CylanceOPTICS is easy to use.
The product's technical support is slow.
I have been using the product for three years.
CylanceOPTICS is easy to use.
I rate the solution a nine out of ten.
Trellix Endpoint Detection and Response (EDR) and CylanceOPTICS are two well-regarded EDR solutions. Users are happier with the pricing and support of Trellix Endpoint Detection and Response (EDR), but CylanceOPTICS is considered superior in terms of features, making it worth the higher cost.
Features: Trellix Endpoint Detection and Response (EDR) offers advanced threat detection, real-time monitoring, and comprehensive forensic capabilities. CylanceOPTICS, on the other hand, uses AI-driven threat detection, predictive analysis, and automated response. CylanceOPTICS is preferred by users for its cutting-edge AI technology and proactive threat management features.
Room for Improvement: Users of Trellix Endpoint Detection and Response (EDR) suggest enhancements in integration capabilities and user-friendliness. CylanceOPTICS users highlight the need for better reporting tools and improved documentation. Trellix EDR should focus on streamlining integration, while CylanceOPTICS should improve its reporting and resource materials.
Ease of Deployment and Customer Service: Trellix Endpoint Detection and Response (EDR) users report a straightforward deployment process and responsive customer support. CylanceOPTICS also offers smooth deployment but receives mixed reviews on customer service efficiency. Trellix excels in customer support, whereas CylanceOPTICS sees some variability in response times.
Pricing and ROI: Trellix Endpoint Detection and Response (EDR) provides a competitive pricing structure and users report good ROI. CylanceOPTICS has a higher upfront cost but is deemed worth it due to its advanced features, leading to a satisfactory ROI. Trellix is favored for its cost-effectiveness, while CylanceOPTICS justifies its premium pricing with superior capabilities.
Our cloud-native BlackBerry® Optics provide visibility, on-device threat detection and remediation across your organization. In milliseconds. And our EDR approach effectively and efficiently hunts threats while eliminating response latency. It’s the difference between a minor security event—and one that’s widespread and uncontrolled.
Reduce the time to detect and respond to threats. Trellix EDR helps security analysts quickly prioritize threats and minimize potential disruption.
Guided investigation automatically asks and answers questions while gathering, summarizing, and visualizing evidence from multiple sources—reducing the need for more SOC resources.
Cloud-based deployment and analytics enables your skilled security analysts to focus on strategic defense, instead of tool maintenance. Benefit from implementing the right solution for you.
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