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Druva Phoenix vs N-able Cove Data Protection comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Druva Phoenix
Ranking in Cloud Backup
16th
Ranking in SaaS Backup
7th
Average Rating
8.6
Reviews Sentiment
6.9
Number of Reviews
7
Ranking in other categories
Disaster Recovery as a Service (5th), Disaster Recovery (DR) Software (11th)
N-able Cove Data Protection
Ranking in Cloud Backup
17th
Ranking in SaaS Backup
9th
Average Rating
9.0
Reviews Sentiment
7.6
Number of Reviews
22
Ranking in other categories
Backup and Recovery (30th), MSP Backup (2nd)
 

Mindshare comparison

As of May 2025, in the Cloud Backup category, the mindshare of Druva Phoenix is 0.7%, up from 0.6% compared to the previous year. The mindshare of N-able Cove Data Protection is 2.6%, down from 2.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cloud Backup
 

Featured Reviews

Ratnodeep Roy - PeerSpot reviewer
Patch-based system, offers network flexibility but Logs are not very informative for regular users
The ransomware features are limited in Druva. There's a lot of improvement needed. It should extend to Nutanix and Hyper-V. It should extend to Azure as well. A lot of people are looking for ransomware scans, but Druva doesn't support them. Veeam barely supports them over Azure Virtual Machines. It doesn't support Linux Virtual Machines. NetApp and Commvault don't have such features. Acronis is also limited. In Azure, you have Azure Defender, but that works extensively on cloud storage, not on the servers. So, backup companies like Druva need to work a lot on ransomware protection and detection. These companies need to work a lot on ransomware detection, protection and more. Ransomware protection doesn't work in this hash-based transfer mirroring. If I only have to find this hash and feed it to the Druva end. It's sometimes not possible. It will struggle when the workloads are more than a hundred machines. It's not possible to find the hash of each file and provide it to Druva. So, this needs to be fully automated. If I were scanning with some technology, maybe signature-based scanning, behavioral-based, or keyword-based scanning. I can put this FHA, maybe SIEMs as well. But Druva is very limited. It's already in an active stage. I don't like that they don't extend all the features to all the workloads. These features are minimal compared to those of its competitors. For instance, I have one customer who was looking for Druva, but since they have Azure machines, they couldn't find a way to restore a particular file. Druva doesn't provide Azure virtual machine single file restore. It doesn't make sense to build a product and then it doesn't support it. Customers really struggle. Some customers tried Druva so that they don't have to think about setting up a separate network, but Druva is making things critical by not providing all the things at once and gradually releasing them. It's been more than six months or one year since they started their virtual machines, but there is no single file restore. Every time you have to restore the VM, and then from there, you can get the file. Why would people go with Druva if they have to manage backup machines? Nowadays, backup product companies need to be aggressive and adopt themselves in this highly changing world of AI and ML.
Jack Henson - PeerSpot reviewer
Allows us to back up workstations and servers, and saved us time when checking endpoints and the viability of backups
I have some issues with the agent failing on workstations. I've had to completely uninstall several of them, delete everything, and start over to get them to work. That's been the biggest source of my problems recently. The problem is that when we delete one, we lose the backup. Consequently, it means we're without a backup unless we have a local copy. When we delete the agent, there's the problem of how to go back and restore it. I haven't had to deal with it yet, because I haven't had a failure that occurred while I was doing that. I had a workstation that started failing, and we couldn't get the services to run. I don't know what caused it. I had to reinstall the agent, which didn't work. I had to go into the machine and delete everything and load another agent onto it. Once I did that, I was able to make it work, but 90% of the time I never have an issue. During the other 10% of the time when I have a problem, it's a mess. The ability to recover to a different workstation or a different data point is a little bit clumsy. It could use some work.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I found the cost-effectiveness of Druva Phoenix to be its most valuable feature, especially when compared to on-premises backup solutions."
"Druva Phoenix is easy to use and easy to start with."
"I would definitively say that we have been able to make our people more productive by at least 30%."
"Once you set it up and you tell it exactly what needs to be backed up, you literally forget about it. It sends you emails and notifications of the current status of the jobs."
"The initial setup was very straightforward."
"It's patch-based, so you don't have to bother about the backup server or the repository."
"The most valuable features of Druva Phoenix are the simple portal to log in and flexibility."
"We use a neat feature called VDR status, Virtual Disaster Recovery status. It only works on servers... It's automated. Once or twice a month it will virtually mount the backup and provide a screenshot and advise whether or not there have been any errors."
"The product is simple to use and manage. The customers have access to verify the backups."
"The most valuable feature of N-able Cove Data Protection is its ease of use."
"N-able Cove Data Protection is user-friendly and straightforward, and the dashboard is clear."
"The most valuable feature is that it's hands-off. I log in every morning and there are pre-canned filters that I've created to make my life easier. I have something called server status color bars, and that gives me all the servers and, in a nutshell, I can see: if any errors are being reported; when the last backup was; if one is not working, should there be one, and it literally jumps off the page."
"It's their cloud, it's their storage. I don't have to buy a space on Amazon or Google's cloud and then use their software to push it. That works well for me. This way, I don't have to worry about another option or the opportunity that there might be a credential leak."
"It provides a single dashboard for all types of data protection, we monitor everything through a single dashboard. It simplifies everything overall. It allows us to see everything, whether passing or failing any issues, any problems through a single pane of glass that we don't have to click through or adjust as we go forward."
"Because the package includes cloud storage, we don't need to worry about hosting it inside. That was very important to us. And because the vendor has data centers worldwide, our reps in Europe and other places can get to what they need quickly and easily."
 

Cons

"There is room for improvement in the reporting aspect of Druva Phoenix."
"Druva Phoenix should include a few reporting features that it doesn't provide currently."
"They were able to give us a very reasonable price considering we were non-for-profit organizations, however, there is always room for improvement on that cost."
"The ransomware features are limited in Druva. There's a lot of improvement needed. It should extend to Nutanix and Hyper-V. It should extend to Azure as well."
"Druva Phoenix is optimized to work with x86 platforms, making it unsuitable for backing up non-x86 architectures like AIX. The solution is primarily designed for physical Linux and Windows systems based on the x86 architecture, as well as virtualized Windows and Linux environments. However, if you have an AIX system, it cannot be deployed in the cloud, and therefore, backing it up in the cloud is not a concern."
"The product's pricing needs to be improved."
"A disaster recovery console would be an improvement for the product."
"There could be a possibility to create a local NAS backup for infrastructure."
"An area for improvement that would really work out well would be if there were a little bit more of an elegant handshake relationship between SolarWinds RMM and the PCs that are being backed up, to advise regarding "up" status... Since RMM is an agent that feeds back that a machine is alive and on, I don't see any reason why they can't either tap into that one feature or build the same exact polling within the backup agent, to update right away and say the system is online or offline."
"A feature I'd like to see would be a more customizable admin console."
"For small amounts of data, recovery is easy, but when it's large amounts of data, it takes forever. So, if they can have a service where they put our data on a hard drive and ship it to us as fast as possible, it would be great. Even if there's a fee associated with it, it's fine."
"The recovery side, the restore side, could be a little more optimized."
"Having the licensing available for partners to be able to take advantage of testing without paying would make a big difference."
"We would like to have better reporting."
 

Pricing and Cost Advice

"Druva Phoenix's pricing is based on the service provided, and it's reasonable. The cost of the service will depend on the size of your data and the number of virtual machines being backed up. However, the pricing structure is straightforward and easy to understand."
"I assume clients use Druva Phoenix because it is cheaper than other products."
"It's very costly. Normal people wouldn't understand how their credits are calculated. It's pretty complex."
"We’ve had experience with the data center for a while and we have had solutions that were able to support older versions of the operating systems that we needed. I would like for Druva to support it as well."
"The pricing is affordable. N-able Cove Data Protection has a direct-to-cloud architecture, but it also allows saving backups locally without extra storage costs."
"When you have a device/appliance on the site quite a lot of the other enterprise class backup people insist that you have their appliance, which is frankly offensively expensive. Because when you pry the top off, it's just a standard 19-inch tin box with a standard Intel I5 in it, some RAM, and a hard drive. Then, you go, "Why have they just charged me 5,500 quid for a box, which I could have probably build for under 500." Whereas, with the SolarWinds product, they don't have that. The backup appliances that we have onsite are just plain cooking PCs. We can build our own machines, which is reflected in the price that we can offer a customer."
"The price isn't extreme, but I'd love to pay less."
"The pricing is very competitive and it's well worth the price."
"Cove only takes the data you have on the physical server. I can back that up for long periods of time, and I don't accrue high charges to have the data in the cloud. It stays at one rate. This allows me to forecast payment for the next one or two years and show clients their estimated growth."
"I believe that the price is very reasonable in comparison to other options. It is cheaper than both Redstor and Acronis and, since we are now using our own on-premise cloud, there is absolutely no comparison since we have unlimited storage rather than paying per gigabyte used for their onsite storage. We are currently able to backup fifty computers for the same price that we use to backup five computers."
"There is no per node cost, at least not the way I am doing it. I am on bulk. New customers can be set up on a trial, where they can get things all squared away, then they can switch over to being a billed customer."
"The pricing of SolarWinds seems to be fair compared to the rest of the industry."
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Top Industries

By visitors reading reviews
Computer Software Company
22%
Financial Services Firm
7%
Manufacturing Company
7%
Comms Service Provider
6%
Computer Software Company
21%
Manufacturing Company
8%
Comms Service Provider
7%
Real Estate/Law Firm
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Druva Phoenix?
Druva Phoenix is easy to use and easy to start with.
What needs improvement with Druva Phoenix?
The product's pricing needs to be improved. Including more flexible feature sets such as options for sending secondary backups to different locations would be beneficial.
What is your primary use case for Druva Phoenix?
We utilized the product to modernize backup as a service, eliminating the need for extensive hardware and ensuring data is securely backed off-site.
What do you like most about N-able Backup?
The initial setup of N-able Cove Data Protection was very easy.
What is your experience regarding pricing and costs for N-able Backup?
In terms of pricing, N-able Cove Data Protection is neither cheap nor expensive compared to other competitors.
What needs improvement with N-able Backup?
N-able Cove Data Protection does not provide a lot of SaaS backup products, which is an area they can improve. Additionally, there are some limitations on the storage side, where I cannot have a lo...
 

Also Known As

CloudRanger
N-able Backup, SolarWinds Backup, SolarWinds MSP Backup & Recovery, SolarWinds MSP Backup
 

Overview

 

Sample Customers

TRC Companies, Family Health Network, GulfMark Offshore, Pall Corporation
Computer Depot, Leading Edge Computers, IT Logic Australia
Find out what your peers are saying about Druva Phoenix vs. N-able Cove Data Protection and other solutions. Updated: April 2025.
850,028 professionals have used our research since 2012.