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Dell CloudIQ vs Zenoss Cloud comparison

Dell Technologies and Zenoss are both solutions in the IT Infrastructure Monitoring category. Dell Technologies is ranked #30 with an average rating of 8.8, while Zenoss is ranked #53. Dell Technologies holds a 0.9% mindshare in IM, compared to Zenoss’s 0.5% mindshare. Additionally, 90% of Dell Technologies users are willing to recommend the solution, compared to 100% of Zenoss users who would recommend it.
Dell CloudIQ
Read 9 Dell CloudIQ reviews
  • 1,624 Views
  • 1,076 Comparison Views
90% willing to recommend
Zenoss Cloud
Read 8 Zenoss Cloud reviews
  • 704 Views
  • 492 Comparison Views
100% willing to recommend
 

Comparison Buyer's Guide

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Executive SummaryUpdated on Oct 9, 2024

Zenoss Cloud and Dell CloudIQ are competing products in cloud infrastructure management. Zenoss Cloud has the upper hand in terms of pricing and deployment flexibility whereas Dell CloudIQ leads in feature richness and long-term value.

Features: Zenoss Cloud focuses on agile performance monitoring, real-time analytics, and tailored integrations. Dell CloudIQ offers predictive analytics, strong integration with Dell's ecosystem, and comprehensive infrastructure insights.

Room for Improvement: Zenoss Cloud could enhance its predictive analytics capabilities, improve integration within Dell's ecosystem, and provide more comprehensive insights. Dell CloudIQ could lower its setup cost, streamline its deployment process, and offer more customizable integrations.

Ease of Deployment and Customer Service: Zenoss Cloud offers a streamlined deployment process that allows faster customization with responsive customer service. Dell CloudIQ benefits from a more structured deployment process supported by Dell's extensive service network.

Pricing and ROI: Zenoss Cloud typically presents a lower initial setup cost, resulting in faster ROI. Dell CloudIQ, despite higher pricing due to enriched features, offers substantial ROI with detailed infrastructure insights, making the extra cost worthwhile.

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Buyer's Guide
Dell CloudIQ vs. Zenoss Cloud
April 2025
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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Dell CloudIQ
Ranking in IT Infrastructure Monitoring
30th
Average Rating
8.2
Reviews Sentiment
7.2
Number of Reviews
9
Ranking in other categories
No ranking in other categories
Zenoss Cloud
Ranking in IT Infrastructure Monitoring
53rd
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
8
Ranking in other categories
Application Infrastructure (33rd), Event Monitoring (14th), Network Monitoring Software (76th), Server Monitoring (23rd), Container Monitoring (10th), Cloud Monitoring Software (40th), AIOps (20th)
 

Mindshare comparison

As of May 2025, in the IT Infrastructure Monitoring category, the mindshare of Dell CloudIQ is 0.9%, down from 1.2% compared to the previous year. The mindshare of Zenoss Cloud is 0.5%, up from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
IT Infrastructure Monitoring
 

Featured Reviews

ClaudioSalgado - PeerSpot reviewer
Has proactive monitoring with predictive insights and a user-friendly interface
Some of the most valuable features of CloudIQ include its health status alerts, which allow you to see quickly if there is something that needs immediate attention, preventing the need to check each system individually. It provides a status with traffic light colors, where red indicates danger, yellow means attention is needed, and green represents normal conditions to easily understand the health of the environment. The quick overview aids in decision-making. Additionally, CloudIQ's predictive capabilities, which are enhanced by artificial intelligence, have improved operational efficiency by providing proactive information to prevent issues before they arise.
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ClaudiaChen - PeerSpot reviewer
Generates close to real-time alerts so users can resolve issues, but needs more integration and public cloud monitoring features
As Zenoss Service Dynamics is more for network-centric devices and you want to monitor, for example, a server, its services, IP addresses, and interfaces, if it's a network and you're going to monitor multiple items, you'll be charged multiple times. This is what Zenoss Service Dynamics needs to improve to make sure that customers pay just one fee to monitor the entire server. What I'd like to see in Zenoss Service Dynamics in the future is a public cloud monitoring feature, particularly for the Azure public cloud. Another additional feature I'd like to see in the next release of the solution is integration with the Azure public cloud because I know that there are some services from Azure that Zenoss Service Dynamics is currently unable to monitor.
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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Some of the most valuable features of CloudIQ include its health status alerts, which allow you to see quickly if there is something that needs immediate attention, preventing the need to check each system individually."
"I rate CloudIQ a ten out of ten."
"The dashboard is clear and user-friendly."
"CloudIQ allows us to monitor our servers centrally, and we can receive notifications in case of issues, like a potential hard drive failure."
"The tool for forecasting capacity is valuable."
"Mobile application is the most valuable feature for us. We can monitor all the storages on our phones. It's really good."
"It's convenient because you can access it from a mobile device without needing a laptop."
"CloudIQ allows us to monitor our servers centrally, and we can receive notifications in case of issues, like a potential hard drive failure."
More Dell CloudIQ pros
"The custom built integration is one of the most valuable features because you can see all the especially critical items."
"They have also accommodated many state-of-the-art technologies like Docker and ZooKeeper."
"The most valuable feature is the flexible discovery mechanism."
"Its Docker Container concept is mind blowing. It is the first monitoring tool which comes with Docker features."
"The product offers good documentation that helps with initial training."
"It's easy to use."
"What I like most about Zenoss Service Dynamics is that it monitors the devices and gives close to real-time alerts. For example, in case the device is not available, Zenoss Service Dynamics generates an alert so my team can resolve the issue."
 

Cons

"The main limitation of CloudIQ is that it is intended to be used exclusively with Dell hardware."
"It can improve the reporting facility to create custom reports or dashboards."
"It can improve the reporting facility to create custom reports or dashboards."
"If you have a heterogeneous environment, there might be some limitations in coverage since CloudIQ is primarily designed for Dell-based infrastructures."
"Doesn't do well in terms of integrating with technologies other than Dell."
"There is a need for improvement in predictive maintenance, which I assume is somewhat AI-driven."
"The process of upgrading could be streamlined."
"PowerScale is the only file system offered and that is limiting."
More Dell CloudIQ cons
"The inclusion of a feature to show a graphical view of the network would be a helpful improvement."
"Now it is stable, but they should design threshold parameters in percentage instead of raw values."
"It would be ideal if the product offered sound alerts."
"As Zenoss Service Dynamics is more for network-centric devices and you want to monitor, for example, a server, its services, IP addresses, and interfaces, if it's a network and you're going to monitor multiple items, you'll be charged multiple times. This is what Zenoss Service Dynamics needs to improve to make sure that customers pay just one fee to monitor the entire server. What I'd like to see in Zenoss Service Dynamics in the future is a public cloud monitoring feature, particularly for the Azure public cloud. Another additional feature I'd like to see in the next release of the solution is integration with the Azure public cloud because I know that there are some services from Azure that Zenoss Service Dynamics is currently unable to monitor."
"There is room for improvement with the administrative part. They introduced Control Center to manage things in Zenoss 5. The services that Zenoss provides remained the same, but the administrative part, since they introduced Docker, etc., has become a little complex"
"The AI aspect needs to improve."
"There was a problem with Zenoss and storage monitoring."
 

Pricing and Cost Advice

"The solution is more expensive than NetApp which offers file systems in various price ranges."
"I believe it is a free product because we don't pay for it."
"It is very cost-effective compared to the tools I worked with in the past. The company is gaining a lot with respect to the cost factor. It provides agentless monitoring and in a very cheap way."
"It depends on the customer, what he wants."
"There are additional costs you'll have to pay apart from the license fee for Zenoss Service Dynamics. I can't remember exactly how much my company is paying because I don't handle the finance part, but the cost is paid annually. On a scale of one to five, with one being the cheapest and five being the most expensive, I'm rating the solution three out of five."
"The pricing depends on the environment, the number of services, and the size of the data center. It can go from $100,000 to a million dollars."
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Top Industries

By visitors reading reviews
Manufacturing Company
17%
Computer Software Company
16%
Financial Services Firm
12%
Government
5%
Computer Software Company
24%
Financial Services Firm
13%
Manufacturing Company
9%
Insurance Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What needs improvement with Dell CloudIQ?
It can improve the reporting facility to create custom reports or dashboards.
See all answers
What is your primary use case for Dell CloudIQ?
I use it for monitoring environment security today. I look at security, capacity, and availability in our environment.
See all answers
What advice do you have for others considering Dell CloudIQ?
I would rate the overall product an eight out of ten.
See all answers
What is the best network monitoring software for large enterprises?
In my experience, I worked with many monitoring software, but the one that gave me the most functionalities of a large-scale company is Zenoss, due to its ability to monitor completely hybrid and a...
See all answers
 

Comparisons

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Compared 7% of the time
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Compared 38% of the time
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Compared 35% of the time
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SolarWinds AppOptics vs Zenoss Cloud
Compared 15% of the time
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Compared 12% of the time
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Product Reports

Buyer's Guide
IT Infrastructure Monitoring
April 2025
Dell CloudIQ reportDownload Dell CloudIQ product report
Buyer's Guide
Zenoss Cloud
April 2025
Zenoss Cloud reportDownload Zenoss Cloud product report
 

Also Known As

No data available
Cloud Monitoring, Zenoss Service Dynamics
 

Overview

CloudIQ is a no cost Software-as-a-Service (SaaS) offering that provides a simple monitoring interface for an unlimited number of Unity systems. CloudIQ accesses data in near real time to enable monitoring and troubleshooting for Unity systems.

Dell Technologies
Zenoss Cloud revolutionizes IT infrastructure monitoring with a service-centric approach, prioritizing the overall health of services and applications. Harnessing the power of Artificial Intelligence and Machine Learning (AIOps), Zenoss Cloud offers end-to-end visibility across servers, networks, storage, and applications. Real-time monitoring, event correlation, and automated remediation ensure immediate insights and efficient issue resolution. The customizable dashboards empower users to tailor visualizations to their needs, while scalability accommodates diverse infrastructures. Zenoss Cloud guarantees improved application performance, reduced downtime, and enhanced IT efficiency, making it an ideal choice for businesses of all sizes, from small enterprises seeking simplicity to large corporations requiring advanced scalability. Experience unified monitoring and proactive management with Zenoss Cloud, a comprehensive solution that transforms IT infrastructure optimization in today's complex environments.
Zenoss
 

Sample Customers

North Carolina State University
2degrees, Rackspace, State of North Dakota, El Paso Independent School District, NWN Corporation
Buyer's Guide
Dell CloudIQ vs. Zenoss Cloud
April 2025
Free Report: Dell CloudIQ vs. Zenoss Cloud
Find out what your peers are saying about Dell CloudIQ vs. Zenoss Cloud and other solutions. Updated: April 2025.
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