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Dameware Remote Support vs Imanami GroupID comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Jun 3, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Dameware Remote Support
Ranking in Active Directory Management
20th
Average Rating
8.6
Number of Reviews
3
Ranking in other categories
Remote Access (31st)
Imanami GroupID
Ranking in Active Directory Management
16th
Average Rating
8.4
Reviews Sentiment
6.8
Number of Reviews
3
Ranking in other categories
User Provisioning Software (18th), Identity and Access Management as a Service (IDaaS) (IAMaaS) (36th)
 

Mindshare comparison

As of October 2026, in the Active Directory Management category, the mindshare of Dameware Remote Support is 3.1%, up from 0.3% compared to the previous year. The mindshare of Imanami GroupID is 3.9%, up from 1.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Active Directory Management Mindshare Distribution
ProductMindshare (%)
Imanami GroupID3.9%
Dameware Remote Support3.1%
Other93.0%
Active Directory Management
 

Featured Reviews

it_user323577 - PeerSpot reviewer
Tier1 - IT Support Technician at a comms service provider with 501-1,000 employees
We're able to see issues from the users' perspectives, but there are issues when connecting over VPN.
The ability to see issue from users perspective and installation of software. Worked well for awhile but issues with it connecting over VPN was a major drawback. We've been using it since 2009. We also utilize GoToAssist which has more features and runs smoother. It also allows us to send…
Jonathan Cauthorn - PeerSpot reviewer
Identity and Access Management Manager at a insurance company with 201-500 employees
Simplifies the task of managing groups and is affordable and easy to implement
I'd like to see it be able to do more than just groups. I'd like it to be able to do some things with email distribution lists as well. It can do that, but there were a few things that were limiting. It was difficult to get it set up, particularly with Azure in the cloud. I'd like that to be a little bit smoother. I'd like to see a better user interface. It works, but it is clunky. There should be better import and export of LDAP queries and better management tools. We've got a ton of groups, and it does take quite a while to do nightly processing. This is something that definitely needs improvement.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The ability to control admin rights through AD groups allows the techs to have all of the rights that they would normally without adjustments on the backend of the product."
"It was very easy to install."
"Using DameWare has made the troubleshooting process faster."
"I have found the overall features to be useful."
"Imanami GroupID's UI is good."
"For each job code, we go through and determine the access they're supposed to have to the system, and based on that job code, we use the query tool so that anybody who is in this job code gets these groups added to them, or conversely, if they change job codes, it removes the ones that they shouldn't have and adds the one they should, which runs every night so that the next day everybody has the job codes they're supposed to have."
 

Cons

"SolarWinds has a great KB but many of the articles are lacking updated information and the keyword search is lacking if you don't have previous experience with the product and encounter issues."
"Worked well for awhile but issues with it connecting over VPN was a major drawback."
"The mobile application needs to be improved and there should be chatbox features to allow users to easily reach out for assistance."
"The product's implementation is complex. It should also work on GPO."
"I'd like to see a better user interface. It works, but it is clunky. There should be better import and export of LDAP queries and better management tools."
 

Pricing and Cost Advice

Information not available
"The price of the solution is reasonable."
"It is on a yearly basis, and it has the product license fee and the support for it. So, there is the licensing fee, and there is the annual maintenance that includes the support. I don't remember exactly, but we're probably paying somewhere in the neighborhood of $20,000 to $30,000 for it per year. We've got a pretty large implementation of it, and for the amount that we do, it is a pretty good deal. I would rate it a four out of five in terms of pricing."
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Top Industries

By visitors reading reviews
Manufacturing Company
13%
Comms Service Provider
12%
Computer Software Company
9%
Government
8%
Construction Company
23%
Manufacturing Company
12%
Comms Service Provider
10%
Media Company
10%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
No data available
 

Also Known As

DameWare, SolarWinds DameWare, SolarWinds Dameware Remote Support
No data available
 

Overview

 

Sample Customers

Illinois School District
Grant Thornton LLP
Find out what your peers are saying about Dameware Remote Support vs. Imanami GroupID and other solutions. Updated: September 2026.
915,341 professionals have used our research since 2012.