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Domo vs Pentaho Data Integration and Analytics comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 19, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.5
Domo users report varying ROI, highlighting efficiency and decision-making benefits despite occasional high costs and inadequate returns.
Sentiment score
7.9
Pentaho offers cost-effective integration, reducing ETL time, lowering expenses, and enhancing competitiveness with open-source flexibility and efficiency.
 

Customer Service

Sentiment score
7.0
Domo's customer service is knowledgeable but sometimes slow, with varying ongoing support and effective direct support channels.
Sentiment score
5.2
Users rely on community support over customer service due to mixed experiences, despite responsive technical support and Hitachi's involvement.
While they eventually provide the correct answers, their support for smaller customers could be improved.
Communication with the vendor is challenging
 

Scalability Issues

Sentiment score
7.2
Domo offers scalable, cloud-based solutions for diverse roles, supporting large datasets and user growth with robust performance and adaptability.
Sentiment score
7.3
Pentaho excels in scalability and efficient data handling but faces challenges with exceptionally large data and complex growth scenarios.
Sigma, which is written for Snowflake, scales more easily than Domo.
Pentaho Data Integration handles larger datasets better.
 

Stability Issues

Sentiment score
7.8
Domo is a reliable cloud-based tool with minimal downtime, strong server performance, and rare access issues for users.
Sentiment score
7.1
Pentaho Data Integration offers reliability for small to midsize operations but may lag and freeze with complex uses.
It's pretty stable, however, it struggles when dealing with smaller amounts of data.
 

Room For Improvement

Domo faces concerns over ease of use, integration, visualization, pricing, ETL tools, user interface, and advanced AI capabilities.
Pentaho needs improvements in big data performance, error handling, UI, scheduling, backward compatibility, cloud integration, and Python support.
End users require a license to run their own reports and dashboards, which are fairly expensive.
Pentaho Data Integration is very friendly, it is not very useful when there isn't a lot of data to handle.
 

Setup Cost

Domo's pricing is high but justified by features and integration, suitable for larger enterprises, often requiring negotiation.
Pentaho offers a cost-effective solution with its free Community Edition and affordable subscription-based Enterprise Edition for varying needs.
Domo is expensive compared to other solutions.
 

Valuable Features

Domo offers user-friendly data transformation, visualization, and integration with extensive connectors, handling large data sets efficiently.
Pentaho provides an intuitive, open-source platform for efficient ETL development and data integration with minimal coding and broad compatibility.
I have been using it for four years and have been able to extract the information I need from it.
I find the drag and drop feature in Pentaho Data Integration very useful for integration.
 

Categories and Ranking

Domo
Ranking in Data Integration
46th
Average Rating
7.8
Reviews Sentiment
6.9
Number of Reviews
37
Ranking in other categories
BI (Business Intelligence) Tools (15th), Business Performance Management (15th), Reporting (7th), Data Visualization (9th)
Pentaho Data Integration an...
Ranking in Data Integration
22nd
Average Rating
8.0
Reviews Sentiment
6.9
Number of Reviews
53
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of May 2025, in the Data Integration category, the mindshare of Domo is 0.5%, up from 0.0% compared to the previous year. The mindshare of Pentaho Data Integration and Analytics is 1.6%, up from 0.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Data Integration
 

Featured Reviews

James John Wilson - PeerSpot reviewer
Robust, powerful, and easy to use
There were very few cases on some of the tables, the data tables, where I wish there was an additional feature or two. However, they were particular. What I wanted to see was the ability to collapse when you group a set of rows, let's say when you group them by status or health, so you have your red projects grouped up top. I wanted to compress or collapse that group of red and then open the yellow projects and then the green projects. There were a bit more features in the tables than I wanted to see. They have a widget that you can use either in Microsoft PowerPoint to pull over data into your PowerPoints and refresh graphs or charts or metrics or tables. I would love to see that available in Google Slides. I used it successfully in PowerPoint; however, at one company, they were only using Google products, and so that widget didn't help with reporting in slides. Therefore, we had to do a bit more manual work for our quarterly business reviews or monthly business reviews to produce our executive presentations. Sometimes the fonts were difficult to read if you're trying to put a lot of data in a table and show a lot of rows. Sometimes the fonts got too light, and you had to really play with it to try and figure out how to make it readable. One thing I had to do, and I don't know if it's necessarily a bad thing, was when I was running a meeting, I would have to go turn off the data jobs. If I was running a meeting and a lot of times people were scrambling in the background to do their updates even as the meeting was occurring, it would cause the page to render very slowly. It would sometimes pause or freeze. I found that if I went and turned off the status, the data update jobs that we're pulling data from Smartsheet, then the meetings would work more smoothly, and there were no interruptions or delays.
Ryan Ferdon - PeerSpot reviewer
Low-code makes development faster than with Python, but there were caching issues
If you're working with a larger data set, I'm not so sure it would be the best solution. The larger things got the slower it was. It was kind of buggy sometimes. And when we ran the flow, it didn't go from a perceived start to end, node by node. Everything kicked off at once. That meant there were times when it would get ahead of itself and a job would fail. That was not because the job was wrong, but because Pentaho decided to go at everything at once, and something would process before it was supposed to. There were nodes you could add to make sure that, before this node kicks off, all these others have processed, but it was a bit tedious. There were also caching issues, and we had to write code to clear the cache every time we opened the program, because the cache would fill up and it wouldn't run. I don't know how hard that would be for them to fix, or if it was fixed in version 10. Also, the UI is a bit outdated, but I'm more of a fan of function over how something looks. One other thing that would have helped with Pentaho was documentation and support on the internet: how to do things, how to set up. I think there are some sites on how to install it, and Pentaho does have a help repository, but it wasn't always the most useful.
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Top Industries

By visitors reading reviews
Computer Software Company
12%
University
10%
Manufacturing Company
8%
Financial Services Firm
8%
Financial Services Firm
22%
Computer Software Company
15%
Government
8%
Manufacturing Company
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Domo?
All our client SLAs and daily and weekly dashboards are tracked on Domo.
What needs improvement with Domo?
One of the biggest problems is that end users require a license to run their own reports and dashboards, which are fairly expensive. Domo is also not the easiest product to use and is more expensiv...
Which ETL tool would you recommend to populate data from OLTP to OLAP?
Hi Rajneesh, yes here is the feature comparison between the community and enterprise edition : https://www.hitachivantara.com/en-us/pdf/brochure/leverage-open-source-benefits-with-assurance-of-hita...
What do you think can be improved with Hitachi Lumada Data Integrations?
In my opinion, the reporting side of this tool needs serious improvements. In my previous company, we worked with Hitachi Lumada Data Integration and while it does a good job for what it’s worth, ...
What do you use Hitachi Lumada Data Integrations for most frequently?
My company has used this product to transform data from databases, CSV files, and flat files. It really does a good job. We were most satisfied with the results in terms of how many people could us...
 

Also Known As

corda
Hitachi Lumada Data Integration, Kettle, Pentaho Data Integration
 

Overview

 

Sample Customers

Capco, SABMiller, Stance, eBay, Sage North America, Goodwill Industries of Central Indiana, Telus, The Cliffs, OGIO International Inc., and many more!
66Controls, Providential Revenue Agency of Ro Negro, NOAA Information Systems, Swiss Real Estate Institute
Find out what your peers are saying about Domo vs. Pentaho Data Integration and Analytics and other solutions. Updated: April 2025.
850,028 professionals have used our research since 2012.