No more typing reviews! Try our Samantha, our new voice AI agent.

Cynet vs ReliaQuest GreyMatter comparison

Why PeerSpot?
Sponsored
 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cortex XDR by Palo Alto Net...
Sponsored
Ranking in Extended Detection and Response (XDR)
3rd
Average Rating
8.4
Reviews Sentiment
6.7
Number of Reviews
118
Ranking in other categories
Endpoint Protection Platform (EPP) (4th), Endpoint Detection and Response (EDR) (5th), Ransomware Protection (2nd), AI-Powered Cybersecurity Platforms (1st)
Cynet
Ranking in Extended Detection and Response (XDR)
11th
Average Rating
8.8
Reviews Sentiment
7.3
Number of Reviews
45
Ranking in other categories
Security Information and Event Management (SIEM) (18th), Endpoint Protection Platform (EPP) (17th), User Entity Behavior Analytics (UEBA) (8th), Endpoint Detection and Response (EDR) (16th), Threat Deception Platforms (2nd), Network Detection and Response (NDR) (9th), Ransomware Protection (4th)
ReliaQuest GreyMatter
Ranking in Extended Detection and Response (XDR)
30th
Average Rating
9.6
Reviews Sentiment
8.1
Number of Reviews
2
Ranking in other categories
Digital Risk Protection (11th), Managed Detection and Response (MDR) (16th)
 

Mindshare comparison

As of October 2026, in the Extended Detection and Response (XDR) category, the mindshare of Cortex XDR by Palo Alto Networks is 4.8%, down from 6.0% compared to the previous year. The mindshare of Cynet is 2.5%, down from 3.0% compared to the previous year. The mindshare of ReliaQuest GreyMatter is 0.9%, up from 0.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Extended Detection and Response (XDR) Mindshare Distribution
ProductMindshare (%)
Cortex XDR by Palo Alto Networks4.8%
Cynet2.5%
ReliaQuest GreyMatter0.9%
Other91.8%
Extended Detection and Response (XDR)
 

Featured Reviews

ABHISHEK_SINGH - PeerSpot reviewer
Senior Process Expert at A.P. Moller - Maersk
Gained full visibility and streamlined threat detection through behavior-based insights and AI integration
Initially, we got to have a lot of false positives when we onboarded, but nowadays it's quite smooth. We have fine-tuned our security policies and allowed different levels of policies to get rid of those false positives. Currently, we are getting a fairly good amount of incidents that are not false positives or benign, but actionable items. The process is streamlined. In the initial days, the operations used to get involved in a lot of benign and other activities, but now the process is streamlined. We are leveraging the auto-detection and remediation plans. The operations teams are now more involved in other business roles as well, not just looking into the logs and fetching out what's happening there. They have fixed a lot of things. Initially, they didn't have IAC code drift detection, cloud posture management, or security posture management, but they have those now. They purchased different vendors and did a merger with that. They have now Prisma Cloud that gets integrated and now they are working with Cortex Cloud. Everything that was negative has now been addressed, and the product altogether looks to be in a very better and mature shape now. Currently, it's more or less detecting the workloads with AI-based best practices. Since most organizations are consuming AI agents and other things, we are looking forward to seeing what other feature enhancements Palo Alto can support in that.
Roshan Jadhav - PeerSpot reviewer
Technical Consultant at Vincacyber
Has improved threat detection and streamlined incident analysis through centralized control and AI-driven insights
People are looking for Cynet because it has next-generation threat protection that detects zero-day threats. It has UEBA (user entity behavior analysis), threat hunting features, and storage device control where we can create profiles and block unauthorized USB storage devices. We can also create threat protection policies to detect malware, ransomware, and many other threats. The most valuable feature is the UBA (User behavior analysis). It has integration with SIEM solutions, allowing us to share our logs to third-party SIEM servers. Cynet has AI integration which showcases complete forensic data about threats, making it very easy to understand what happened with the system and what type of incident was detected. Autonomous breach protection is a feature of Cynet which can detect and mitigate known and unknown threats based on signatures. If there are any signature-less files, malware, or ransomware, it will detect them based on autonomous breach protection capabilities. The centralized management console provides a dashboard where we can see four types of attack vectors and incident counts in real-time. It continuously scans the radar and shows open alerts related to files, hosts, users, or networks. We can easily export these alerts and send reports via email.
MK
Senior Security Analyst at Tata Consultancy
Unified security monitoring has reduced alert fatigue and improves proactive threat hunting
I use real-time monitoring in ReliaQuest GreyMatter, which significantly improves my security posture. The unified interface helps reduce alert fatigue. I would estimate it saves around 20% in alert fatigue reduction. The automated threat hunting capabilities in ReliaQuest GreyMatter help me stay ahead of threats. The machine learning algorithm benefits my threat intelligence by providing deeper insights and predictions. I use various metrics to rate the success of the predictive threat intelligence in ReliaQuest GreyMatter.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The positive impacts I see from Cortex XDR by Palo Alto Networks include a complete 360-degree view of our security posture altogether, being a uniform platform where we are ingesting logs from multiple resources."
"We can use Cortex XDR to get the entire graph of the incidents from source to destination, and we can take remedial action."
"We've had a significant increase in blocking with a decrease in false positives, because it's looking at how the files work, not just a list of files that it's been told to look for."
"The best feature of Cortex XDR by Palo Alto Networks is that it collects logs from different sections such as the endpoint, the network, and the cloud, making it easy to investigate alerts, collect some of the investigation packages related to the infected machines, and provide live response."
"Cortex XDR by Palo Alto Networks has helped lighten the load of our security analysts because it was the major tool that we were using and the one we utilized most."
"The multi-layered approach to the product gives you confidence that it will stop exploits, ransomware, worms, or viruses from compromising endpoints, essentially providing peace of mind."
"If the user leaves our premises or network, Palo Alto Traps will still be on that endpoint and will still apply our policies."
"Has great threat detection capabilities."
"We are protecting all our workstations."
"Technical support staff were very responsive and very helpful."
"The initial setup is very fast and very easy."
"It's transparent, so it's not something where every user has to press a button to download or do the thing. It is centralized, in fact. Personally, I use Malwarebytes and other tools, which are fine for home use. Cynet is also relatively silent in terms of operation, except when it's required to act."
"Cynet has AI integration which showcases complete forensic data about threats, making it very easy to understand what happened with the system and what type of incident was detected."
"It is quite stable. I would rate the stability of the solution a nine out of ten."
"It can be deployed in autonomous mode, and then it automatically blocks malware threats."
"In terms of incident response, Cynet can contain attacks, offer a trial period to customers, and uninstall if not continued. The most valuable aspect is its integration capabilities, covering endpoints and network data for a comprehensive view of threats."
"ReliaQuest GreyMatter has helped us to reduce security incidents by 89%, which is a significant amount of incidents we have seen."
"ReliaQuest GreyMatter saves around 60% of time or resources."
 

Cons

"I would like to see improvement in the tool's user interface, particularly in the area of managing alerts and providing more reporting capabilities."
"I recommend adding a data loss prevention (DLP) solution to Cortex XDR by Palo Alto Networks. The inclusion of this feature would allow the application of DLP policies alongside antivirus policies via a single agent and console, making it more competitive as other OEMs often offer DLP solutions as part of their antivirus products."
"In some cases, there are too many options for me, and it is a bit too hard to find some settings which I really need to implement."
"We have found that there are times Cortex XDR by Palo Alto Networks does not detect some of the viruses, we have to use another protection solution called Kaspersky."
"It would be good if they could make an exception for applications. Sometimes, it can be a bit of a challenge to make exceptions for certain applications that have been used as rogue."
"The downsides of Cortex XDR by Palo Alto Networks are that in many incidents, when I enter the causality chain, there are numerous logs."
"I am facing issues with customer support for Cortex XDR by Palo Alto Networks, so I am not satisfied with customer support."
"The solution lacks real-time, on-demand antivirus."
"Its dashboard is not so good. On the dashboard, they don't show the count for client endpoints, which is a failure of this product. This count should be shown on the dashboard. I have 1,000 clients, but I can't see it anywhere on the dashboard."
"I think the technical support could be better. When I contacted them, I had to wait a week before getting an answer."
"They have automated response capability, and they're moving more and more into SOAR capability. They have built-in deception technology with host-file users, phantoms, etc. We used to call them honeypots. So, they're on target. They're doing a really good job, and they should continue to improve with SOAR."
"An administration feature will be useful for Cynet."
"I'd like to see more data loss prevention within the product."
"The solution lacks URL filtering."
"Management of the console could be simplified and made more user-friendly because right now it's not very easy to use."
"Their technical support can be improved in terms of speed when opening a ticket."
"Areas that have room for improvement include user interface and integration."
 

Pricing and Cost Advice

"It has a higher cost than other solutions, like CrowdStrike or Microsoft’s EDR tools, but it reduces the cost of our operations because it’s a new generation antivirus tool."
"The pricing is okay, although direct support can be expensive."
"Licensing for Palo Alto Networks Cortex XDR can be costly, especially when it comes to a hundred users. A license is required for each user, and the subscription must be renewed on a yearly basis."
"The price of the solution is high for the license and in general."
"Cortex XDR's pricing is ok."
"Compared to CrowdStrike, Cortex XDR is an expensive solution."
"The solution is expensive. It's pricing is on a yearly-basis."
"It is cost-effective compared to similar solutions. It fits for the small businesses through to the big businesses."
"There is an extra cost if you want the support of Cynet."
"Cynet has a pay-as-you-go pricing model."
"It is extremely affordable. I'll give it a five out of five in terms of price. It was half the cost of the next closest competitor, and the competitor didn't provide SOC services."
"This solution is expensive. I would rate the price as a three out of five when compared to similar products."
"I don't have specific information about integration capabilities or licensing costs."
"The licensing for Cynet is yearly. The solution pricing depends on the customer, but it is not very expensive."
"The price is very competitive."
"it's not cheap, but I would rate it a three out of ten. If one is cheap and ten is expensive."
Information not available
report
Use our free recommendation engine to learn which Extended Detection and Response (XDR) solutions are best for your needs.
915,341 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Outsourcing Company
12%
Comms Service Provider
12%
Construction Company
11%
Manufacturing Company
10%
Manufacturing Company
11%
Financial Services Firm
11%
Comms Service Provider
9%
Construction Company
8%
Financial Services Firm
10%
Manufacturing Company
9%
Construction Company
8%
Retailer
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business47
Midsize Enterprise21
Large Enterprise55
By reviewers
Company SizeCount
Small Business30
Midsize Enterprise7
Large Enterprise12
No data available
 

Questions from the Community

Cortex XDR by Palo Alto vs. Sentinel One
Cortex XDR by Palo Alto vs. SentinelOne SentinelOne offers very detailed specifics with regard to risks or attacks. ...
Comparing CrowdStrike Falcon to Cortex XDR (Palo Alto)
Cortex XDR by Palo Alto vs. CrowdStrike Falcon Both Cortex XDR and Crowd Strike Falcon offer cloud-based solutions th...
How is Cortex XDR compared with Microsoft Defender?
Microsoft Defender for Endpoint is a cloud-delivered endpoint security solution. The tool reduces the attack surface,...
When evaluating User Activity Monitoring, what aspect do you think is the most important to look for?
The support team that stands behind the detection and response. Is there adequate expertise and are they behind you ...
What is your experience regarding pricing and costs for Cynet?
Cynet is not very costly. We can refer it to other customers because Cynet does not ask for additional costs for add-...
What needs improvement with Cynet?
One area where Cynet needs improvement is tamper protection for Mac and Linux agents. It currently has tamper protect...
What needs improvement with ReliaQuest GreyMatter?
Areas that have room for improvement include user interface and integration.
What is your primary use case for ReliaQuest GreyMatter?
I use ReliaQuest GreyMatter for detection and response, XDR, and SIEM. The best features I like about GreyMatter the ...
 

Also Known As

Cyvera, Cortex XDR, Palo Alto Networks Traps
No data available
No data available
 

Overview

 

Sample Customers

CBI Health Group, University Honda, VakifBank
Meuhedet, East Boston Neighborhood Health Center
Information Not Available
Find out what your peers are saying about Cynet vs. ReliaQuest GreyMatter and other solutions. Updated: August 2026.
915,341 professionals have used our research since 2012.