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Datadog vs ManageEngine IT360 comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jul 13, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Datadog
Ranking in Network Monitoring Software
4th
Ranking in IT Infrastructure Monitoring
3rd
Average Rating
8.6
Reviews Sentiment
7.1
Number of Reviews
188
Ranking in other categories
Application Performance Monitoring (APM) and Observability (1st), Log Management (4th), Container Monitoring (2nd), Cloud Monitoring Software (2nd), AIOps (1st), Cloud Security Posture Management (CSPM) (6th)
ManageEngine IT360
Ranking in Network Monitoring Software
105th
Ranking in IT Infrastructure Monitoring
76th
Average Rating
8.4
Reviews Sentiment
7.5
Number of Reviews
5
Ranking in other categories
IT Asset Management (37th)
 

Mindshare comparison

As of October 2025, in the Network Monitoring Software category, the mindshare of Datadog is 3.1%, down from 3.9% compared to the previous year. The mindshare of ManageEngine IT360 is 0.2%, up from 0.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software Market Share Distribution
ProductMarket Share (%)
Datadog3.1%
ManageEngine IT3600.2%
Other96.7%
Network Monitoring Software
 

Featured Reviews

reviewer820579 - PeerSpot reviewer
Single pane of glass, easy to share dashboards, and good for monitoring
We've had some issues where we had Datadog automatically turned on in AWS regions that we weren't using, which incurred a small but steady cost that amounted to tens of thousands of dollars spent over a few weeks. I wish there was a global setting that lets an admin restrict which regions DD is turned on in as a default setup step. Sometimes, the APM service dashboard link isn't sharable. I click something in the service catalog, and on that service's APM default view, I try to share a link to that with a teammate, and they reach a blank or error screen. I wish there was more organization and detail in the suggestions when I use the query editor. I'm never quite sure when the autofill dropdown shows up if I'm seeing some custom tag or some default property, so I have to know exactly what I'm looking for in order to build a chart. It's hard to navigate and explore using the query autofill suggestions without knowing exactly what tag to look for. It's been a bit hard to understand how data gets sampled or how many data points a particular dashboard value is using. We've had questions over the RUM metrics that we see and we had to ask for help with how values are calculated, bin sizes, etc to get confidence in our data.
ZM
Good monitoring and alerting capability, and it is easy to deploy
This solution is good for configuration management. The monitoring capability is easy to use and it can be done without any training. ManageEngine is easy to deploy. It is easy to identify and collect information from all of the nodes on the network. The alerting capability is good and it will send out emails.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The web app has a real-time support chat window in which a support engineer is chatting with you within a minute."
"Datadog is easy to use and easy to deploy. It's a better solution compared to others on the market in terms of being budget friendly for our customers."
"We integrate our application logs. It is great to be able to tie our metrics and our traces together."
"Datadog's ability to group and visualize the servers and the data makes it relatively easy for the root cause analysis."
"Dashboards and their versatility are among the most valuable features."
"It has provided visibility with ease of implementation and allowed multiple teams to quickly onboard it."
"The ease of correcting these dashboards and widgets when needed is amazing."
"The most valuable features are the dashboards and the reporting."
"It is easy to identify and collect information from all of the nodes on the network."
"The product helps users stay on top of gaining insight into the active directory, permissions and security sets, and user group policy changes."
"The technical support is good."
 

Cons

"Since the Datadog platform has so many separate features, solving so many use cases, there are often inconsistencies in feature availability and interoperability between products."
"The query performance could be improved, particularly when handling large datasets, as slower response times can hinder efficiency."
"I'd like to see better pricing and more integration in the next release."
"Additional metrics should be included."
"In terms of UI, everything is very small, which makes it quite difficult to navigate at times."
"Stability of the product has been a concern for us outside of the primary monitoring agents."
"The wide range of products Datadog now offers can be a bit intimidating to developers."
"We would really like to see more from the Service Catalog."
"The product could use more intelligence, automation and general availability of product information."
"The ManageEngine features could improve to show graphs of the traffic and network utility."
"We would like to have support for integration with ServiceDesk."
 

Pricing and Cost Advice

"Sometimes it's very hard to project how much it will cost for the monthly subscription for the next month when you add certain features. Having better visibility of the cost would give a better experience."
"It has always scaled for us. Cost scales up too, but that is not necessarily a bad thing. It's reasonable for what they're providing."
"The price is better than some competing products."
"It costs the same amount it would if we were hosting it ourselves, so we are incredibly happy with the cost."
"It is easy to run up a large bill, so become familiar with the cost of each piece of your bill and use the metrics they supply to estimate and monitor your bill."
"While it is an expensive product, I would rate the pricing level at four out of five."
"Our licensing fees are paid on a monthly basis."
"The price of Datadog is reasonable. Other solutions are more expensive, such as AppDynamics."
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Top Industries

By visitors reading reviews
Financial Services Firm
15%
Computer Software Company
14%
Manufacturing Company
8%
Retailer
6%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business78
Midsize Enterprise42
Large Enterprise82
No data available
 

Questions from the Community

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With Datadog, we have near-live visibility across our entire platform. We have seen APM metrics impacted several times lately using the dashboards we have created with Datadog; they are very good c...
Which would you choose - Datadog or Dynatrace?
Our organization ran comparison tests to determine whether the Datadog or Dynatrace network monitoring software was the better fit for us. We decided to go with Dynatrace. Dynatrace offers network ...
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Also Known As

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IT360
 

Overview

 

Sample Customers

Adobe, Samsung, facebook, HP Cloud Services, Electronic Arts, salesforce, Stanford University, CiTRIX, Chef, zendesk, Hearst Magazines, Spotify, mercardo libre, Slashdot, Ziff Davis, PBS, MLS, The Motley Fool, Politico, Barneby's
Khimji Ramdas, RME Global, Bank of Namibia, DORMA, PMSI, National Commodities Exchange, EMA, Redstone, First Source
Find out what your peers are saying about Datadog vs. ManageEngine IT360 and other solutions. Updated: September 2025.
869,771 professionals have used our research since 2012.