Dameware Remote Support and Imanami GroupID are competing products for remote support and group management. Users are more satisfied with the pricing and support of Dameware Remote Support, yet Imanami GroupID is perceived as superior in features and worth the price.
What features are offered by Dameware Remote Support in comparison to Imanami GroupID?Dameware Remote Support users appreciate the comprehensive remote access and troubleshooting tools. Imanami GroupID users value its robust group management and automation capabilities. Imanami GroupID is preferred for its feature set.
What areas of improvement can be found in Dameware Remote Support in comparison to Imanami GroupID?Dameware Remote Support users seek enhancements in mobile integration and reporting functionalities. Imanami GroupID users desire improved customer support and cloud integration. Both products have specific areas needing attention, with Dameware demanding technical enhancements, while Imanami requires better support and integration.
How is the ease of deployment and customer service of Dameware Remote Support in comparison to Imanami GroupID?Dameware Remote Support is praised for its straightforward installation and solid customer service. Imanami GroupID's deployment process is more complex, but its support is reputable. Dameware wins in ease of deployment, while Imanami's customer service receives positive feedback.
What setup costs and ROI can be seen with Dameware Remote Support in comparison to Imanami GroupID?Dameware Remote Support users find the setup cost reasonable with good ROI. Imanami GroupID is seen as expensive, but users believe the advanced features justify the cost and result in strong ROI. Although Imanami is pricier, its ROI is deemed worthwhile due to its extensive functionalities.
| Product | Market Share (%) |
|---|---|
| Imanami GroupID | 1.9% |
| Dameware Remote Support | 1.4% |
| Other | 96.7% |
Groups don’t live forever. Project teams disband, departments re-organize, and employees change status. GroupID from Imanami leverages the pervasiveness of Microsoft® Active Directory and empowers IT professionals with the tools needed to effectively provision and manage users. Users can be quickly entered into the correct distribution and security groups, and are easily managed across multiple systems.
There Are Three Main Benefits To A Complete Group Management Solution:
Groups Are Never Out Of Date.
Users are empowered to solve common problems independently. Security and access aren’t compromised. IT is empowered with the right tools to help employees. Staff productivity goes up. What more could you want?
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