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Domo vs Pentaho Data Integration and Analytics comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 19, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
5.8
Domo's impact varies widely; some report negative returns, while others achieve over 300% ROI through improved efficiency and decision-making.
Sentiment score
7.9
Pentaho offers cost-effective integration, reducing ETL time, lowering expenses, and enhancing competitiveness with open-source flexibility and efficiency.
If you're actually using Domo at a very limited case and you're being charged $20,000, we've seen ROI there, but once it goes really high, you really need to check your metrics and check your profit.
 

Customer Service

Sentiment score
6.7
Domo's customer and technical support is generally responsive but inconsistent, with room for improvement, especially for smaller clients.
Sentiment score
5.2
Users rely on community support over customer service due to mixed experiences, despite responsive technical support and Hitachi's involvement.
They were quite professional and in around three to five working days, they had identified where they suspected there was an issue and I was able to fix it.
It's very easy to get technical support from Domo.
Support-wise, they are good.
Communication with the vendor is challenging
 

Scalability Issues

Sentiment score
6.3
Domo supports scalable growth and user expansion, despite challenges with large files and some performance issues at high volumes.
Sentiment score
7.3
Pentaho excels in scalability and efficient data handling but faces challenges with exceptionally large data and complex growth scenarios.
The fact that you're able to easily identify the pipelines or flows that have errors, and it notifies you when you're building a pipeline where you can run previews and tell where to fix issues, is helpful.
When fetching files larger than 100 MB from SFTP or any other portal, Domo becomes slow due to the heavy file size.
Sigma, which is written for Snowflake, scales more easily than Domo.
Pentaho Data Integration handles larger datasets better.
 

Stability Issues

Sentiment score
6.8
Domo is reliable with 99% uptime; issues usually arise from external factors, not from Domo itself.
Sentiment score
7.1
Pentaho Data Integration offers reliability for small to midsize operations but may lag and freeze with complex uses.
In recent years, I haven't had such cases. It's quite stable and I don't have any reservations on its stability.
In terms of overall stability of the platform, it's very stable.
During that time, we faced issues from the project side as Domo was not visible in our portal.
It's pretty stable, however, it struggles when dealing with smaller amounts of data.
 

Room For Improvement

Domo needs improved usability, integration, and support, along with intuitive interfaces, flexible pricing, and advanced features for better user experience.
Pentaho needs improvements in big data performance, error handling, UI, scheduling, backward compatibility, cloud integration, and Python support.
End users require a license to run their own reports and dashboards, which are fairly expensive.
Some technical aspects such as Beast Mode calculation could be improved in Domo, as it would provide more clarity and help in giving insights to clients or customer business team requirements.
One of the areas where we've had frustrations with Domo is the aesthetics. The aesthetics are quite limited compared to other BI tools such as Tableau and Power BI.
Pentaho Data Integration is very friendly, it is not very useful when there isn't a lot of data to handle.
 

Setup Cost

Domo offers costly but comprehensive BI solutions with flexible pricing, valued for integrating multiple functions without extra infrastructure.
Pentaho offers a cost-effective solution with its free Community Edition and affordable subscription-based Enterprise Edition for varying needs.
Domo's pricing is high compared to other BI tools, and it is costly.
For long-time users, it can become expensive, but the trade-off is access to the entire platform instead of licensing different components separately.
They quoted approximately one dollar per KB.
 

Valuable Features

Domo offers user-friendly tools for data transformation, visualization, and analytics, supporting scalability and diverse data source integration.
Pentaho provides an intuitive, open-source platform for efficient ETL development and data integration with minimal coding and broad compatibility.
App Studio is valuable because it allows all the customization we needed; we can decode it, with the view and grid which are all I need, drill-downs, and everything can be done the way I need it.
I have been using it for four years and have been able to extract the information I need from it.
The most valuable feature of Domo is the fact that you can connect multiple inputs and you don't have to have a data warehouse.
I find the drag and drop feature in Pentaho Data Integration very useful for integration.
 

Categories and Ranking

Domo
Ranking in Data Integration
24th
Average Rating
7.8
Reviews Sentiment
6.6
Number of Reviews
45
Ranking in other categories
BI (Business Intelligence) Tools (6th), Business Performance Management (10th), Reporting (8th), Data Visualization (7th)
Pentaho Data Integration an...
Ranking in Data Integration
18th
Average Rating
8.0
Reviews Sentiment
6.9
Number of Reviews
53
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of October 2025, in the Data Integration category, the mindshare of Domo is 0.7%, up from 0.2% compared to the previous year. The mindshare of Pentaho Data Integration and Analytics is 1.7%, up from 1.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Data Integration Market Share Distribution
ProductMarket Share (%)
Pentaho Data Integration and Analytics1.7%
Domo0.7%
Other97.6%
Data Integration
 

Featured Reviews

Dave Ramos - PeerSpot reviewer
Has enabled me to integrate AI workflows and drive self-service analytics across organizations
There's room for improvement in their focus on enterprise clients. As a small business owner, there's nothing as powerful as Domo available for smaller organizations. I understand it's a business focus for them as they're looking to expand in that direction, but there's an opportunity to capture the SMB market by creating more capabilities. It's not necessarily about technical capabilities, but rather pricing that's geared towards the small business market. Capability-wise, it's very robust. If I had to stretch, I would suggest more integrations to other common tools, such as Zapier and operational tools like Mailchimp, where you can build and extend ETL in a no-code environment. While there are capabilities you can build from Domo's open APIs, having more native integrations in a no-code, low-code environment would be beneficial. Domo has many native integrations, but better tools for the SMB operational pipeline would be valuable.
Aqeel UR Rehman - PeerSpot reviewer
Transform data efficiently with rich features but there's challenges with large datasets
Currently, I am using Pentaho Data Integration for transforming data and then loading it into different platforms. Sometimes, I use it in conjunction with AWS, particularly S3 and Redshift, to execute the copy command for data processing Pentaho Data Integration is easy to use, especially when…
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Top Industries

By visitors reading reviews
University
12%
Computer Software Company
10%
Financial Services Firm
9%
Manufacturing Company
7%
Financial Services Firm
18%
Computer Software Company
11%
Government
8%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business16
Midsize Enterprise11
Large Enterprise20
By reviewers
Company SizeCount
Small Business17
Midsize Enterprise16
Large Enterprise25
 

Questions from the Community

What do you like most about Domo?
All our client SLAs and daily and weekly dashboards are tracked on Domo.
What is your experience regarding pricing and costs for Domo?
Domo's pricing is high compared to other BI tools, and it is costly. I do not find Domo cost-effective; it would be very hard if it is a single user. However, if it goes with the organization's uti...
What needs improvement with Domo?
I have not used Domo's collaborative features extensively. Regarding Domo's AI-driven insights in uncovering trends and forecasting outcomes, the limiting factor is that you need to define all of y...
Which ETL tool would you recommend to populate data from OLTP to OLAP?
Hi Rajneesh, yes here is the feature comparison between the community and enterprise edition : https://www.hitachivantara.com/en-us/pdf/brochure/leverage-open-source-benefits-with-assurance-of-hita...
What do you think can be improved with Hitachi Lumada Data Integrations?
In my opinion, the reporting side of this tool needs serious improvements. In my previous company, we worked with Hitachi Lumada Data Integration and while it does a good job for what it’s worth, ...
What do you use Hitachi Lumada Data Integrations for most frequently?
My company has used this product to transform data from databases, CSV files, and flat files. It really does a good job. We were most satisfied with the results in terms of how many people could us...
 

Also Known As

corda
Hitachi Lumada Data Integration, Kettle, Pentaho Data Integration
 

Overview

 

Sample Customers

Capco, SABMiller, Stance, eBay, Sage North America, Goodwill Industries of Central Indiana, Telus, The Cliffs, OGIO International Inc., and many more!
66Controls, Providential Revenue Agency of Ro Negro, NOAA Information Systems, Swiss Real Estate Institute
Find out what your peers are saying about Domo vs. Pentaho Data Integration and Analytics and other solutions. Updated: September 2025.
869,760 professionals have used our research since 2012.