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CylanceOPTICS vs Kaspersky Endpoint Detection and Response Expert comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

CylanceOPTICS
Ranking in Endpoint Detection and Response (EDR)
45th
Average Rating
7.4
Reviews Sentiment
4.5
Number of Reviews
11
Ranking in other categories
No ranking in other categories
Kaspersky Endpoint Detectio...
Ranking in Endpoint Detection and Response (EDR)
27th
Average Rating
8.2
Reviews Sentiment
7.3
Number of Reviews
46
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of May 2025, in the Endpoint Detection and Response (EDR) category, the mindshare of CylanceOPTICS is 0.2%, up from 0.1% compared to the previous year. The mindshare of Kaspersky Endpoint Detection and Response Expert is 1.5%, up from 1.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Detection and Response (EDR)
 

Featured Reviews

HERNAN RODRIGUEZ - PeerSpot reviewer
Easy to use
CylanceOPTICS is easy to use.  The product's technical support is slow.  I have been using the product for three years.  CylanceOPTICS is easy to use.  I rate the solution a nine out of ten. 
Rodrigo Censi - PeerSpot reviewer
Patch management and integration capabilities drive effective endpoint response management
We work with Kaspersky and two modalities: the Censi final and Censi license. Most of our clients work in financial areas and industry. Our regular enterprise business relies on these solutions Kaspersky is viable with ADR; the Endpoint Detection response feature and the BitLocker management…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable feature is the ability to respond to zero-day and unknown threats."
"CylanceOPTICS is pretty stable."
"It's pretty unintrusive"
"I would rate the stability a nine out of ten. I would give it a close ten as possible because, like SentinelOne, I've seen incompatibility. Whereas Cylance, I've seen none."
"You can use the solution to query certain things."
"Cylance is not a signature-based protection solution and instead works proactively using AI and ML models to patrol for malicious behavior."
"CylanceOPTICS is easy to use."
"The initial setup was fairly straightforward. To get a large health care organization sorted, we had to create exemptions because some of the scripts and some of the automations were broken."
"The detection engine running on endpoints works very well and provides a good protection level."
"The most valuable feature of Kaspersky EDR is its simplicity. The console is easy to use and not very complex."
"It helps improve security in our organization."
"The solution does a good job of filtering and blocking unusual traffic."
"My impression of the stability of this solution is good. We have not had any issues with stability."
"The most valuable feature is Endpoint's management."
"What I like best about Kaspersky Endpoint Detection and Response is that it can detect any cyber attack and that it's a reliable product in the cybersecurity space. My company has confidence in it as a product for detecting all cyber attacks. It's a reliable product."
"The solution's most valuable features are that it offers very strong encryption and acts as an antivirus product."
 

Cons

"The technical support could be improved although it's probably better than you get with a lot of the other traditional antivirus solutions"
"CylanceOPTICS could benefit from more granular control in the timeline-building process. Ideally, users would be able to drill deeper into the analysis rather than have the machine dictate the direction."
"The tools are ineffective. It flags a lot of things. To give you an example, it detected Google Chrome and blocked the user's access to it. That it mistook for malicious, which turned out to be a false positive."
"The detection component is something that they have to work on."
"It takes more time to investigate or dig up and understand what's going on."
"Our customers would like to see more automation with respect to how threats are handled once they have been detected."
"The reporting is very weak and not very good at all."
"The product's technical support is slow."
"The technical support team should respond in a more timely manner."
"We'd like to see them improve the automatic response."
"The Kaspersky console could be easier to navigate and generate reports from."
"It's not a simple implementation."
"The issue with Kaspersky EDR is the sandbox. I'd like to have the ability to manage it on the cloud as well."
"Kaspersky Endpoint Detection and Response is very heavy on the system resources. It uses a lot of memory and the system can become slow."
"Kaspersky Endpoint Detection and Response should continue to improve its protection while adapting to the changing threat ecosystems. Having more advanced features would be a benefit."
"The solution is expensive."
 

Pricing and Cost Advice

"We pay for the number of endpoints we have and that is about it. On a monthly basis, the licensing cost is $55 per user."
"CylanceOPTICS is probably priced equal to other EDRs in the market."
"The pricing for CylanceOPTICS is very good; I would rate it around a nine on a scale of one to ten, with ten being the lowest. It's one of the most affordable options I've seen."
"I would rate the pricing a three out of five."
"EDR is priced on the cheaper side. Licensing for EDR is available on a yearly basis for around 80 SAR a year."
"The solution's cost is reasonable compared to other vendors."
"We have been satisfied with the license of the solution."
"The solution isn't the cheapest considering what you get. I would rate the pricing as seven out of ten."
"The price of Kaspersky Endpoint Detection and Response is in the middle range compared to competitors. The pricing model is based on the users using the solutions. The cost for us is approximately 2200 Algerian dinars. The price of the solution could be reduced."
"The price of the solution could be reduced."
"Kaspersky's pricing is very competitive when it comes to comparison with the other solutions."
"The product has a valuable pricing model. We need to purchase its monthly subscription."
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Top Industries

By visitors reading reviews
Manufacturing Company
21%
Computer Software Company
19%
Government
9%
Financial Services Firm
7%
Computer Software Company
16%
Financial Services Firm
9%
Educational Organization
9%
Comms Service Provider
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Blackberry Optics?
I would rate the stability a nine out of ten. I would give it a close ten as possible because, like SentinelOne, I've seen incompatibility. Whereas Cylance, I've seen none.
What is your experience regarding pricing and costs for Blackberry Optics?
CylanceOPTICS is probably priced equal to other EDRs in the market. Price-wise, considering what it has to offer, you could probably get a better product.
What needs improvement with Blackberry Optics?
The solution's contextual analysis is sometimes not very clear compared to some modern EDRs like CrowdStrike. Compared to other EDR tools, CylanceOPTICS lacks some information. It takes more time t...
What do you like most about Kaspersky Endpoint Detection and Response Expert?
The integration with our hypervisor is quite smooth, especially within the Kaspersky Enterprise environment. We have many virtual machines, and the integration is helpful.
What is your experience regarding pricing and costs for Kaspersky Endpoint Detection and Response Expert?
If one is cheap, ten is expensive, I rate the product’s price as a seven out of ten, especially if I compare it with CrowdStrike.
What needs improvement with Kaspersky Endpoint Detection and Response Expert?
The Kaspersky console could be easier to navigate and generate reports from. We've got Stripe in the method of deployment, which makes it easier and requires lower integration from my team. Deploym...
 

Also Known As

No data available
Kaspersky EDR
 

Overview

 

Sample Customers

Cerdant, Washoe County School District
Ferrari, Insolar, Tael, Republic of Serbia
Find out what your peers are saying about CylanceOPTICS vs. Kaspersky Endpoint Detection and Response Expert and other solutions. Updated: April 2025.
850,236 professionals have used our research since 2012.