We performed a comparison between CylanceOPTICS and Kaspersky Endpoint Detection and Response Expert based on real PeerSpot user reviews.
Find out in this report how the two Endpoint Detection and Response (EDR) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Fortinet is very user-friendly for customers."
"It is stable and scalable."
"The main thing is that I feel safe. Because the processes that have been used to get a handle on the attackers are much better than other competitors"
"Additionally, when it comes to EDR, there are more tools available to assist with client work."
"Fortinet has helped free up around 20 percent of our staff's time to help us out."
"Ability to get forensics details and also memory exfiltration."
"It is a scalable solution...The initial setup of Fortinet FortiEDR was straightforward."
"The setup is pretty simple."
"I would rate the stability a nine out of ten. I would give it a close ten as possible because, like SentinelOne, I've seen incompatibility. Whereas Cylance, I've seen none."
"It is a bit early in our evaluation process to give proper feedback, although so far, the overall feedback is good."
"The solution has a high level of trust in the industry."
"CylanceOPTICS is easy to use."
"It automatically blocks the threats, helping us investigate if they harm the environment."
"It's pretty unintrusive"
"The initial setup was fairly straightforward. To get a large health care organization sorted, we had to create exemptions because some of the scripts and some of the automations were broken."
"CylanceOPTICS is pretty stable."
"The solution is scalable."
"I like the tool’s response to malware and trojans."
"The most valuable feature of Kaspersky EDR is its simplicity. The console is easy to use and not very complex."
"We particularly appreciate how scalable this solution is, as we often need to increase our end-user numbers."
"The most valuable feature is endpoint protection."
"Kaspersky Endpoint Detection and Response is a stable solution."
"EDR's most valuable feature is its basic protection from malware and viruses."
"The most valuable feature of Kaspersky Endpoint Detection and Response is security. It has better security than other solutions, such as Symantec."
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"The support needs improvement."
"We've had a lot of false positives; things incorrectly flagged that require manual configuration to allow. Even worse, after we allow a legitimate program, it sometimes gets flagged again after an update. This has caused a lot of extra work for my team."
"Detections could be improved."
"The SIEM could be improved."
"I think cloud security and SASE are areas of concern in the product where improvements are required. The tool's cloud version has to be improved in terms of the security it offers."
"Everything with Fortinet having to do with their cloud services. They need to invest more in their internal infrastructure that they are running in the cloud. One of the things I find with their cloud environment compared to others' is that they go cheap on the equipment. So it causes some performance degradation."
"I would like the solution to extend beyond endpoint protection and include other attack surfaces such as other network components."
"There's room for improvement in the quick response time and technical support for integration issues, especially when dealing with multiple vendors."
"The technical support could be improved although it's probably better than you get with a lot of the other traditional antivirus solutions"
"Too many false positives are reported."
"The product's technical support is slow."
"Our customers would like to see more automation with respect to how threats are handled once they have been detected."
"The product's initial setup process could be easy."
"The reporting is very weak and not very good at all."
"The detection component is something that they have to work on."
"CylanceOPTICS could benefit from more granular control in the timeline-building process. Ideally, users would be able to drill deeper into the analysis rather than have the machine dictate the direction."
"Could include some additional protection."
"The solution can improve by providing automatic fixing of vulnerabilities and reducing the resources used in the server component and endpoint agent. They are very bulky and use a lot of CPU, memory, and hard drive resources."
"I would like better integration with other products."
"There's room for improvement in customer service and support. The response time when I open a ticket or communicate with the vendor could be faster."
"Kaspersky Endpoint Detection and Response could improve some issues and add new security files."
"It is not easy to follow the kill chain of a potential infection or malware."
"I am not happy with Kaspersky's support since basic support is very cool unless you pay for some advanced support, in which you get better responses and feedback from Kaspersky's team."
"It does not cover all of our security issues."
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CylanceOPTICS is ranked 33rd in Endpoint Detection and Response (EDR) with 10 reviews while Kaspersky Endpoint Detection and Response Expert is ranked 17th in Endpoint Detection and Response (EDR) with 44 reviews. CylanceOPTICS is rated 7.6, while Kaspersky Endpoint Detection and Response Expert is rated 8.2. The top reviewer of CylanceOPTICS writes "Enables the isolation and inoculation of infected machines, offering a practical solution for dealing with threats and preventing their spread within the environment". On the other hand, the top reviewer of Kaspersky Endpoint Detection and Response Expert writes "Solid security and performance; overall a useful tool". CylanceOPTICS is most compared with Microsoft Defender for Endpoint, whereas Kaspersky Endpoint Detection and Response Expert is most compared with Trend Vision One, Microsoft Defender for Endpoint, Cynet, IBM Security QRadar and Symantec Endpoint Detection and Response. See our CylanceOPTICS vs. Kaspersky Endpoint Detection and Response Expert report.
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