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Dollar Universe Workload Automation vs OpCon comparison

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Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

JAMS
Sponsored
Ranking in Workload Automation
3rd
Average Rating
8.8
Reviews Sentiment
6.7
Number of Reviews
37
Ranking in other categories
No ranking in other categories
Dollar Universe Workload Au...
Ranking in Workload Automation
24th
Average Rating
6.6
Reviews Sentiment
7.0
Number of Reviews
3
Ranking in other categories
No ranking in other categories
OpCon
Ranking in Workload Automation
7th
Average Rating
9.2
Reviews Sentiment
7.3
Number of Reviews
59
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of January 2026, in the Workload Automation category, the mindshare of JAMS is 2.6%, up from 1.6% compared to the previous year. The mindshare of Dollar Universe Workload Automation is 1.8%, up from 1.7% compared to the previous year. The mindshare of OpCon is 1.8%, down from 2.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Workload Automation Market Share Distribution
ProductMarket Share (%)
JAMS2.6%
OpCon1.8%
Dollar Universe Workload Automation1.8%
Other93.8%
Workload Automation
 

Featured Reviews

reviewer2770605 - PeerSpot reviewer
Cloud Engineer at a financial services firm with 501-1,000 employees
Has streamlined complex job scheduling across scripting languages while reducing manual effort
JAMS could be improved with a web client that is accessible and as fast as a normal website, eliminating the need to RDP to the servers to access the JAMS client. A functionality running on the JAMS server to continuously check the JAMS agents would ensure they are working properly. If an agent is not responding, a feature to restart the service from the job server machine would be beneficial. The upgrade process, particularly when switching from V6 to V7, could be clearer in terms of documentation, ideally with screenshots showing exactly what needs to be done on each screen.
MH
Senior Presales Engineer at a computer software company with 51-200 employees
Highly stable, flexible pricing, and simple setup
As a new customer, you have the opportunity to explore the upcoming new versions of Dollar Universe Workload Automation which are set to bring about many changes and introduce exciting new features to make your life easier. However, if you are a new customer and starting from scratch, I would recommend choosing Automic instead. On the other hand, if you are an existing customer with valuable skills and knowledge of Dollar Universe, and you are content with the current features and functionalities, then it may be more beneficial for you to stick with a higher version of Dollar Universe Workload Automation. I rate Dollar Universe Workload Automation an eight out of ten.
Jose Rivera Hernandez - PeerSpot reviewer
Senior VP of Technology at Triangle Credit Union
Helps automate all kinds of jobs and it's worth the price because it saves a lot of time and money
One problem that I had with them when we got SMA Technologies is that sometimes the jobs fail, but they automatically restart. SMA Technologies automatically gets a notification that the job has failed, and they restart it on their end, so now, we have the job restarting twice. There were times when we came into the office in the morning, and we had two files because the job ran twice. I do not know if the system can prevent a job from running the second time. If a job has run successfully, or it is running, it should not run again.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The feature or capability to import a job is most valuable. We can import an existing job from different platforms, and all the configurations get migrated as well without modifying the code, job schedule, etc."
"The interface is good, and it's very easy to define and create jobs. If a job is not running or there is an error, the solution will send an email. That's all very good and very useful."
"While I appreciate the other features, the agent stands out for its ease of installation and configuration for JAMS monitoring."
"Being able to create a series of chained jobs, which are basically linked jobs is valuable."
"We looked at other companies, like VisualCron, that were cheaper, but one of the main sticking points was the fact that they wouldn't have provided a central location for us to monitor across all servers. That was one of the biggest selling points of JAMS."
"The most valuable feature of JAMS is its user-friendly interface, especially after upgrading from version six to seven."
"The fact that we no longer need to use Excel spreadsheets is huge. Before JAMS, every group was keeping track of their own batch jobs. Nobody really knew what the other jobs were. So, if jobs failed, other groups wouldn't necessarily know. With JAMS, everything is done through a single scheduler. You can choose who to notify."
"JAMS is easier to use and cheaper than our previous solution. The installation is more straightforward, and JAMS has a graphical user interface, so it's more accessible."
"Some of the automation options are quite good."
"The solution is easy to use and is one of its most valuable features...I rate its scalability a nine out of ten."
"The most valuable features of Dollar Universe Workload Automation are stability and scalability."
"The ability to chain jobs together allows us to create complex interdependencies between our jobs, and the integration into our core system is important because it allows us, through an automated system, to do a huge number of things that used to be done manually."
"I find OpCon's ability to monitor files and folders, and its integration with other software to be the most valuable."
"Among the numerous valuable features, one standout capability is the implementation of self-service buttons."
"The solution has freed up employees to do more meaningful work as a result of automation. They don't have to sit there and wait for files to download. They don't have to stare at the screen while a process is running. It all runs in the background, doing it for them."
"There's also a self-service solution manager... that allows us to enable staff to run complex automation tasks by clicking a button and entering some information. They don't have to have access to the OpCon environment to kick off those kinds of events."
"We particularly like the fact that it's graphical because it is Windows-based. Before, we were text-based on the mainframe. You can also produce flow charts. Because it's point-and-click, its ease of use is very nice."
"The most valuable feature is the self-service because it has made it possible to provide simple and quick solutions in the handling of certain tasks."
"Where I see it working best is when we are trying to automate jobs."
 

Cons

"All my machines at work are Macs. JAMS client is a Windows-based thing. It is all built on .NET, which makes perfect sense. However, that means in order for me to access it, I need to connect to a VPN, then log onto one of our Azure VMs in order to access the JAMS client. This is fine, but if for some reason I am unable to do so, it would be nice to be able to have a web-based JAMS client that has all the exact same functionality in it. There are probably a whole bunch of disadvantages that you would get with that as well, but that is definitely something that would make life easier in a few cases."
"I want JAMS to implement a global search function."
"The ACL or access permission area needs to be improved. When it comes to defining and providing security permissions, it's a bit confusing if you are new to JAMS. JAMS needs to improve the features for security access or permissions."
"I'm not sure if they have fixed it in a newer version, but there is no global search in the version I have. If I have multiple sub-folders that are named for business units, like HR or IT, and I have to search for a job, I cannot search from the top. I have to go to the HR folder to search for a particular job, or to the IT folder."
"JAMS has built-in reporting. I've never really used it. I tried using it a few years ago and I couldn't figure it out. It was wonky. It could be improved upon."
"With no programming experience, I find JAMS code-driven automation challenging due to the required PowerShell scripting."
"The documentation is not super... It's not as quick and slick as I'd like it to be."
"JAMS could be improved with a web client that is accessible and as fast as a normal website, eliminating the need to RDP to the servers to access the JAMS client."
"The solution needs stability improvement when connecting to the script or trying to find something. It takes a few seconds to perform the function or needs a complete reorganization."
"The interface of Dollar Universe Workload Automation could improve to something more modern. Additionally, Kubernetes is not an option to use in"
"There are some features that don't work as expected."
"It is a complex product to use. Programming the schedules is complex. It does require training from OpCon... I would like to see some online training, some videos. When I bring in a new employee... it would be nice if there was some basic information for her to look at to understand this program. Even for my systems administrator, it would be helpful if there were tips and tricks available."
"The products are extremely powerful and capable. Anytime you have such capability, the programming/configuration that goes into making it work can be complicated."
"Upgrading to newer versions remains complex."
"I would like to see them improve the Solution Manager for the web application. It's the future for us. Our customers need a lot of functionality, but there isn't that functionality within Solution Manager. So they have to develop and improve it."
"It's not something you can just quickly grab, try, run, and play with. You have to get the knowledge and train yourself. It was easy for me, but I also took the time to throw myself into it. There is a learning curve to a certain extent. You have to learn the rules."
"A way to select multiple jobs in the UI for a quick change or to hold, release, et cetera, would be nice."
"The logs are a little daunting to look at the first few times, however, as you begin to understand what you're looking at, it becomes easier."
"The initial setup is very complex, but that's not necessarily something that needs to be improved. I'm told that in the next version they're improving the upgrade process. So that's in the works already."
 

Pricing and Cost Advice

"It's expensive, to be honest, but it does the job."
"JAMS is relatively inexpensive, with additional costs only incurred for tags, other services, and optional support renewals."
"The pricing is reasonable."
"This is a good product at a fair price."
"In the end, you'll find that it's really worth the price. There is some sticker shock, but it's worth every dime."
"Fortra's JAMS pricing structure has deteriorated significantly since its acquisition by Fortra."
"It was $10,000 for the first year. Then, there is a maintenance cost for licensing every year that we get billed $5,000 for every year."
"Definitely check how many single processes you want to run and count them as jobs. That is how you would work out your pricing on JAMS. For example, if you're running a number of commands and you can put them all into one script and run that script, you can count that as one job."
"The price of Dollar Universe Workload Automation is comparable to other solutions on the market. There can be discounts available depending on the business."
"The pricing is very reasonable."
"OpCon cost us $80,000 in 2017 money, and that included everything: support, installation, onsite assistance during the conversion, etc. It's been a worthwhile investment by far."
"Yearly, we're paying about $62,000. OpCon has an all-inclusive feature and module license, but you pay per task."
"While the base pricing is reasonable, the à la carte options are making the overall cost more complicated and potentially problematic."
"While the overall cost is reasonable, I'm interested in exploring options for making the managed automation solution, specifically the mass solution, more cost-effective."
"SMA is big on free training. They do monthly training down at their headquarter office. As long as you own the product, the only thing you pay for is your employees' travel expenses. The training is free. They are willing to train people and give them the knowledge. That way, you are equipped to do what you need to do."
"It used to be per machine, so we had X number of devices licensed. Now it's not. If we had a lot of machines, the new license might've decreased the cost. Unfortunately, we didn't see the same gains."
"The total cost of ownership is about the same to our previous product. The costs are relatively similar."
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Top Industries

By visitors reading reviews
Financial Services Firm
15%
Computer Software Company
12%
Manufacturing Company
10%
Healthcare Company
5%
Financial Services Firm
26%
Manufacturing Company
11%
Computer Software Company
9%
Government
8%
Computer Software Company
41%
Financial Services Firm
11%
Manufacturing Company
5%
Performing Arts
4%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business11
Midsize Enterprise8
Large Enterprise18
No data available
By reviewers
Company SizeCount
Small Business16
Midsize Enterprise29
Large Enterprise19
 

Questions from the Community

What do you like most about JAMS?
I find the historical tracking feature of JAMS invaluable for reviewing past events.
What is your experience regarding pricing and costs for JAMS?
They recently switched to subscription-based pricing, which increased. The price is fair considering the functionalit...
What needs improvement with JAMS?
As far as we are using JAMS version 6, it looks good and there is nothing major to add about it. Everything is functi...
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What do you like most about OpCon?
My favorite feature is the dashboard feature, which shows jobs that are running, and completed, any failures, and pro...
What is your experience regarding pricing and costs for OpCon?
I am the one who signs the contract. In the beginning, when I started working here, it seemed very expensive, but aft...
What needs improvement with OpCon?
One problem that I had with them when we got SMA Technologies is that sometimes the jobs fail, but they automatically...
 

Also Known As

No data available
CA Automic Dollar Universe
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Interactive Demo

Demo not available
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Overview

 

Sample Customers

Teradata, Arconic, General Dynamics, Yum!, CVS Health, Comcast, Ghiradelli, & Boston’s Children’s Hospital
TCS Bancs, Gaumont, Bank Turkey
LOHR, Carnival Cruise Lines, Herbalife, Digital Federal Credit Union, Synergent, Frandsen Bank & Trust
Find out what your peers are saying about Dollar Universe Workload Automation vs. OpCon and other solutions. Updated: January 2026.
880,901 professionals have used our research since 2012.