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Devolutions Remote Desktop Manager vs ISL Online comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Aug 7, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Microsoft Intune
Sponsored
Ranking in Remote Access
1st
Average Rating
8.2
Reviews Sentiment
6.8
Number of Reviews
304
Ranking in other categories
Configuration Management (2nd), Enterprise Mobility Management (EMM) (1st), Unified Endpoint Management (UEM) (1st), Microsoft Security Suite (1st)
Devolutions Remote Desktop ...
Ranking in Remote Access
13th
Average Rating
9.8
Reviews Sentiment
7.3
Number of Reviews
9
Ranking in other categories
No ranking in other categories
ISL Online
Ranking in Remote Access
21st
Average Rating
9.8
Reviews Sentiment
7.7
Number of Reviews
9
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of October 2025, in the Remote Access category, the mindshare of Microsoft Intune is 9.6%, down from 9.7% compared to the previous year. The mindshare of Devolutions Remote Desktop Manager is 1.3%, up from 1.0% compared to the previous year. The mindshare of ISL Online is 1.0%, down from 1.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Remote Access Market Share Distribution
ProductMarket Share (%)
Microsoft Intune9.6%
Devolutions Remote Desktop Manager1.3%
ISL Online1.0%
Other88.1%
Remote Access
 

Featured Reviews

AkashKamble - PeerSpot reviewer
Enables management of multiple operating systems with a single license
The best feature is that it's a Microsoft product, so if anything goes wrong, we get quick support for anything required. Remote system functionality allows us to sit anywhere and take control of any device via remote management. We can enhance security for clients' laptops with built-in Microsoft Defender, which is available with the Microsoft Intune license. We use it for reporting purposes through endpoint analytics. When pushing scripting, there are two types available: remediation script and reservation script. Through endpoint analytics, you can push defender policies to clients. It helps with reporting, inventory updates, and monitoring tenant status health.
StephenWatson - PeerSpot reviewer
Easy to deploy with great security and responsive support
The security on offer is the most valuable aspect of the solution. It offers, for example, two-factor authentification. The remote connection across platforms is great. You can deploy it on anything, including Windows, Mac, iOS, your iPhone, et cetera. It offers multi-platform utility. This makes it great for enterprise. Users can use it for PAM access as well. The feature of Devolutions that has improved our customer's efficiency the most is probably the security side. It's gotten a lot tighter. Authentication and secure connections are helpful. They use encryption between them, which is just standard for them. The company has so many regulatory controls that they must ensure their security is very tight. There's a lot of potential cybercrime around casinos, and this solution ensures they are well-protected. Devolutions is a great product that can be safely used between China, Australia, or the Philippines, and it remains a good, safe product.
ErikDas - PeerSpot reviewer
Easy to deploy, stable, scalable and safe
I previously used TeamViewer. ISL Online is definitely the better choice compared to TeamViewer, as it offers a more secure connection that does not involve peer-to-peer transport, and all data is encrypted. A single license for ISL Online costs about the same as TeamViewer but with multiple licenses, ISL Online is cheaper.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The main advantage is that Intune performs its intended functions effectively."
"There are so many features, but Windows Autopilot is one of the features that are very valuable for most customers."
"Microsoft integrated BitLocker and Active Directory into Intune, simplifying management."
"What I appreciate the most about Microsoft Intune is that it's quick and easy to use from an authenticator perspective. There is simplicity in securing our platform. Microsoft Intune benefits my company because of its simplicity of use and cross-functional integration."
"I haven't used other mobile device management solutions, but compared to SCCM, we eliminate a lot of on-premises infrastructure and maintenance by using Intune."
"Microsoft Endpoint Manager is not expensive overall, especially for small environments."
"As the solution is a software as a service, the scalability is unlimited."
"The user experience of Microsoft Intune is quite good because there's not much disturbance in the background; it's just running in the background."
"Allows us to configure limited access to resources with the security-based role feature (which we use for trainees and new employees)."
"It saves a lot of time for all of our IT staff from having to just use the RDP Windows client and reenter each server every time we access a different system."
"One credential can be used to access VPN, RDS, and more."
"Makes me instantly more focused on resolving the issue rather than getting to the issue."
""Inherited" function for credentials - Configure the desired credential at one (top) location, and use the Inherited function on all sub-connections that should use this credential."
"RDM has enabled me to do most of my work in one place. This helps me be able to have an RDP session open to a server in one tab and an SSH session open to a VMware host in another."
"It really helps to have all the data already pre-entered and all I have to do is enter the password."
"Initial setup was very straightforward."
"We can also monitor our systems at any time from practically anywhere."
"I personally really appreciate the file transfer feature as it is really easy to use."
"The solution has a lot of features. It does what it is made to do and that's all we can ask for, really."
"Setting up the solution is easy and there's no maintenance involved."
"It's much easier to connect with other services, and it's working great. We haven't had any problems."
"We like drawing utilities inside ISL. That helps us mark specific regions on the screen, so that end users know what to focus on."
"The most valuable feature is safety."
"The code can be delivered in multiple ways, including an email with a link for an unattended connection."
 

Cons

"The solution could be improved by the opportunity to connect third-party application databases, such as Chocolatey or another setup store, to Intune."
"Intune could be improved by expanding its third-party patching capabilities for a more comprehensive solution."
"I wanted to check if there is any provision at the Intune level to restrict certain things, such as a website, but unfortunately, that feature is available only in Microsoft Defender. Intune has web filtering capabilities, but they are only useful for protection from malicious websites, whereas we would like to be able to restrict a website. For example, YouTube is a clean website. No one would identify it as a malicious website, but if we want to stop the end-users from going to that website, we have to go for another product, such as Microsoft Defender or another third-party proxy solution. It would be great if this capability is included in Intune."
"I have faced stability issues with Microsoft Intune plenty of times, but I think it's part of the process."
"Its configuration is fairly complicated. You have to do quite a bit of discovery to be able to deploy it for a customer. You have to ask them a lot of questions. So, its initial deployment is the biggest challenge. They should make it easier to deploy with the use of Wizards or something else. During the deployment stage, there could be profiles for the customers who are particularly wanting to use certain feature sets of Intune."
"However, due to access limitations, we are unable to deploy certain security features on end-user devices."
"Microsoft needs to enhance device-level security, as sometimes when using Microsoft Intune, the device's operating system becomes stuck and requires a full uninstall to remove the Intune bug."
"Lacks the ability to deploy more ways of management, managing devices and processing the policies."
"If there was a way to streamline the process, it would make it nice."
"The console is a little bit clunky."
"On complex setups, I actually needed to reach out to support to get it working correctly."
"The RDM client (.NET issue, actually) can stall or lock up while it clears communication threads to the server."
"Maybe some clipboard functions could be added along with integration of different software."
"Sometimes when updating, the install window is on top of the prompt to close the application."
"The filing system of connections is a little clunky, but is completely functional."
"The only complaint I have heard is there are too many updates. Each time there is an update (the app prompts to upgrade), it can be time consuming, especially when sometimes there are multiple updates per week."
"It would be helpful if they had iSupport for supporting Apple phones."
"We miss the possibility to communicate via head-set in ISL. At the moment, we combine ISL for visual communication with Skype for verbal communication."
"There could be a section in the menu describing the new features and changes."
"They need to better advertise the features."
"If there is an update or new feature on ISL Online, I don't know about it. I would be happy to receive a newsletter or notification of new features or updates."
"I would like to have a little bit more information when new features are released. They have added features that I didn't know about in the past. It would be easier for me to implement new features and consolidate them with other systems in our network if I knew beforehand."
"There have been times during updates when something wouldn't work quite right, however, they are quick with updates and quick with fixes."
"They should improve the integrations with other incident management software to be able to send the link directly from these platforms."
 

Pricing and Cost Advice

"All security solutions worldwide are expensive. Microsoft has allowed a small scale of features within Microsoft Intune for cost-efficient solutions. If you want the full suite, you need to invest more to gain better security features."
"The price could be better."
"The E5 license is expensive."
"The cost is handled through our Office 365 license, so I have yet to be able to compare it directly with other tools in its class."
"Microsoft Intune is moderately priced. There is a monthly license required to use the solution and it is approximately eight dollars per month."
"Microsoft Intune costs about $7 per user per month, which is somewhat on the pricier end. That said, it's a reliable product, so it's fair."
"I don't have any problem as far as cost is concerned. It is bundled with our license."
"We work in the charity sector, so a lot of our clients get Microsoft Premium licenses or Business Premium for free. They get ten licenses free, and a lot of our clients do not have more than ten staff members. They are getting the tool for free, so its cost is not an issue."
"If you are a Microsoft MVP, VMware vExpert, Cisco Champion, etc., Devolutions offers a free Enterprise License."
"Setup costs for most people is negligible."
"The Free Edition is completely free. You can try also the Enterprise Edition for 30 days for free."
"We have a pay-per-use license available for 500 minutes within one year for 95 Euros. However, this option is not popular. Alternatively, we can purchase a one-year license for 339 Euros; if we need two licenses, the cost is double, and for three licenses, the cost is triple with a ten percent discount. For 99 Euros a year, we can open multiple sessions on the same computer with a multi-session subscription."
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Top Industries

By visitors reading reviews
Computer Software Company
12%
Financial Services Firm
9%
Manufacturing Company
9%
Government
8%
Computer Software Company
14%
Educational Organization
8%
Comms Service Provider
6%
Media Company
6%
Computer Software Company
20%
Comms Service Provider
12%
Performing Arts
9%
University
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business116
Midsize Enterprise46
Large Enterprise152
By reviewers
Company SizeCount
Small Business6
Midsize Enterprise2
Large Enterprise1
By reviewers
Company SizeCount
Small Business7
Midsize Enterprise1
Large Enterprise1
 

Questions from the Community

How does Microsoft Intune compare with VMware Workspace One?
Microsoft Intune is a great tool for managing a mobile device fleet while keeping access control. The solution makes ...
What are the pros and cons of Microsoft Intune?
Microsoft Intune is a great configuration management tool and has a lot of good things going for it. Here are some of...
How does Google Cloud Identity compare with Microsoft Intune?
Microsoft Intune offers not only an easy-to-deploy data protection and productivity management solution, but also ...
What is your experience regarding pricing and costs for Devolutions Remote Desktop Manager?
With the security factors built into it, the price point is quite good. They have entry-level and enterprise-level li...
What needs improvement with Devolutions Remote Desktop Manager?
The console is a little bit clunky. It could be modernized. A tech developer might think it is fine, however, from a ...
What is your primary use case for Devolutions Remote Desktop Manager?
We use the solution for a customer that needs pretty high security. They are in the poker machine manufacturing world...
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Also Known As

Intune, MS Intune, Microsoft Endpoint Manager
No data available
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Overview

 

Sample Customers

Mitchells and Buzzers, Callaway
Financial Services, Healthcare Provider Network, Government Agency,Technology and Software Development,Telecommunications, Retail Chain Management, MSPs, Manufacturing, Global Logistics and Shipping, Education, IT teams.
Mitsubishi Chemicals, Konica Minolta, Raifeissen bank, Terpel, Singtel, Teleroute, SOS Kinderdorf, Arsys, EMAAR, Dutco, Alterdata
Find out what your peers are saying about Devolutions Remote Desktop Manager vs. ISL Online and other solutions. Updated: September 2025.
869,566 professionals have used our research since 2012.