


Darktrace and ESET PROTECT Enterprise compete in the cybersecurity solutions category. ESET PROTECT Enterprise has the upper hand in terms of user satisfaction, comprehensive features, and perceived value over Darktrace's innovative capabilities.
Features: Darktrace offers AI-driven threat detection, dynamic threat response, and continuous monitoring, providing cutting-edge technology for threat identification. ESET PROTECT Enterprise provides multifaceted endpoint protection, extensive threat intelligence, and a wide range of applications, appealing to those who require a broad security scope.
Room for Improvement: Users suggest Darktrace could improve in integration features, analytical insights, and user interface design. For ESET PROTECT Enterprise, enhancements in timely updates, streamlined reporting, and user experience are noted as areas for further refinement.
Ease of Deployment and Customer Service: Darktrace is recognized for its easy deployment process but receives mixed customer service feedback. ESET PROTECT Enterprise offers flexible deployment options and is praised for reliable and supportive customer service, ensuring consistent user satisfaction.
Pricing and ROI: Darktrace is seen as premium priced with ROI diminishing due to operational costs. ESET PROTECT Enterprise may have higher initial setup costs but is deemed to offer better long-term ROI owing to its robust performance and full coverage, making it a worthy investment.
They appreciate the rich telemetry data from the solution, as it provides in-depth threat identification.
Cortex XDR by Palo Alto Networks helps to reduce my total cost of ownership significantly.
In Cortex XDR by Palo Alto Networks, most of the remediation is automated and the accuracy is quite good.
Other NDR solutions provide virtual appliances that can be deployed on virtualization servers to get up and running quickly.
Using this solution provides financial benefits by securing from server attacks, which offers indirect savings.
The return on investment is excellent due to its functionality and ease of installation.
There was money saving from using ESET PROTECT Enterprise, which is why I switched from CrowdStrike to ESET.
The technical support from Palo Alto deserves a mark of ten because they reach out within an hour whenever assistance is needed.
There is no back and forth, and they know what we are asking for and come up with the best resolution for a solution.
If any of these services are missed, it becomes a problem in terms of support tickets, follow-up, or special configuration that needs to be done in the system.
The technical support from Darktrace is of high quality.
Darktrace provides excellent technical support with a monthly meeting to review platform incidents, ensuring the system functions as expected.
The challenge lies in waiting for a response after logging a ticket.
The tech support from ESET is amazing, and I would rate it as ten out of ten.
They are very responsive and help in solving issues quickly.
Even if support is addressing my problem, if the two issues I mentioned are not resolved, then the support process is not complete.
You can onboard 10,000 endpoints in just hours, which demonstrates the excellent scalability of this product.
Activating the newly purchased licenses is instantaneous, allowing installations without adjustments since it's cloud-based.
Cortex XDR by Palo Alto Networks can be expanded anytime by purchasing another license without any issues related to scalability.
Darktrace has high scalability, and I would rate it a nine out of ten.
Since it's cloud-based, it expands easily.
There is still a gap in terms of storage, and we are trying to figure out how to increase that capacity for regulated environments, which require data retention for 5 to 6 years.
It can efficiently scale up to thousands of devices in an organization without issues.
I have used many products before, and this solution is definitely scalable.
It is better suited for workstations rather than server environments.
Cortex remains fast and responsive, even with increasing data and alerts.
The thresholds we've seen on our firewall boxes at some instances reached 80% to 85%, but even at that level of utilization, we don't observe any latency or any issues reported with respect to accessing the application.
Cortex XDR is stable, offering high quality and reliable performance.
The stability of Darktrace is excellent, rated ten out of ten.
The appliance itself has never let me down.
For stability, I would rate Darktrace an eight out of ten.
When it performs an update, ESET PROTECT Enterprise should request permission for restarting because otherwise, users lose their work.
The solution is stable, and I have not encountered any glitches.
The solution is very, very stable.
Improving reporting and dashboard customization, along with the addition of real-time and exportable reports, would help SOC teams greatly.
The inclusion of this feature would allow the application of DLP policies alongside antivirus policies via a single agent and console, making it more competitive as other OEMs often offer DLP solutions as part of their antivirus products.
If the per GB data could be provided at a certain level free of cost or at the same cost which the customer is taking for the entire bundle, that would be better.
There is no dedicated salesperson in Egypt, and having one would help to improve focus on this market.
They say they can integrate with most firewalls, but when we did an integration with Meraki MX firewalls, that integration didn't work and still doesn't work to this day.
We need Darktrace on each branch to get the data out, and I suggest having some kind of a centralized product that gets data from multiple sources to aggregate and provide the data.
Sometimes, agents lose connection with the management console, and the administration team needs to reinstall the agents on the computers.
They need to reduce the number of notifications on the endpoints.
It takes a lot of processing power when the machine is initially booted.
The pricing on SentinelOne is far more reasonable and cheaper than Cortex XDR by Palo Alto Networks.
I would say it is definitely not a cheap product, considering how mature it is and how scalable all Palo Alto products are together.
Cortex XDR is perceived as expensive by some customers, yet offers dynamic pricing.
The product is considered expensive compared to others.
The pricing is costly in USD, and they charge based on device counts.
The licensing cost is approximately eight dollars a year.
I pay 40 dollars per agent annually, which is cheaper than 60 dollars per agent for Check Point.
We recently paid fourteen dollars and thirty-six cents per unit for 20 users, which is reasonable.
Comparing it to other solutions in the market, it was slightly higher.
It incorporates AI for normal behavior detection, distinguishing unusual operations.
The product provides automation responses in case of a threat attack, severity assessments, centralized manageability, and comprehensive compliance features, resulting in reduced costs.
It includes machine learning to easily analyze data and detect complex threats across endpoints, networks, or clouds.
It is capable of responding to lateral movement and ransomware deployment within environments where there is data exfiltration.
I do not need to manually process incidents as Darktrace provides an incident summary, potential detection paths, and other details, all exportable with just a click.
If I am in a data center where I don't have layer two, it becomes an issue because the autonomous response is reliant on sending spoofed TCP resets to my core switch to block traffic, which is a major issue.
It allows simple whitelisting and has a learning mode for new installations, which reduces false positives by adapting to typical user habits.
Its web component prevents infections from malicious websites, which enhances its anti-malware capabilities.
One of the strong features of ESET PROTECT Enterprise is its ability to work well on old computers.
| Product | Mindshare (%) |
|---|---|
| Cortex XDR by Palo Alto Networks | 4.7% |
| Darktrace | 4.7% |
| ESET PROTECT Enterprise | 1.3% |
| Other | 89.3% |


| Company Size | Count |
|---|---|
| Small Business | 46 |
| Midsize Enterprise | 20 |
| Large Enterprise | 49 |
| Company Size | Count |
|---|---|
| Small Business | 44 |
| Midsize Enterprise | 20 |
| Large Enterprise | 29 |
| Company Size | Count |
|---|---|
| Small Business | 11 |
| Midsize Enterprise | 2 |
| Large Enterprise | 2 |
Cortex XDR by Palo Alto Networks provides advanced threat detection with AI-driven endpoint protection and seamless integration, ensuring multi-layered security and automatic threat response.
Cortex XDR is designed to safeguard endpoints against malware and suspicious activities. It offers advanced threat detection and response capabilities using behavioral analysis, AI, and machine learning. It seamlessly integrates with security infrastructures, providing endpoint security, firewall integration, and enhanced visibility in both cloud-based and on-premises environments.
What are the key features of Cortex XDR?Organizations in diverse sectors deploy Cortex XDR to protect against malware, leveraging its advanced threat detection capabilities. Its integration with existing security infrastructures appeals to those seeking comprehensive protection in both cloud and on-premises environments, providing enhanced visibility and threat intelligence.
Darktrace revolutionizes network security with AI-driven alerts, anomaly detection, and robust visibility across networks. It autonomously detects threats, minimizing the need for human oversight, and offers efficient IP identification with minimal false positives.
Darktrace uses advanced AI analytics to enhance network protection. Its powerful real-time threat response capabilities and self-learning enable thorough monitoring and insightful analysis of network activities. While providing scalable and reliable security, users seek improvements in false positive reduction, user-friendly interfaces, and pricing. Enhanced third-party integration, more effective dashboards, and centralized automation features remain top priorities. Users benefit greatly from its Antigena feature, offering automated responses like blocking suspicious connections for robust network defense.
What Are Darktrace's Key Features?In industries employing Darktrace, it is pivotal in securing LAN networks, analyzing behavioral patterns, and detecting internal and external threats. Adoption alongside platforms like F5 and SAP enhances incident response, traffic analysis, and threat identification, utilizing Antigena for proactive security measures.
ESET PROTECT Enterprise is a robust security platform for threat detection and management, offering features like dynamic folders and reporting tools. It provides online transaction security and effective threat protection with tools for compliance and policy customization.
Designed for advanced threat management, ESET PROTECT Enterprise offers a range of features to enhance online security. The straightforward console aids in managing dynamic groups and EDR capabilities efficiently. Zero-Day protection and customizable policies ensure compliance, while its resource-efficient design supports older hardware. Despite needing improvements in remote deployment, user-friendliness, and connection stability, it remains a compelling choice for managing computers, extending antivirus protections, and handling device management across multiple operating systems.
What are the key features of ESET PROTECT Enterprise?In industries such as finance, healthcare, and manufacturing, ESET PROTECT Enterprise is implemented for its reliable security and management of endpoint devices. It automates antivirus installations and enhances web filtering to safeguard critical systems and data. Many sectors rely on its capability to isolate compromised systems and manage policy applications on-premises or during a cloud transition.
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