CylancePROTECT vs Webroot Business Endpoint Protection comparison

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Executive Summary

We performed a comparison between CylancePROTECT and Webroot Business Endpoint Protection based on real PeerSpot user reviews.

Find out in this report how the two EPP (Endpoint Protection for Business) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed CylancePROTECT vs. Webroot Business Endpoint Protection Report (Updated: November 2022).
653,522 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"Definitely, the best feature for Cisco Secure Endpoint is the integration with Talos. On the backend, Talos checks all the signatures, all the malware, and for any attacks going on around the world... Because Secure Endpoint has a connection to it, we get protected by it right then and there.""The most valuable feature is signature-based malware detection.""The biggest lesson that I have learned from using this product is that there is a lot more malware slipping through my email filters than I expected.""The threat Grid with the ability to observe the sandboxing, analyze, and perform investigations of different malicious files has been great.""The integration with other Cisco products seemed to be really effective. We had Umbrella in place and we were using AnyConnect as well as Firepower. Once a threat was detected, being able to do the threat lookups and the live tracking was really useful.""I'm only using the AMP (advanced malware protection) which is protecting my file system from all the malicious things that might happen. It should protect all kinds of things that might happen on the servers, things that I cannot see.""The most valuable feature is its threat protection and data privacy, including its cyber attack and data protection, as we need to cover and protect data on user devices.""Device Trajectory is one of the most valuable features. We're able to dig in and really understand how things came to be and where to focus our efforts."

More Cisco Secure Endpoint Pros →

"The solution is very quick at easily changing the levels of protection for each computer and the server.""Blackberry Protect offers endpoint protection. It's easy to deploy. It's scalable and stable.""The most functional item that we use is the process to turn off the false flags that it causes.""The non-daily requirement to update signatures is the most valuable feature. From a functional point of view, it is pretty spot on. For instance, we compared an algorithm from five years ago to today's algorithm, and it was 98% accurate. It has the ability to detect and mitigate. In the industrial environment that we work in, there's what we call OT versus IT. You are IT Central, but this is OT. Generally, we don't have the same level of skillset as IT individuals or IT professionals have. This particular product doesn't require you to be a computer scientist to be able to understand its proprietary algorithm and to be able to deploy, use, and work within it. It integrates well with a robust SIEM or SOAR solution, and it plays nice with others. We use other detection solutions like CyberX or site provision with Cisco, and it plays nice. That's one of the things we really liked about it.""Its setup is simple if you have a Windows device; it is executable.""The solution is easy to deploy.""It does a good job of protecting us.""In most cases, the solution's ability to detect in the MITRE framework, and its ability to be able to detect attacks in any one of seven or eight different areas of the life cycle of an attack is very useful."

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"Doesn't consume resources or affect the computer performance at all.""I like that Webroot is very lightweight. It didn't bog down the machine, and more importantly, it had heuristics artificial intelligence to some degree. It wasn't like full-blown artificial intelligence, but something where you have one endpoint recognizing issues because it maintains a cloud database. If one client recognizes a threat, it would add it to the database, and almost immediately, every agent in the world would also know about that threat. That was very appealing to us. However, now it's becoming commonplace, whereas ventures like Symantec and McAfee were based more on the traditional model of definition and updates, and we were always falling behind. Webroot also has pretty good technical support.""There aren't any features that really stand out — I just want it to keep malware out of my system. To date, I haven't had any malware in my system.""The initial setup was straightforward. It took five minutes. I installed the solution myself.""Probably, compared to other antivirus programs, what we like about it is it is lightweight.""Webroot's tech support is pretty good; they've given me some pointers.""They have a lot of features integrated from way back, which shows that the product developers know exactly what they're doing.""Its ease of installation is valuable. It has been a low-resource tool and the continuous updates in the past have made it attractive from the standpoint of the trust level on the protection."

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Cons
"In Orbital, there are tons of prebuilt queries, but there is not a lot of information in lay terms. There isn't enough information to help us with what we're looking for and why we are looking for it with this query. There are probably a dozen queries in there that really focus on what I need to focus on, but they are not always easy to find the first time through.""In terms of the user experience, if the UX design could be much simpler [that would improve things]... if they could make it more intuitive for someone who is not an engineer so that they still can read what's going on in their webpage and understand, that would be something.""It could be improved in connection with artificial intelligence and IoT.""An easier way to do deduplication of machines, or be alerted to the fact that there's more than one instance of a machine, would be useful... That way you could get a more accurate device count, so you're not having an inflated number.""The thing I hate the most, which they have not fixed, is when it creates duplicate entries within a console. If you have a computer and you upgrade from Windows 7 to Windows 10, or you upgrade your agent from version 6 to 7, it creates a new instance in there instead of updating the information. Instead of paying a license for one computer, I have to license two computers until I manually go in, search for all the duplicate entries, and clean them out myself.""They could improve the main dashboard to more clearly show me the things that I want to see. When I open the dashboard right now, I see a million things and they are not always the things that I need.""We don't have issues. We think that Cisco covers all of the security aspects on the market. They continue to innovate in the right way.""The Linux agent is a simple offline classic agent, and it doesn't support Secure Boot, which is important to have on a Linux machine. The Linux agent has conflicts with other solutions, including the Exploit Prevention system found in Windows servers. We didn't find a fix during troubleshooting, and Cisco couldn't offer one either. Eventually, we had to shut down the Exploit Prevention system. We didn't like that as we always want a solution that can fit smoothly into the setup without causing problems, especially where security is concerned. The tool also caused CPU spikes on our production machine, and we were seriously considering moving to another product."

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"It could have integration with industrial base HMIS or Human Machine Interfaces Solutions. This is the industrial environment where you have a control center for all the automation that's happening, whether it is oil, gas, or chemical manufacturing. They often have to set up a computer at the back and watch the other stuff to get alerts. In these autonomous or on-premises environments, they often don't have access to email readily. Integration with other industrial solutions, such as HMIS, will allow them to communicate and get an alert that something has been found. This way, they can react to it sooner than having somebody watch the screen and keep checking the screen. Rockwell has its own suite. Similarly, Honeywell has its own suite. There's also an independent HMI/historian solution provider out there called VTSCADA. We actually get asked if we can get it to show up on a screen, which is difficult. Getting those alerts to work within an industrial environment would be a huge plus.""They could improve on the false positives, reporting and whitelisting features.""While you are working, you are finding these things that were supposed to be waived have come back to being blocked. That's frustrating.""The company that sells us the licenses sometimes doesn't know how to do certain things.""The price for this EPP platform is expensive and could be improved.""The product needs to continue to offer better alerts. In particular, around false positives. It needs to reduce them from happening.""I'd like them to do software distribution too, but they said that that's architecturally not at the product line.""If they can add more features on top of their Persona feature that would be ideal."

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"Their customer support should be better. We started having some issues with it, and we didn't get the required support.""Since they're dealing with multi-core environments now, the best option would be for them to enhance the product so that the product can automatically do an assessment on the machine.""It doesn't do anything proactive. The virus has to hit the machine before it detects it.""I did notice that my OS slowed down, but I don't know if that's due to Webroot.""Reporting system could be improved.""Usually, when it comes to reliability, McAfee and Norton are at 99 percent. Webroot's percentage is lower. It is 94% reliable in terms of what it catches, but you're trading that percentage for customer satisfaction because your computer isn't being constantly told that it just blocked something, or it just did something.""I'm not happy with Webroot Business Endpoint Protection, for only one reason. It seems that it slows down my interface when I'm doing programming in Microsoft Access, tremendously.""Its detection capability for certain attacks should be improved. It should have better and wider detection for certain malware attacks. It could also have some sort of RMN."

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Pricing and Cost Advice
  • "Licensing fees are on a yearly basis and I am happy with the pricing."
  • "We have a license for 3,000 users and if we get up to 3,100 users, it doesn't stop working, but on the next renewal date you're supposed to go in there and add that extra 100 licenses. It's really good that they let you grow and expand and then pay for it. Sometimes, with other products, you overuse a license and they just don't work."
  • "Cisco Secure Endpoint is not too expensive and it's not cheap. It's quite fair."
  • "The price is very fair to the customer."
  • "...the licensing needs to be improved. All the product features we need are there. It's just a matter of the complexity and the different offerings and trying to figure things out."
  • "The pricing and licensing fees are okay."
  • "Because we do see the value of what it's bringing, I think they have priced it well."
  • "The solution is highly affordable; I believe we pay $2 or $3 per endpoint. It's significantly cheaper than the competitors on the market."
  • More Cisco Secure Endpoint Pricing and Cost Advice →

  • "It's not so heavily priced; rather, it's average and decent."
  • "We pay our license on a yearly basis and have just renewed for two years."
  • "The license price for this solution could be better. It's on the expensive side."
  • "CylancePROTECT's pricing is reasonable, at about €18 per user, per year."
  • "We went through a third party initially to do the renewal, but we won't be renewing, we will move on to something else."
  • More CylancePROTECT Pricing and Cost Advice →

  • "I think the price is fairly reasonable. I was really prepared to pay more, but the price is fine."
  • "It is relatively cheap."
  • "We are on an annual subscription for the use of Webroot Business Endpoint Protection."
  • "Webroot Business Endpoint Protection is not too expensive. My licenses cost me between $300 and $400. It is really good price wise."
  • "Its cost is not much per month. Our price is a couple of bucks a user."
  • "From a pricing standpoint, I would rate it a four out of five."
  • More Webroot Business Endpoint Protection Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:The most valuable feature is signature-based malware detection.
    Top Answer:Licensing fees are on a yearly basis and I am happy with the pricing.
    Top Answer:The GUI needs improvement, it's not good. There are false positives in emails. At times, the emails are blocked and… more »
    Top Answer:A user can continue to add endpoints and the solution will continue to perform well.
    Top Answer:I don't have any information in relation to the pricing or the licensing. it's not an aspect of the solution I deal… more »
    Top Answer:Having worked with SentinelOne, Cylance is good, however, it probably needs to add a feature similar to SentinelOne's… more »
    Top Answer:It is pretty unintrusive. It doesn't take over the system like McAfee or Norton. It doesn't use a whole lot of… more »
    Top Answer:Its cost is not much per month. Our price is a couple of bucks a user.
    Top Answer:Usually, when it comes to reliability, McAfee and Norton are at 99 percent. Webroot's percentage is lower. It is 94%… more »
    Comparisons
    Also Known As
    Cisco AMP for Endpoints
    Blackberry Protect
    Webroot SecureAnywhere Business Endpoint Protection
    Learn More
    Overview

    Cisco Secure Endpoint is a cloud-managed endpoint security solution that provides advanced protection against viruses, malware, and other cyber threats by detecting, preventing, and responding to threats. Cisco Secure Endpoint is managed online via a web-based management console and can be deployed on a variety of platforms. It protects endpoints, networks, emails, and web traffic.

    In a world of evolving threats, it’s necessary to put security above everything. Cisco Secure Endpoint provides you with the scope, scale, and capabilities to attain effective security with its integrated portfolio and industry-leading threat intelligence. Cisco Secure Endpoint continuously tracks and analyzes files and file activities across your systems - both remote and on premises - and compares these events to other events that occurred before or during past attacks. If a file exhibits malicious behavior, the tool sends an alert which enables you to stop a potential threat from succeeding.

    Key Capabilities of Cisco Secure Endpoint

    • Multi-layered protection: Cisco Secure Endpoint combines behavioral analytics, machine learning, and signature-based techniques to prevent threats from compromising your endpoints.

    • Powerful EDR capabilities: Reduce attack surface using advanced endpoint and extended detection and response, threat hunting, and endpoint isolation.

    • Dynamic malware analysis: Identify and block attacks in real time.

    • Simplified investigations: Advanced search capabilities help you get the information you need about your endpoints fast.

    Reviews from Real Users

    Cisco Secure Endpoint stands out among its competitors for a number of reasons. Two major ones are its ability to enable developers to easily secure their endpoints with one single operation using its management console and its advanced alerting techniques.

    Tim C., an IT manager at Van Der Meer Consulting, writes, "The solution makes it possible to see a threat once and block it everywhere across all endpoints and the entire security platform. It has the ability to block right down to the file and application level across all devices based on policies, such as, blacklisting and whitelisting of software and applications. This is good. Its strength is the ability to identify threats very quickly, then lock them and the network down and block the threats across the organization and all devices, which is what you want. You don't want to be spending time working out how to block something. You want to block something very quickly, letting that flow through to all the devices and avoiding the same scenario on different operating systems."

    Wouter H., a technical team lead network & security at Missing Piece BV, notes, "Any alert that we get is an actionable alert. Immediately, there is information that we can just click through, see the point in time, what happened, what caused it, and what automatic actions were taken. We can then choose to take any manual actions, if we want, or start our investigation. We're no longer looking at digging into information or wading through hundreds of incidents. There's a list which says where the status is assigned, e.g., under investigation or investigation finished. That is all in the console. It has taken away a lot of the administration, which we would normally be doing, and integrated it into the console for us."

    Blackberry Protect is a next generation artificial intelligence (AI) based endpoint protection platform (EPP) that prevents breaches and provides added controls for safeguarding against sophisticated cyberthreats. It uses predictive analysis to quickly and accurately find even the most advanced threats before they ever take place. Blackberry Protect’s cloud-based supercomputer mines hundreds of millions of files from all over the cloud, allowing it to predict and stop any hacker dead in their tracks.

    Blackberry Protect runs on a lightweight agent and requires no internet connection. Instead of taking up massive amounts of computing power, it typically requires less than 1% of a system’s available computing resources. In addition, it only needs to be upgraded if the model is improved, which means that you can run it on your local servers and have constant and uninterrupted access to it.

    Benefits of Blackberry Protect

    Some of the benefits of using Blackberry Protect include:

    • The use of advanced AI analytics to provide extremely fast protection. The solution scans any and all applications that attempt to execute commands in your system. If it determines that the application is a threat, then it will respond to the threatening action within milliseconds. The anti-viral software will cancel or disallow any actions that the application attempts to initiate.
    • Minimizing of potential threats by cutting off the access of unauthorized devices. Blackberry Protect allows users to determine which devices are allowed to run on their network. It enforces the security rules that your system administrators set and denies hackers the ability to penetrate your system through unapproved devices.
    • Uses less computing power while still providing your system with a robust level of protection. Blackberry Protect runs on a lightweight agent that requires you to devote a fraction of the computing power that similar solutions require. This ensures that your system does not have to sacrifice security for processing power.

    Reviews from Real Users

    The Blackberry Protect software stands out among its competitors for a number of reasons. Two major ones are the artificial intelligence and machine learning algorithms that the solution uses to detect and deal with threats and the ability to scale your level of protection according to your needs.

    PeerSpot user Donald D., the owner of Terra Controls, notes the value of having both artificial intelligence and machine learning in a single product when he writes, “The most valuable feature is the AI and ML-based virus protection that does not rely on signature-based detection methods. The way this product works is that it does not go to a central server to pick up the latest virus definitions. Instead, it's a processor-powered search that checks to see if anything out of the ordinary is running on your machine. It looks for anomalies and cancels processes that do not look normal. For example, if a program tries to read the registry and then make a change, but it hasn't been authorized, then it is assumed to be a bad actor and the process is canceled or the action is disallowed.”

    PeerSpot user Orlando B., Head of Systems at SKN Caribecafe Ltda, noted how this program is not a one-size-fits-all solution when he writes, “The solution is very good at quickly and easily changing the levels of protection for each computer and server. It's very easy to control and to see what is happening with each computer. It's very easy to choose which computer I can look at and check.”

    Webroot SecureAnywhere Business Endpoint Protection offers a unique security approach that protects against threats across numerous vectors; including email, web browsing, file attachments, hyperlinks, display ads, social media apps, and connected devices like USB drives, as well as other blended threats with the potential to deliver malicious payloads. SecureAnywhere Business Endpoint Protection is fully cloud-based management, means no on-premises hardware or software is needed and the console is always up to date and there are no definitions or signatures to deploy and manage. Webroot SecureAnywhere Business Endpoint Protection offers highly accurate and effective endpoint malware prevention with a range of additional security shield capabilities that keep both the user and the device safe, Malware detection occurs continuously in real time, so performance issues fade away.

    Offer
    Learn more about Cisco Secure Endpoint
    Learn more about CylancePROTECT
    Learn more about Webroot Business Endpoint Protection
    Sample Customers
    Heritage Bank, Mobile County Schools, NHL University, Thunder Bay Regional, Yokogawa Electric, Sam Houston State University, First Financial Bank
    Panasonic, Noble Energy, Apria Healthcare Group Inc., Charles River Laboratories, Rovi Corporation, Toyota, Kiewit
    Mytech Partners
    Top Industries
    REVIEWERS
    Comms Service Provider16%
    Government11%
    Healthcare Company11%
    Manufacturing Company11%
    VISITORS READING REVIEWS
    Computer Software Company19%
    Comms Service Provider13%
    Government8%
    Financial Services Firm7%
    REVIEWERS
    Manufacturing Company25%
    Financial Services Firm15%
    Healthcare Company10%
    Construction Company10%
    VISITORS READING REVIEWS
    Computer Software Company20%
    Comms Service Provider14%
    Manufacturing Company8%
    Government7%
    REVIEWERS
    Financial Services Firm57%
    Comms Service Provider14%
    Consumer Goods Company14%
    Pharma/Biotech Company14%
    VISITORS READING REVIEWS
    Computer Software Company21%
    Comms Service Provider14%
    Retailer6%
    Government5%
    Company Size
    REVIEWERS
    Small Business34%
    Midsize Enterprise23%
    Large Enterprise43%
    VISITORS READING REVIEWS
    Small Business26%
    Midsize Enterprise18%
    Large Enterprise56%
    REVIEWERS
    Small Business58%
    Midsize Enterprise14%
    Large Enterprise28%
    VISITORS READING REVIEWS
    Small Business29%
    Midsize Enterprise19%
    Large Enterprise52%
    REVIEWERS
    Small Business88%
    Midsize Enterprise6%
    Large Enterprise6%
    VISITORS READING REVIEWS
    Small Business47%
    Midsize Enterprise14%
    Large Enterprise39%
    Buyer's Guide
    CylancePROTECT vs. Webroot Business Endpoint Protection
    November 2022
    Find out what your peers are saying about CylancePROTECT vs. Webroot Business Endpoint Protection and other solutions. Updated: November 2022.
    653,522 professionals have used our research since 2012.

    CylancePROTECT is ranked 18th in EPP (Endpoint Protection for Business) with 15 reviews while Webroot Business Endpoint Protection is ranked 20th in EPP (Endpoint Protection for Business) with 12 reviews. CylancePROTECT is rated 7.2, while Webroot Business Endpoint Protection is rated 8.2. The top reviewer of CylancePROTECT writes "An outstanding product that is pretty spot on and easy to deploy and use". On the other hand, the top reviewer of Webroot Business Endpoint Protection writes "Lightweight and not hard to set up however, does not offer good reporting". CylancePROTECT is most compared with Microsoft Defender for Endpoint, SentinelOne, CrowdStrike Falcon, Carbon Black CB Defense and Malwarebytes, whereas Webroot Business Endpoint Protection is most compared with Microsoft Defender for Endpoint, SentinelOne, Sophos Intercept X, CrowdStrike Falcon and Comodo Advanced Endpoint Protection. See our CylancePROTECT vs. Webroot Business Endpoint Protection report.

    See our list of best EPP (Endpoint Protection for Business) vendors.

    We monitor all EPP (Endpoint Protection for Business) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.