We performed a comparison between CylanceOPTICS and Trellix Endpoint Detection and Response (EDR) based on real PeerSpot user reviews.
Find out in this report how the two Endpoint Detection and Response (EDR) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."We have FortiEDR installed on all our systems. This protects them from any threats."
"Forensics is a valuable feature of Fortinet FortiEDR."
"The stability is very good."
"Fortinet is very user-friendly for customers."
"The price is low and quite competitive with others."
"The features that I have found most valuable are the ability to customize it and to reduce its size. It lets you run in a very small window in terms of memory and resources on legacy cash registers."
"Ability to get forensics details and also memory exfiltration."
"I like FortiClient EMS. FortiEDR has a lot of great features like lockdown mode, remote wipes, and encryption. I can set malware outbreak policies and controls for detecting abnormalities. You can also simulate phishing attacks."
"The initial setup was fairly straightforward. To get a large health care organization sorted, we had to create exemptions because some of the scripts and some of the automations were broken."
"It's pretty unintrusive"
"It automatically blocks the threats, helping us investigate if they harm the environment."
"CylanceOPTICS is pretty stable."
"The most valuable feature is the ability to respond to zero-day and unknown threats."
"Cylance is not a signature-based protection solution and instead works proactively using AI and ML models to patrol for malicious behavior."
"The solution has a high level of trust in the industry."
"I would rate the stability a nine out of ten. I would give it a close ten as possible because, like SentinelOne, I've seen incompatibility. Whereas Cylance, I've seen none."
"Blocking browser navigation is a feature of the solution with which we have experienced success."
"This is a stable product."
"The most valuable features of the solution are the ability to isolate or quarantine devices and block or detect Ransomware and other well-known tools that are used to exploit vulnerabilities on devices."
"The biggest strength of the solution is that it's an integrated product that includes EDR and antivirus."
"If there is any malicious behavior in the workstation or server, the tool stops or isolates it automatically and generates alerts."
"The product's initial setup phase was very straightforward since you just need to install it, and it works."
"It is a scalable solution and very easy to use."
"When Trellix detects some threats, the device is isolated in a quarantine zone for examination."
"The solution is not stable."
"FortiEDR could add a separate scanning dashboard. In incident management, we prefer to remove the endpoint system from the environment and scan the system. We typically use Symantec for that, but if we want to use FortiEDR for that, then we need a scanning tab to clarify things."
"The dashboard isn't easy to access and manage."
"Detections could be improved."
"It takes about two business days for initial support, which is too slow in urgent situations."
"The security should be strong for the cloud. Some applications are on-prem and some are on the cloud. Fortinet should also have strong security for the cloud. There should be more security for the cloud."
"ZTNA can improve latency."
"Making the portal mobile friendly would be helpful when I am out of office."
"One minor issue that somebody mentioned was that they didn't like their management console."
"The product's technical support is slow."
"The reporting is very weak and not very good at all."
"The product's initial setup process could be easy."
"The tools are ineffective. It flags a lot of things. To give you an example, it detected Google Chrome and blocked the user's access to it. That it mistook for malicious, which turned out to be a false positive."
"CylanceOPTICS could benefit from more granular control in the timeline-building process. Ideally, users would be able to drill deeper into the analysis rather than have the machine dictate the direction."
"The technical support could be improved although it's probably better than you get with a lot of the other traditional antivirus solutions"
"The detection component is something that they have to work on."
"One of the issues about the product stems from the failure to work on its administrative scalability. The aforementioned area can be considered for improvement."
"The endpoints and utilization are too high, which impacts the production activity."
"For Spanish users, it is necessary to have a knowledge base specifically designed for them, which is currently not available."
"The dashboard and reporting features are not so user-friendly or intuitive, so they need some work."
"The graphical view for nodes must be increased."
"The solution lacks the ability to integrate with external platforms. In future releases of the solution, I would like to see the solution increase its integration capabilities with external platforms."
"The solution's downside stems from the fact that Trellix Endpoint Detection and Response (EDR) and McAfee MVISION Endpoint are not combined into a single solution, so from an improvement perspective, they need to be combined into a single solution."
"An area for improvement in McAfee MVISION Endpoint Detection and Response is the historical search. For example: when you have information on the artifact and a precedent, you want to do a search, and that is a bit lacking in the tool."
More Trellix Endpoint Detection and Response (EDR) Pricing and Cost Advice →
CylanceOPTICS is ranked 33rd in Endpoint Detection and Response (EDR) with 10 reviews while Trellix Endpoint Detection and Response (EDR) is ranked 22nd in Endpoint Detection and Response (EDR) with 17 reviews. CylanceOPTICS is rated 7.6, while Trellix Endpoint Detection and Response (EDR) is rated 7.4. The top reviewer of CylanceOPTICS writes "Enables the isolation and inoculation of infected machines, offering a practical solution for dealing with threats and preventing their spread within the environment". On the other hand, the top reviewer of Trellix Endpoint Detection and Response (EDR) writes "Multifeatured, with web control, advanced threat protection, and threat prevention capabilities, but its alerting and reporting features need improvement". CylanceOPTICS is most compared with Microsoft Defender for Endpoint, whereas Trellix Endpoint Detection and Response (EDR) is most compared with Trellix Endpoint Security (ENS), Trellix Active Response, Cynet, CrowdStrike Falcon and Microsoft Defender for Endpoint. See our CylanceOPTICS vs. Trellix Endpoint Detection and Response (EDR) report.
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