Cynet vs Microsoft Defender for Business comparison

Cynet and Microsoft Defender for Business compete in the cybersecurity category, offering comprehensive security solutions. Cynet has a pricing advantage due to its lower cost compared to Microsoft Defender, which although more expensive, benefits users within the Microsoft ecosystem.

Features: Cynet offers features like EDR and XDR capabilities, user behavior analysis, and 24/7 SOC support. Its flexible licensing options are appreciated for providing value through a variety of included services. Microsoft Defender for Business integrates well with Microsoft’s ecosystem, offering cost savings for Microsoft 365 users. It provides built-in security features, effective threat mitigation, and a strong ROI, while simplifying multi-vendor management.

Room for Improvement: Cynet could improve its mobile support and Android app capabilities. Enhanced integration with third-party applications and better customization, especially in reporting, are needed. Users also express a need for improvements in local timezone support and console management. Microsoft Defender for Business could advance in threat detection, simplification of the user interface, and response times in support. Integration with Linux and more intuitive action capabilities are also desired, with small organizations finding price and complexity challenging.

Ease of Deployment and Customer Service: Cynet is easy to deploy across various cloud environments, with users satisfied by its hybrid and public cloud setups. Customer support receives positive feedback due to responsive SOC services despite a need for faster ticket handling. Microsoft Defender for Business integrates well with the Microsoft cloud but presents challenges for less technical users due to its complexity. The support is strong overall but could improve in response times and local support accessibility.

Pricing and ROI: Cynet delivers competitive pricing, providing a strong ROI through its all-in-one solution structure and flexible licensing. Although the initial investment is significant, ongoing costs are justified by the comprehensive protection offered. Microsoft Defender for Business, part of Microsoft 365 subscriptions, offers good ROI by leveraging Microsoft's broader security infrastructure. Despite slightly higher pricing, its integration capabilities and service breadth provide substantial value, particularly for organizations already using Microsoft products. Users see opportunities for better pricing but generally acknowledge its justified cost.