Trellix ESM and Cynet are security management solutions with unique strengths. Trellix ESM provides superior support and competitive pricing, while Cynet is favored for its comprehensive features, justifying its higher price based on user reviews.
Features: Trellix ESM is valued for its robust threat detection and response capabilities, seamless integration with existing tools, and competitive pricing. Cynet is praised for its all-in-one platform providing automated response, endpoint protection, and network visibility.
Room for Improvement: Trellix ESM could improve by simplifying its configuration, enhancing reporting features, and addressing other areas that can streamline its operations. Cynet needs better scalability, more detailed documentation, and enhancements to accommodate larger deployments.
Ease of Deployment and Customer Service: Trellix ESM users report a smooth deployment process generally aided by effective customer support. Cynet users also find deployment straightforward but note that initial setup can be complex without adequate guidance. Both products have strong customer service, but Trellix ESM is highlighted for its accessibility.
Pricing and ROI: Trellix ESM is commended for not incurring hidden costs and providing good ROI given its pricing. Cynet, while more expensive, offers good value through its all-inclusive feature set. Users feel Trellix ESM offers better pricing transparency while Cynet delivers higher functional value.
The return on investment with Cynet is pretty good, as it doesn't require a dedicated resource to manage, being highly automated.
Their SOC side support, when a threat is detected, is excellent.
My experience with the technical support of Cynet is excellent; they are just one click away.
Their technical support can be improved in terms of speed when opening a ticket.
I would rate support for Trellix ESM 10 out of 10 because if we connect with the support in the UK, we get excellent support.
It's rare for me to need them unless it's an issue with licensing, and they are the best in that regard.
We can deploy Cynet for 50,000 users, and we have deployed it at that scale, with the capability to scale higher to 100,000 users without any challenges.
The solution is highly scalable.
Cynet is very scalable.
Scalability is quite easier with Trellix ESM, because all we need to do is add more receivers to it, so it can go to any point.
Within six years of usage, we have not had any issues such as outages or downtime.
There should be more options than deploying solely through group policy, as the assumption that GPO is working isn’t always the case.
Having a DLP feature would also add value.
Cynet offers enough visibility into our infrastructure, showing all endpoints and other agentless devices.
If there is any device which is not covered, there should not be any additional charges for writing the custom parsers on that.
I think the pricing of Cynet is fair and one of the better options in the market.
The price of Cynet is reasonable considering its features and support.
The valuable aspects of Cynet are its EDR and XDR components, which are available at a reasonable price point.
One of the important items is the reporting functionality.
The vendor manages our infrastructure's cybersecurity through a Security Operations Center (SOC).
The weakest point is it doesn't cover almost all the devices, so the customer has to be more dependent on the parsers to be written by the Professional Services team.
Cynet provides endpoint protection, threat detection, and response. It helps companies secure files, devices, and networks from zero-day threats, reducing the need for extensive support staff through its continuous monitoring, antivirus, and anti-malware functionalities.
Cynet offers comprehensive security features, including EDR, NGAV, and MDR, suitable for cloud, on-premises, and hybrid environments. Organizations benefit from its 24/7 SOC services, seamless integration with other cybersecurity systems, and intuitive graphical interface. Features like autonomous malware blocking, scalability, detailed network user behavior analysis, and rapid policy deployment ensure robust security operations.
What are Cynet's most valuable features?Cynet is implemented across industries like finance, healthcare, and retail due to its comprehensive cybersecurity capabilities. Organizations in these sectors benefit from detailed network user behavior analysis, data aggregation, automation, and incident response, ensuring robust protection for critical infrastructure and sensitive data.
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