


Cynet and ESET PROTECT Enterprise compete in the cybersecurity solutions category. Cynet has the advantage in pricing and customer support, while ESET is preferred for its advanced features.
Features: Cynet is noted for automated threat response, integration capabilities, and streamlined security management. ESET offers advanced threat detection systems, comprehensive endpoint protection, and in-depth security analytics.
Room for Improvement: Cynet needs better scalability, faster detection speeds, and more granular feature updates. ESET should improve third-party tool integration, simplify setup, and provide more frequent updates to address evolving threats.
Ease of Deployment and Customer Service: Cynet is recognized for quick deployment that requires minimal technical knowledge, backed by responsive customer service. ESET offers comprehensive setup support but involves a more complex deployment process, with customer service seen as less personalized.
Pricing and ROI: Cynet is cost-effective with a competitive setup cost and strong ROI. ESET, although more expensive upfront, is considered to provide significant long-term value, with many users noting favorable ROI.
They appreciate the rich telemetry data from the solution, as it provides in-depth threat identification.
Cortex XDR by Palo Alto Networks helps to reduce my total cost of ownership significantly.
In Cortex XDR by Palo Alto Networks, most of the remediation is automated and the accuracy is quite good.
The return on investment with Cynet is pretty good, as it doesn't require a dedicated resource to manage, being highly automated.
The return on investment is excellent due to its functionality and ease of installation.
There was money saving from using ESET PROTECT Enterprise, which is why I switched from CrowdStrike to ESET.
The technical support from Palo Alto deserves a mark of ten because they reach out within an hour whenever assistance is needed.
There is no back and forth, and they know what we are asking for and come up with the best resolution for a solution.
If any of these services are missed, it becomes a problem in terms of support tickets, follow-up, or special configuration that needs to be done in the system.
Their SOC side support, when a threat is detected, is excellent.
My experience with the technical support of Cynet is excellent; they are just one click away.
Based on our needs, they schedule remote sessions and resolve the issues.
The tech support from ESET is amazing, and I would rate it as ten out of ten.
They are very responsive and help in solving issues quickly.
Even if support is addressing my problem, if the two issues I mentioned are not resolved, then the support process is not complete.
You can onboard 10,000 endpoints in just hours, which demonstrates the excellent scalability of this product.
Cortex XDR by Palo Alto Networks can be expanded anytime by purchasing another license without any issues related to scalability.
I think scalability for Cortex XDR by Palo Alto Networks is good.
The solution is highly scalable.
We can deploy Cynet for 50,000 users, and we have deployed it at that scale, with the capability to scale higher to 100,000 users without any challenges.
Cynet is very scalable.
It can efficiently scale up to thousands of devices in an organization without issues.
I have used many products before, and this solution is definitely scalable.
It is better suited for workstations rather than server environments.
Cortex remains fast and responsive, even with increasing data and alerts.
The thresholds we've seen on our firewall boxes at some instances reached 80% to 85%, but even at that level of utilization, we don't observe any latency or any issues reported with respect to accessing the application.
Cortex XDR is stable, offering high quality and reliable performance.
Within six years of usage, we have not had any issues such as outages or downtime.
When it performs an update, ESET PROTECT Enterprise should request permission for restarting because otherwise, users lose their work.
The solution is stable, and I have not encountered any glitches.
The solution is very, very stable.
Improving reporting and dashboard customization, along with the addition of real-time and exportable reports, would help SOC teams greatly.
The inclusion of this feature would allow the application of DLP policies alongside antivirus policies via a single agent and console, making it more competitive as other OEMs often offer DLP solutions as part of their antivirus products.
If the per GB data could be provided at a certain level free of cost or at the same cost which the customer is taking for the entire bundle, that would be better.
There should be more options than deploying solely through group policy, as the assumption that GPO is working isn’t always the case.
Having a DLP feature would also add value.
Integration with local Active Directory, not only Azure AD, is a must.
Sometimes, agents lose connection with the management console, and the administration team needs to reinstall the agents on the computers.
They need to reduce the number of notifications on the endpoints.
It takes a lot of processing power when the machine is initially booted.
The pricing on SentinelOne is far more reasonable and cheaper than Cortex XDR by Palo Alto Networks.
I would say it is definitely not a cheap product, considering how mature it is and how scalable all Palo Alto products are together.
Cortex XDR is perceived as expensive by some customers, yet offers dynamic pricing.
I think the pricing of Cynet is fair and one of the better options in the market.
The price of Cynet is reasonable considering its features and support.
Cynet does not ask for additional costs for add-on features.
I pay 40 dollars per agent annually, which is cheaper than 60 dollars per agent for Check Point.
We recently paid fourteen dollars and thirty-six cents per unit for 20 users, which is reasonable.
Comparing it to other solutions in the market, it was slightly higher.
It incorporates AI for normal behavior detection, distinguishing unusual operations.
The product provides automation responses in case of a threat attack, severity assessments, centralized manageability, and comprehensive compliance features, resulting in reduced costs.
It includes machine learning to easily analyze data and detect complex threats across endpoints, networks, or clouds.
The valuable aspects of Cynet are its EDR and XDR components, which are available at a reasonable price point.
The most effective features of Cynet are its ransomware protection and lateral movement deception.
The SOAR function, deception, and forensics are very useful.
It allows simple whitelisting and has a learning mode for new installations, which reduces false positives by adapting to typical user habits.
Its web component prevents infections from malicious websites, which enhances its anti-malware capabilities.
One of the strong features of ESET PROTECT Enterprise is its ability to work well on old computers.
| Product | Mindshare (%) |
|---|---|
| Cortex XDR by Palo Alto Networks | 4.9% |
| Cynet | 2.4% |
| ESET PROTECT Enterprise | 1.3% |
| Other | 91.4% |



| Company Size | Count |
|---|---|
| Small Business | 44 |
| Midsize Enterprise | 20 |
| Large Enterprise | 47 |
| Company Size | Count |
|---|---|
| Small Business | 29 |
| Midsize Enterprise | 7 |
| Large Enterprise | 12 |
| Company Size | Count |
|---|---|
| Small Business | 11 |
| Midsize Enterprise | 2 |
| Large Enterprise | 2 |
Cortex XDR by Palo Alto Networks provides advanced threat detection with AI-driven endpoint protection and seamless integration, ensuring multi-layered security and automatic threat response.
Cortex XDR is designed to safeguard endpoints against malware and suspicious activities. It offers advanced threat detection and response capabilities using behavioral analysis, AI, and machine learning. It seamlessly integrates with security infrastructures, providing endpoint security, firewall integration, and enhanced visibility in both cloud-based and on-premises environments.
What are the key features of Cortex XDR?Organizations in diverse sectors deploy Cortex XDR to protect against malware, leveraging its advanced threat detection capabilities. Its integration with existing security infrastructures appeals to those seeking comprehensive protection in both cloud and on-premises environments, providing enhanced visibility and threat intelligence.
Cynet provides comprehensive endpoint protection and advanced threat detection, offering intuitive deployment and monitored support. It ensures real-time visibility and minimal management, enhancing security for diverse and remote teams.
Cynet integrates seamlessly with existing infrastructure, providing an efficient solution for endpoint protection, threat detection, and response. Its automation, scalability, and stability are key benefits. Users benefit from real-time network visibility, ransomware protection, and deception capabilities. Cynet serves as a robust alternative to CrowdStrike, offering a multifaceted approach to security operations, especially in environments needing continuous threat monitoring and zero-day threat management. Areas needing improvement include mobile device support, enhanced reporting, third-party integrations, and AI-based detection.
What are Cynet's most important features?In the financial sector, Cynet's ability to support efficient threat detection and endpoint protection is crucial. Healthcare industries leverage its data protection features for compliance and security. In manufacturing, real-time threat monitoring supports safeguarding intellectual property. Retail sectors benefit from its scalability and minimal management demands, helping secure diverse, distributed locations.
ESET PROTECT Enterprise ensures real-time visibility for all endpoints as well as full reporting and security management for all OSes
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