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Datto SIRIS vs IBM ProtectTIER comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Datto SIRIS
Ranking in Backup and Recovery
7th
Average Rating
9.0
Reviews Sentiment
5.3
Number of Reviews
10
Ranking in other categories
Disk Based Backup Systems (3rd), Disaster Recovery as a Service (4th), Disaster Recovery (DR) Software (10th), MSP Backup (2nd)
IBM ProtectTIER
Ranking in Backup and Recovery
66th
Average Rating
7.2
Number of Reviews
7
Ranking in other categories
Deduplication Software (12th)
 

Mindshare comparison

As of July 2026, in the Backup and Recovery category, the mindshare of Datto SIRIS is 0.7%, up from 0.0% compared to the previous year. The mindshare of IBM ProtectTIER is 0.7%, up from 0.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Backup and Recovery Mindshare Distribution
ProductMindshare (%)
Datto SIRIS0.7%
IBM ProtectTIER0.7%
Other98.6%
Backup and Recovery
 

Featured Reviews

James Melton - PeerSpot reviewer
Cyber Security Consultant
Reliable backups have protected email and servers and now enable rapid ransomware recovery
For the smaller Datto SIRIS devices that are made for backing up one or maybe two different machines, adding more RAM and giving it a better CPU would be phenomenal. Sometimes when dealing with entry-level Datto SIRIS products, you face an issue depending on how much storage there is on there when it's trying to parse through all of the data. It takes a while, and when it comes to data recovery, time is everything. Datto SIRIS should remove the ability to set it up as a NAS-based file share operation system. It seems counterintuitive for something that is made for immutable storage that is walled off so that it can't be destroyed to be allowed to be a local centralized file share that individuals have access to. This seems to be begging for a mishap. Datto SIRIS will require some maintenance when the hard drive gets past 50% capacity, which is Datto's statement on the capacity. You should never use past 50% of the storage locally. Then you have to reach out to Datto directly to get an external hard drive to transfer files to send off the data for it to be shot up to the cloud. We've had a couple of instances of devices not uploading to the cloud because either they were too full or there were failures in certain parts of the file upload to the cloud, which put it into a circle of death where it just kept trying to do the same thing over and over again and had to request assistance from Datto in those situations. Otherwise, if you store it in a dusty cabinet, you have to spray it with a computer duster every once in a while.
AG
Technical Lead at a manufacturing company with 10,001+ employees
Provides a short-term backup, archive, and cataloging for 20,000 people in our organization
The backup for a large amount of data is slow. When there's a large amount of data, sometimes the backup isn't completed in time. I have a 24 hour cycle, so it doesn't get completed in 24 hours with the large amount of data. With Veritas NetBackup, I can take 20 terabytes of backup in a day.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The effectiveness of Datto SIRIS in ransomware recovery is fantastic; I would say it's the best, hands down."
"Datto SIRIS has changed my recovery time objectives significantly, as it is excellent, taking minimal time, with a simple and smoother interface that allows for a shorter backup process compared to other applications I have used, such as Commvault."
"The best feature of Datto SIRIS is that we are just two clicks away from remoting into the client environment, and we can fetch all the information in one place."
"Definitely, the return on investment has been massive."
"Datto SIRIS works out of the box and it is a key feature that we really appreciate."
"Datto SIRIS has positively impacted my organization by drastically reducing downtime, with recovery from server failures now taking just five to ten minutes."
"Since I started using Datto SIRIS, the time to recover data or servers has improved significantly; before, restoring a file or server was very long with the normal backup system, Datto reduced the time much more when I needed to recover a file or a machine."
"Instant Virtualization is the best feature of Datto SIRIS that we have liked so far, as it allows us to boot servers in minutes during outages."
"The solution is highly stable."
"The most valuable features are the self-service features and the ability to search the data."
"In terms of stability, I've found it to be very stable. I've walked into the server room when it was at 60 degrees Celcius, and it was still running fine."
"The command-line interface is good."
"The most valuable feature is the incremental backup."
"In terms of stability, I've found it to be very stable."
"The cataloging is the best feature, as it takes millions of frames for the backup and, because it's incremental, it takes less time to complete."
"If you are looking for a reliable and scalable enterprise-class solution, you should consider this solution."
 

Cons

"The pricing offered to MSPs for Datto SIRIS is okay, but the ability for MSPs, their upcharge when it comes down to small, medium businesses, SMB clients, is actually putting Datto out of the market for SMB clients, especially with the ability to purchase Dropbox and all these cloud-based storage solutions now."
"The backup of the Mac OS solution in Datto SIRIS doesn't exist at this moment."
"For improvements in Datto SIRIS, I would suggest enhancing large-scale virtualization performance and providing more transparent pricing, as that is often complex for MSPs and end customers."
"The cost is higher compared to other platforms in the market like Veeam or Acronis."
"Cost is a consideration, but in general, we are fairly happy with the value."
"In my opinion about Datto SIRIS, areas for improvement include increasing speed in recovery processes and strengthening security to enhance the product's overall effectiveness in backup and disaster management."
"I have not seen any reduction in disaster recovery testing hours from Datto SIRIS."
"I was disappointed with the processing power and the storage capacity of the ALTO 5 device. Within two weeks of deploying it, I was getting emails that I need to upgrade it."
"The backup for a large amount of data is slow. When there's a large amount of data, sometimes the backup isn't completed in time."
"I would like the possibility to back up the infrastructure and then replicate it upon on restart, without having to orchestrate the starting of the VM."
"The configuration wizards are still complex and hard to navigate. These should be easier to manage."
"IBM ProtectTIER could improve by being more user-friendly."
"Setting up the system to work with legacy equipment is a bit complex at times."
"It is unmanageable. Support would be good."
"My advice to anybody who is considering this solution is to conduct a proof of concept first because everybody's needs are different, and this product is not suitable for every kind of backup."
"These days, we are thinking about pushing another solution because of the poor support from IBM."
 

Pricing and Cost Advice

Information not available
"IBM ProtectTIER is an expensive solution."
"We have a capacity-based license, which is managed centrally for all the sites of my company."
"This solution is very expensive."
"The customer can decide how they want to purchase a license. However, the price of the solution is expensive."
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Top Industries

By visitors reading reviews
Construction Company
15%
Manufacturing Company
14%
Financial Services Firm
9%
Media Company
9%
Construction Company
21%
Manufacturing Company
16%
Financial Services Firm
11%
Comms Service Provider
10%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business7
Midsize Enterprise1
Large Enterprise1
By reviewers
Company SizeCount
Small Business3
Midsize Enterprise1
Large Enterprise3
 

Questions from the Community

What is your experience regarding pricing and costs for Datto SIRIS?
My experience with pricing, setup cost, and licensing is very straightforward. The only thing I would prefer is if the contracts were 12 months instead of 36.
What needs improvement with Datto SIRIS?
At this stage, there is no improvement needed for Datto SIRIS. Cost is a consideration, but in general, we are fairly happy with the value. My experience with pricing, setup cost, and licensing is ...
What is your primary use case for Datto SIRIS?
Our main use case for Datto SIRIS is both on-premises and cloud-based.
Ask a question
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Also Known As

SIRIS
No data available
 

Overview

 

Sample Customers

Datapac, Dynamic Business Technologies, SAX Technology Advisors
Durham Police Department, Re-Store LLC, CenterGrid, pixx.io GmbH, Australian Government Department of Defence, QD, Refresco Gerber
Find out what your peers are saying about Datto SIRIS vs. IBM ProtectTIER and other solutions. Updated: June 2026.
902,988 professionals have used our research since 2012.