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Cynet vs Trend Micro Worry-Free Services Suites comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.7
Cynet effectively prevents cyberattacks, offering automation and affordability, with no reported issues in nearly two years.
Sentiment score
5.9
Trend Micro Worry-Free Services Suites efficiently manages 200 endpoints in two hours with a robust central management console.
The return on investment with Cynet is pretty good, as it doesn't require a dedicated resource to manage, being highly automated.
 

Customer Service

Sentiment score
7.4
Cynet's customer support is responsive and helpful, though some users note delays and suggest regional improvements.
Sentiment score
5.1
Trend Micro Worry-Free Services support is knowledgeable yet hindered by time zone delays and repetitive questions, needing improved hours.
My experience with the technical support of Cynet is excellent; they are just one click away.
Their SOC side support, when a threat is detected, is excellent.
I was very satisfied with their technical support.
Support is extremely good, but there is room for improvement.
 

Scalability Issues

Sentiment score
7.8
Cynet scales effortlessly for businesses of all sizes, ensuring seamless integration and adaptability across various environments.
Sentiment score
6.3
Trend Micro Worry-Free Services Suites is praised for scalability but occasionally hindered by internet and cloud dependence.
We can deploy Cynet for 50,000 users, and we have deployed it at that scale, with the capability to scale higher to 100,000 users without any challenges.
The solution is highly scalable.
Cynet is very scalable.
 

Stability Issues

Sentiment score
8.3
Cynet is praised for stability and reliability, efficiently handling threats with minimal impact and easy issue resolution.
Sentiment score
6.9
Trend Micro Worry-Free Services Suites is generally stable and reliable, but automatic updates can cause 'protection at risk' warnings.
Within six years of usage, we have not had any issues such as outages or downtime.
 

Room For Improvement

Cynet must improve mobile support, global reach, customization, integrations, user interface, AI, and manage false positives better.
Trend Micro faces issues with system performance, integration, support, and high costs, with needed enhancements in several areas.
There should be more options than deploying solely through group policy, as the assumption that GPO is working isn’t always the case.
Having a DLP feature would also add value.
Integration with local Active Directory, not only Azure AD, is a must.
The ransomware protection issue for old servers and business email compromise also needs to be upgraded because even though it's configured, we still face this BEC issue.
 

Setup Cost

Cynet provides cost-effective, flexible pricing with adaptable licensing, offering high value compared to competitors like CrowdStrike and SentinelOne.
Trend Micro Worry-Free Services Suites has mid-range pricing, seen as affordable by some but costly compared to competitors.
I think the pricing of Cynet is fair and one of the better options in the market.
The price of Cynet is reasonable considering its features and support.
The pricing of Trend Micro is a little bit higher compared to Sophos.
 

Valuable Features

Cynet provides advanced threat detection, real-time monitoring, and scalable cybersecurity with user-friendly design and competitive pricing.
Trend Micro Worry-Free Services offers comprehensive protection with user-friendly features, seamless integration, but pricing is a concern.
Cynet was valuable since it efficiently managed MDR without consuming a lot of resources.
The most effective features of Cynet are its ransomware protection and lateral movement deception.
One of the important items is the reporting functionality.
Trend Micro Worry-Free Services Suites has an inbuilt auto scan facility.
We can get in-depth details of the emails going in and out, and we can create rules.
 

Categories and Ranking

Cynet
Ranking in Endpoint Protection Platform (EPP)
16th
Ranking in Extended Detection and Response (XDR)
8th
Average Rating
8.8
Reviews Sentiment
7.4
Number of Reviews
44
Ranking in other categories
Security Information and Event Management (SIEM) (11th), User Entity Behavior Analytics (UEBA) (3rd), Endpoint Detection and Response (EDR) (13th), Threat Deception Platforms (3rd), Network Detection and Response (NDR) (5th), Ransomware Protection (4th)
Trend Micro Worry-Free Serv...
Ranking in Endpoint Protection Platform (EPP)
20th
Ranking in Extended Detection and Response (XDR)
14th
Average Rating
8.4
Reviews Sentiment
6.5
Number of Reviews
12
Ranking in other categories
Email Security (14th), Managed Detection and Response (MDR) (10th)
 

Mindshare comparison

As of September 2025, in the Endpoint Protection Platform (EPP) category, the mindshare of Cynet is 1.2%, up from 1.2% compared to the previous year. The mindshare of Trend Micro Worry-Free Services Suites is 1.3%, up from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Protection Platform (EPP) Market Share Distribution
ProductMarket Share (%)
Cynet1.2%
Trend Micro Worry-Free Services Suites1.3%
Other97.5%
Endpoint Protection Platform (EPP)
 

Featured Reviews

Suhas Dalvi - PeerSpot reviewer
Comprehensive protection with minimal false positives enhances threat management
Cynet's real-time threat detection has helped reduce risks for our organization overall. Cynet's centralized control feature is very user-friendly, has a good user interface, and is very convenient, requiring hardly one or two people to manage the entire console, which is not resource-heavy and automates many processes, making it very easy to use without alert fatigue due to low false positives. Autonomous Breach Protection has helped us mitigate threats proactively by being highly automated, requiring very few people to manage it for forensics and investigation due to its low false positive rate, which is less than 1.3%, and it doesn't consume much memory, making it light on the endpoints. Cynet is the only platform in the industry in the endpoint XDR that meets all steps of the MITRE ATT&CK framework, scoring on all 143 odd steps, with a false positive rate of less than 1.3%. Cynet's machine learning algorithms are very effective in adapting to new threats.
Mohammed Zain - PeerSpot reviewer
Achieve effective email management while identifying areas for security upgrades
There are a couple of issues we have encountered while using Trend Micro Worry-Free Services Suites for the past four or five years. The first is the Business Email Compromise (BEC) issue. Even though we configured the business email compromise option, we still face this issue sometimes where people are getting emails directly with our email ID. We were not able to get a satisfactory answer from them regarding the BEC issue. The ransomware protection issue for the old servers or outdated servers and recovery of the data needs improvement in Trend Micro Worry-Free Services Suites. The ransomware protection issue for old servers and business email compromise also needs to be upgraded because even though it's configured, we still face this BEC issue. The response time of the support also needs improvement.
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Top Industries

By visitors reading reviews
Computer Software Company
12%
Manufacturing Company
9%
Financial Services Firm
9%
Comms Service Provider
9%
Computer Software Company
16%
Comms Service Provider
10%
Security Firm
9%
Retailer
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business28
Midsize Enterprise7
Large Enterprise12
By reviewers
Company SizeCount
Small Business10
Midsize Enterprise2
 

Questions from the Community

When evaluating User Activity Monitoring, what aspect do you think is the most important to look for?
The support team that stands behind the detection and response. Is there adequate expertise and are they behind you 24x7x365? Cynet CyOps has been there for us.
What do you like most about Cynet?
In terms of incident response, Cynet can contain attacks, offer a trial period to customers, and uninstall if not continued. The most valuable aspect is its integration capabilities, covering endpo...
What do you like most about Trend Micro Worry-Free Sevices Suits?
The solution offers a comprehensive solution that includes antivirus, malware protection, ransomware protection, web filtering, and device control features. It provides networking capabilities, mak...
What needs improvement with Trend Micro Worry-Free Sevices Suits?
There are a couple of issues we have encountered while using Trend Micro Worry-Free Services Suites for the past four or five years. The first is the Business Email Compromise (BEC) issue. Even tho...
What is your primary use case for Trend Micro Worry-Free Sevices Suits?
I am working with the Trend Micro One solution. I use Trend Micro Worry-Free Services Suites, which includes six components, including Cloud App Security, Trend Email Security Advanced, and Worry-F...
 

Overview

 

Sample Customers

Meuhedet, East Boston Neighborhood Health Center
Information Not Available
Find out what your peers are saying about Cynet vs. Trend Micro Worry-Free Services Suites and other solutions. Updated: August 2025.
867,676 professionals have used our research since 2012.