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BlackBerry Cylance Cybersecurity vs Microsoft Defender for Endpoint comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Apr 20, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

BlackBerry Cylance Cybersec...
Ranking in Endpoint Protection Platform (EPP)
20th
Average Rating
8.0
Reviews Sentiment
4.6
Number of Reviews
44
Ranking in other categories
No ranking in other categories
Microsoft Defender for Endp...
Ranking in Endpoint Protection Platform (EPP)
1st
Average Rating
8.2
Reviews Sentiment
7.1
Number of Reviews
196
Ranking in other categories
Advanced Threat Protection (ATP) (2nd), Anti-Malware Tools (1st), Endpoint Detection and Response (EDR) (3rd), Microsoft Security Suite (5th)
 

Mindshare comparison

As of May 2025, in the Endpoint Protection Platform (EPP) category, the mindshare of BlackBerry Cylance Cybersecurity is 1.1%, down from 1.4% compared to the previous year. The mindshare of Microsoft Defender for Endpoint is 10.8%, down from 14.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Protection Platform (EPP)
 

Featured Reviews

Sooraj Makkancherrry - PeerSpot reviewer
Doesn't have daily updates, which is important for healthcare IT
I face challenges with the exclusion policy - it still scans folders we told it not to, causing issues. When we contact support, they tell us to update the latest agent, but we can't do that immediately due to medical device protocols and validation testing. I wish support would try to understand our issues better instead of giving this standard response. The machine learning feature they use often tells us to upgrade the agent or add things to the exclusion list, which isn't unacceptable. It's a very good and new technology as a tool and antivirus. But sometimes, it doesn't work properly with our medical devices and products, quarantining files it shouldn't even after we add them to exclusions. This is tricky for us.
AnuragSrivastava - PeerSpot reviewer
Provides detailed visibility into threats but the ability to add exceptions needs improvement
One major item for improvement is the ability to add exceptions. We can add some exceptions, but not at the level we need to. The second major area for improvement involves enhanced capabilities for different operating systems or platforms. That is, even though we have coverage for different operating systems or platforms such as Linux, we don't get all of the controls and enhanced capabilities that are available with Windows devices. Reporting could also be improved because, at present, we get limited results at times. For example, in an environment with more than 100,000 devices, you may just get 10,000 results when you run a report.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The platform's most valuable features are the malware detection capabilities."
"CylancePROTECT works on AI technology, is always up to date, and uses very few resources on your devices."
"What I like best about CylancePROTECT is its accuracy, as it doesn't give many false positives."
"The solution is very quick at easily changing the levels of protection for each computer and the server."
"The most valuable features are script blocking and macros within Word documents for stopping unwanted applications from running in the background."
"The CylancePROTECT agent is very low on CPU usage, so it has virtually no adverse impact on my servers, desktops, or workstations."
"The solution runs in the background, and I do not need to care about it."
"The solution is pretty easy to scale."
"Defender is stable enough and is competitive with the other products in the market."
"The most valuable features of Microsoft Defender for Endpoint are the ease of use and it was available within the operating system."
"We have very good visibility on our endpoints. The level of information it throws back is helpful."
"The patch updates and version updates are very good. Those happen on an automated basis whenever I'm connecting to the organization network, either through LAN or through the VPN."
"It performs well. The stability is seamless."
"What I like most is the protection against phishing emails and anti-spam."
"The solution has an easy-to-use interface, is always updated, and is user-friendly."
"Microsoft Defender for Endpoint has been secure and there is zero maintenance required because it updates with Microsoft Windows."
 

Cons

"I face challenges with the exclusion policy - it still scans folders we told it not to, causing issues. When we contact support, they tell us to update the latest agent, but we can't do that immediately due to medical device protocols and validation testing. I wish support would try to understand our issues better instead of giving this standard response. The machine learning feature they use often tells us to upgrade the agent or add things to the exclusion list, which isn't unacceptable."
"It should provide more details about the events that they have detected."
"Additionally, their channel management has been lacking, with a notable disregard for small and medium-sized businesses, focusing primarily on large enterprises and very large MSPs."
"An area for improvement in CylancePROTECT is its pricing, as it's a bit costly."
"Making the dashboards a bit modern to make them easier to search would also be helpful."
"They could improve on the false positives, reporting and whitelisting features."
"The product does not do a lot of reporting on what it is taking care of. Enhanced reporting would be a welcome improvement."
"rom my experience interacting with the primary or the central administrative console, it's quite complex. You would need a fair bit of technical experience to set it up, implement and maintain it. That would be one area for improvement."
"The management console is something that can be improved."
"The log searches for Microsoft Defender for Endpoint are pretty difficult to navigate. It needs a better UI or more intuitive search and filter mechanisms to make it easy to get through and filter through all the data logs."
"Defender is free for one year. Once that year is over, we will switch to Kaspersky."
"The automation could be simpler on the mitigation side. It has a learning curve. Otherwise, it's pretty easy."
"I personally haven't experienced any pain points, but some of my coworkers feel that it isn't secure enough."
"There's scanning going on that occasionally topples the memory, causing everything to freeze. This should be fixed."
"One thing that was lacking in Defender was web filtering. Its web filtering wasn't as comprehensive. Sophos was a little bit better than Defender for blocking URLs or installing programs."
"Microsoft Defender for Endpoint could improve by providing more user-friendly dashboards. They may be complicated for some."
 

Pricing and Cost Advice

"It's not so heavily priced; rather, it's average and decent."
"Currently, we have competitive pricing for Cylance, which is affordable enough to consider."
"Review closely how many endpoints you actually need before buying into a pricing level. Deal and deal with the VAR of your choice."
"CylancePROTECT is worth the money, but I'm not sure of its exact price. I can't remember off the top of my head."
"I think that the price we are paying is good for what it is."
"This cost of the license is approximately $5 USD monthly per user."
"The tool is not that expensive."
"The licensing part of the product is too expensive compared to other solutions in the market."
"Pricing for Microsoft Defender for Endpoint is competitive. Out of the bundle, you will get a lot of security, if I talk about Microsoft E5, for example, and get a lot of benefits. If the customer goes and purchases a different solution, it will cost more, so pricing for Microsoft Defender for Endpoint is quite reasonable at the moment. There isn't any challenge in terms of pricing, for example, I didn't see a customer who pulled back because of the price. Some prices could be negotiable, and sometimes, as a sales point, the two become negotiable, but they don't bill one and pull back because of the pricing. If you have an E5 license, you get everything."
"It came with Windows."
"Because Microsoft Defender comes as an add-on, it can be a bit expensive if you're trying to buying it separately. Another option is to upgrade, but the enterprise licenses for Microsoft can also be quite a bit pricey. Overall, the cost of Microsoft Defender compared to that of other endpoint detection solutions is slightly higher."
"We are using the free version."
"The E5 license is the one that I recommend because it comes with Cloud App Security, which is a good thing to have on top of Microsoft Defender."
"We pay a yearly license for Microsoft Defender. We also have a support contract with them."
"The price of Microsoft Defender for Endpoint is reasonable. Other solutions are more expensive, such as ClowdStrike."
"It is built into Windows 10. If our clients are using Microsoft Defender, the cost goes away for them."
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Top Industries

By visitors reading reviews
Computer Software Company
14%
Manufacturing Company
11%
Government
8%
Financial Services Firm
7%
Educational Organization
24%
Computer Software Company
12%
Government
7%
Financial Services Firm
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Blackberry Protect?
It is a good endpoint solution. It is very easy to manage and detect the threat immediately. It will take the necessary actions.
What is your experience regarding pricing and costs for Blackberry Protect?
The price is reasonable for us at the moment. I rate the overall solution an eight out of ten.
What needs improvement with Blackberry Protect?
I face challenges with the exclusion policy - it still scans folders we told it not to, causing issues. When we contact support, they tell us to update the latest agent, but we can't do that immedi...
How is Cortex XDR compared with Microsoft Defender?
Microsoft Defender for Endpoint is a cloud-delivered endpoint security solution. The tool reduces the attack surface, applies behavioral-based endpoint protection and response, and includes risk-ba...
Which offers better endpoint security - Symantec or Microsoft Defender?
We use Symantec because we do not use MS Enterprise products, but in my opinion, Microsoft Defender is a superior solution. Microsoft Defender for Endpoint is a cloud-delivered endpoint security s...
How does Microsoft Defender for Endpoint compare with Crowdstrike Falcon?
The CrowdStrike solution delivers a lot of information about incidents. It has a very light sensor that will never push your machine hardware to "test", you don't have the usual "scan now" feature ...
 

Also Known As

Blackberry Protect
Microsoft Defender ATP, Microsoft Defender Advanced Threat Protection, MS Defender for Endpoint, Microsoft Defender Antivirus
 

Interactive Demo

Demo not available
 

Overview

 

Sample Customers

Panasonic, Noble Energy, Apria Healthcare Group Inc., Charles River Laboratories, Rovi Corporation, Toyota, Kiewit
Petrofrac, Metro CSG, Christus Health
Find out what your peers are saying about BlackBerry Cylance Cybersecurity vs. Microsoft Defender for Endpoint and other solutions. Updated: April 2025.
850,671 professionals have used our research since 2012.