% of the time

NetBeez vs Observer GigaStor

Compared 6% of the time

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Product Reports

Buyer's Guide

DX NetOps

March 2026

Download DX NetOps product report

Buyer's Guide

Observer GigaStor

March 2026

Download Observer GigaStor product report

Overview

DX NetOps by CA Technologies, a Broadcom company, improves your time to value through advanced AI capabilities and unified network visibility that delivers simplified NetOps intelligence into the user experience that traverses modern architectures. DX NetOps accomplishes this through high scale, unified network monitoring that enables full-stack analytics for assuring traditional and modern architectures. DX NetOps converts inventory, topology, device metrics, faults, flow and packet analysis into actionable intelligence for network operations teams. Complimented by our AIOps solution, DX NetOps enables IT teams to establish proactive, autonomous remediation capabilities across the applications, infrastructure, and networks that fuel superior user experiences.

Broadcom

Observer GigaStor is a network analysis tool that comes in a variety of form factors, including rack mount, portable, and virtual. Capable of storing up to a petabyte of traffic for later analysis, GigaStor helps ensure optimal network and application performance.

Viavi Solutions

Sample Customers

Fujitsu

Cisco Systems, Hawaiian Telecom, Renown Health, State of Nevada, U.S. Department of Veteran Affairs, Allstate Insurance, Jack Henry & Associates, United States Airforce, US Bank, Blue Cross Blue Shield of Minnesota, Texas Tech University Health Sciences Center, Chicago Board Options Exchange

Buyer's Guide

DX NetOps vs. Observer GigaStor

March 2026

Free Report: DX NetOps vs. Observer GigaStor

Find out what your peers are saying about DX NetOps vs. Observer GigaStor and other solutions. Updated: March 2026.

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